Eno Dan Email & Phone Number

United Kingdom

• Undertake analysis analysis and elicitation activities to capture and communicate business requirements. Preparing and maintaining project documentation, to include (but not limited to) the Business Case, Gap Analysis.
• To consult extensively with business areas to assist in identifying and documenting business needs, solving problems, gathering requirements, identifying scope, usage and security requirements.
• Eliciting requirements using interviews, workshops, use cases, scenarios and other techniques, prioritizing requirements based on business value
• Developing business solutions and future state models (across people, process & technology) that align to business objectives, gaining stakeholder buy-in to these solutions
• Supporting the creation of business procedures and related user documentation, ensuring that these enable the delivery of the associated business objectives and outcomes

Nigeria

• Work with development, operations and management teams to ensure development and delivery of new products and enhancement of existing products within allotted timeline and budget.
• Assist in development of new products and enhancement of existing products.
• Record product defects and appropriate and appropriate resolutions
• Develop mitigation plans to help resolve risks.
• Creates metrics, or use existing ones, and monitor them to evaluate if the product direction is making users happy.
• Creating reports, dashboards and visualizations using BI tools

Lagos, Nigeria

• Collaborated with cross- functional teams (engineering, marketing, finance, customer experience, operations) to develop and iterate on high-end digital banking products from ideation to launch which culminated in.
• Strategized the onboarding of retail and corporate customers on the bank’s mobile applications, USSD platforms and other products, gathered feature requests, requirement and feedback and communicated the same to.
• Completed deliverables and utilized the numerous banking products to assist customers and achieve service goals which increased the team’s customer satisfaction ratings to 85%

Product Management

Bachelor Of Science - Bs, Business Administration And Management, General