Enoch Tan Email & Phone Number

Singapore

Job Responsibilities• Manage operation team and customer success team• Part of the launch team to launch product and team into new countries• Create and maintain communication tools within the different departments to increase efficiency• Strategize and automate process and SOP for the different countries• Ensuring financial targets and other agreed targets are met in all departments• Reviewing working practices to ascertain if it is successful and if not, devise an… Show more Job Responsibilities• Manage operation team and customer success team• Part of the launch team to launch product and team into new countries• Create and maintain communication tools within the different departments to increase efficiency• Strategize and automate process and SOP for the different countries• Ensuring financial targets and other agreed targets are met in all departments• Reviewing working practices to ascertain if it is successful and if not, devise an alternative• Working with department heads and senior management to get the best performance from staff• Manage and maintain the data collection source and integrity• Plan and manage the customer success team to hit retention and revenue targetAchievements• Started SG team from ground zero• Create and launched, CRM, CCS, Telephony systems Show less

Singapore

Job Responsibilities• Manage company’s admin (government, legal, licence)• Perform end to end company functionso Presaleso Saleso Productso Project managemento Implementationo Project close-off/Handovero Aftersales Maintenance/Troubleshoot • Forge Partnerships with other companies and distributors for new opportunities• Managing the business profitabilityAchievements• Major wins (as a sub-contractor) o PCCW Solutions… Show more Job Responsibilities• Manage company’s admin (government, legal, licence)• Perform end to end company functionso Presaleso Saleso Productso Project managemento Implementationo Project close-off/Handovero Aftersales Maintenance/Troubleshoot • Forge Partnerships with other companies and distributors for new opportunities• Managing the business profitabilityAchievements• Major wins (as a sub-contractor) o PCCW Solutions Singaporeo Thomson Medical Group Show less

Singapore

Job Responsibilities• Corporate reporting, reports Sales, Operation and Revenue on a weekly basis.• Sales forecasting, sales and revenue forecast. Manage the yearly company budget with the different departments• Business Analysis, to analyses gaps and flag out issues that may potentially impact the company’s forecast and budget.• Business Process flows, working with product to create processes from ordering to post-sales support.• Creating and managing sales management… Show more Job Responsibilities• Corporate reporting, reports Sales, Operation and Revenue on a weekly basis.• Sales forecasting, sales and revenue forecast. Manage the yearly company budget with the different departments• Business Analysis, to analyses gaps and flag out issues that may potentially impact the company’s forecast and budget.• Business Process flows, working with product to create processes from ordering to post-sales support.• Creating and managing sales management tools• Pricing officer, working with product, sales and finance to come out with the best bidding price while making sure quote price falls under suitable margin • Managing the business unit’s P&L• Change Management, making sure sales team adapt to the changes in the company, both operation and system requirements.Achievements• Managed the company products for 1 year before the head of product join the company. Created and launched the Layer 2 VPN product which today is one of the highest ARPU product in the company.• Winning price and strategy of Starbucks Singapore worth 1.5million contract value.• Contributed to MyRepublic Enterprise, business unit, yearly revenue growth from 6 million to >15million within 2 years. Show less

Singapore

Car Parts Procurement, Ordering, Maintaining buffer stocks, coordinating incoming shipment and receiving.