Tracy Enochs Email & Phone Number

Detroit Ren Cen

Worked as consultant through Arrow Strategies and was hired into Blue Cross as a Senior Business Analyst in September of 2014Key player in BRD sessions gathering requirements for numerous projectsDevelop and own Business Readiness Plans, Test strategies and Test Plans for numerous projectsLead UAT testing, plans, RTMs, testers and strategies relating to the projectsSME for processes, user acceptance testing, releases and agile processesManage Base tickets, via agile methodology and lead meetings and prioritize as well as write and implement testing as needed Draft or modify documentation, procedures and policies for the Value Partnerships group and PGIP, and attend meetings to approve documentationSupport the PGIP program and ad hoc requests as needed

Detroit, Michigan

Southfield, Mi

Provide ongoing business analysis and project management for 3 General Motors (GM) projects: GM Global SAP Complex market implementation project, GM Chevy Europe SAP project, and GM Saab Divestiture. Work with Business customer to gather requirements, manage action items, and follow up when needed. Prepare and assemble project playbooks and reference information. Assist with developing project plans and other related project documents. Define legacy systems and put together Visio diagrams of same. Attend meetings and distribute notes to team. • Write key decision documents, process design documents and functional design documentation and other required project key deliverables. Work with Business customer to gather requirements. • Manage Client Project SharePoint site and permissions/security/content.• Client requested me personally to work on the two SAP projects, due to excellent work ethic.

Various, See Below

SAP Business Analyst, Staffing specialist, Project Management Administrator, Benchmarking Specialist

Grand Blanc, Michigan

Work with the GM client to support SAP implementation project

Responsible for tracking metrics and facilitating meetings for export compliance, client internal auditing activities, GM SOX compliance, and country specific regulatory compliance. Responsible for ensuring all applicable data was uploaded to company SharePoint site. Developed and implemented tracking system for team deliverables.• Worked with all stakeholders to document workflows for all client project approval processes, and made recommendations for immediate improvements to speed up approval process and make it more efficient.• Responded to ad-hoc requests to facilitate meetings, gather data, and measure metrics as needed.• Worked with client on the strategic management team to streamline process, integrate systems, identify gaps and automate where possible. Facilitated strategic planning initiatives.

Developed and reported performance metrics and analysis for various benchmarking studies. Work closely with the GM client and teams to collect raw data, generate output, and interpret results for the purpose of understanding outliers and creating best practices. Interfaced with client and internal teams to provide analytic support to procurement performance benchmarking. Developed business insights based on analysis results, communicated key findings, and recommended action items to various stakeholders to facilitate data-driven decision-making. • Designed and developed cross benchmark reports to measure key performance indicators for productivity across multiple competitors, and identified operational areas for improvement. • Responded to ad-hoc requests such as participating in PMO activities to support a brand divestiture; setting up an IT departmental workshop; facilitating portfolio planning activities; tracking compliance with IT encryption requirements; documenting application roadmaps; and creating IT dashboards

Reporting Analyst, IT Consultant, PMO Office Project tracking lifecycle analysis, Administrator, Executive Reporting• UAT Testing for new releases in Project Tracking System• Created and maintains the reporting documentation library as a central, easy to access, repository for all GSSM AIMD reporting process documentation, easing the cross training activities of the reporting team. • Designed and maintain Executive Reports and Dashboards for GM Customer• Administrator for Project Tracking System• Assist Project Managers through the Project process flow• Developed training material for customer, facilitated meetings and trained Project Management Team• Received numerous monetary rewards for excellent service above expected requirements• Design and maintain deliverable calendars for PMO office• Responsible making sure Project process is followed with Customer • Ad-hoc report development

Designed and maintained a reference library for company documentation. Edited SOW’s (Statement of Work), RFP’s (Request for Proposal) and RFI’s (Request for Information) for the Vice President, which in turn went to prospective clients. Developed scoping materials, forms, learning materials, template libraries, work papers, tools, and reference materials.• Provided engagement support and served as liaison for Professional Services and Product Development.• Conducted Workbench PS Project Reviews and made project updates.• Coordinated preparation of Board of Directors’ reporting. • Managed resource information such as vacation, roles, rates, reporting structure.• Developed and maintained pre-bills and recommend to accounting.• Designed and maintained Utilization Reports, Forecasting and Summary Information for Operations team.• Managed meeting presentations for Vice President.

Production Coordinator, Advertising 2002-2004 Analyzed and compiled results to highlight and track discrepancies allowing changes for future improvements.Communicated with team members to create, improve and implement proposals for new items to revenue.Collaborated with various departments and Senior Management to approve ad presentations for all Martha Stewart home product, including; photo instruction, verbiage and ad direction ensuring clarity, eye appeal and improved customer “wants” for product.• Replaced Ad Manager when needed to ensure continuous operation and success of the department.Executive Assistant 1998-2002 Facilitated on-site and off-site meetings, scheduled projects, tracked expenses and budgets, and created and consolidated reports. These allowed departments to know exactly where they stood financially compared to budget. Scheduled travel for executives, both corporate and commercial, inclusive of transportation, hotel, dining, and all related items.Coordinated business expense reporting, time reporting, on-line stock procurement, personnel database system reporting.• Planned, facilitated and executed entire $750K off-site meeting for over 350 people on time and under budget by $150K. Including accommodations, meals, vendor trade show, meeting space and break out activities. Purchasing Assistant 1996-1998Acted as liaison between the Project Coordinator, Field Planner and Project Representative to complete store fixture installation from construction to store opening. This involved handling supplier and Field Planner calls on a daily basis to fulfill requests and solve problems. Ordered fixtures, signs, counters, and registers for new stores, working from blueprints.

Psychology

Shichi-Kyu, Japan Martial Arts

Michigan Real Estate License, Real Estate

Activities and Societies: Hold a Michigan Real Estate Salesperson License

Grad, Self Improvement