• Managed a national portfolio comprising 150+ properties ranging from various types including commercial, retail, and industrial • Modeled and tracked monthly client reporting consisting of actual, budget, and forecast leasing activity and variance analysis• Performed a series of analytical tests to examine the accuracy of various revenue streams and Straight-Line Rent reporting through JDE• Collaborated alongside with Lease Administration and Property Accounting teams to promote timely and meaningful reporting • Oversaw the lease review and approval process to ensure compliance with tenant lease obligations

• Provided insight into key leasing transactions and fee structures producing $500k of added value• Produced $1.5m of rental income on tenants exercised on early termination rights/default• Lead a collaborative effort on the COVID-19 Emergency Plan which covered a comprehensive impact analysis on key revenues and expenses across the North American Retail portfolio• Tracked relevant government policies and regulations in respects to the COVID-19 Economy Plan• Managed co-ownership relationships - worth close to $5bn of third-party capital - to provide monthly reporting on key retail assets: Yorkdale Mall, Scarborough Town Centre, Square One, Hillcrest Mall, and Upper Canada Mall• Rewarded with the Spotlight Achievement Award which demonstrated how my performance and commitment stood beyond all expectations

• Maintained a timely schedule of condo amenities by using property management softwareprograms such as Concierge Plus and Building Link• Implemented an electronic database for completing customer requests for status certificates• Fulfilled owner and tenant registration through recording of transfer deeds and lease agreements• Assisted residents within the duration of the Kitec replacement program• Corresponded to resident service requests and deployed specific contractors to service

• Managed the vacant suite preparation program whereby the conditions of vacant suites areassessed, and contractor work is determined to restore the suite to back-to-base condition• Reviewed and compared bid offers from contractors for specific capital projects, negotiated workterms and conditions, and decided on the best cost-effective option• Integrated a vacant suite excellence protocol that directed building operators to follow a processof clean-up activities within a week’s period of vacancy• Coordinated a building report of requirements from Third Party Property Managers• Constructed a standard process for budgeted capital projects, valued at $10+ million, for capitalproject management and performance measurement• Achieved BOMA level certification across four properties, each earning BOMA silver degree