Managed IT projects for application performance monitoring (APM) and end-to-end observability, including Cisco’s largest APM project in Latin America.

Managed the business aspect of projects at major private American health insurance company (Humana), including one that applies artificial intelligence (AI) in clinical analysis. Defined business requirements, user stories and acceptance criteria. Performed User Acceptance Testing (UAT) Lead role.

Managed IT projects for application performance monitoring for enterprise customers in Latin America and USA.

As Policies & Standardization Manager:• Elaborated and coordinated processes, procedures and policies that improve performance and accountability.• Led standardization activities (e.g., adoption of industry standards).As Key Account Manager:• Drove introduction of proprietary innovative metal stamping method to Japanese, American and Mexican automotive markets.• Pitched and priced auto parts to car manufacturers and Tier 1 companies in USA and Mexico.• Improved company sales presentations and price and investment calculation tool.Allgaier de Puebla (Allgaier of Puebla) is a German automotive parts company that is part of the Allgaier Automotive group. Allgaier Automotive is a leading supplier of car manufacturers such as Porsche, BMW, Mercedes-Benz, Rolls-Royce and Bentley. In Mexico, Allgaier is a supplier of Audi, Volkswagen, ThyssenKrupp Presta and other car manufacturers and Tier 1 suppliers.www.allgaier.de/en/automotive/automotive

• Managed all international accounts.• Liaised with external experts for client engagements.• Negotiated, closed and serviced contracts for major European, American and Canadian companies.• Assisted companies based outside Brazil to establish and conduct business in Brazil. • Elaborated service proposals and contracts in French, Portuguese, English and Spanish languages.UHY Moreira–Auditores is UHY Hacker Young audit network’s professional services firm in Brazil. The UHY Hacker Young audit network is the 15th top international network as ranked by Accountancy Age. UHY Moreira-Auditores has offices in São Paulo, Rio de Janeiro, Brasilia, Curitiba and Porto Alegre.www.uhy.com

• Managed project funded by the Multilateral Investment Fund of the Inter-American Development Bank intended to promote venture capital (VC) in Mexico.• Managed relations with private equity (PE) and VC firms as well as with parties interested in the PE & VC industry in Mexico (law firms, consultancies, accounting companies, incubators, investors, etc.). • Wrote contracts and terms of reference for commissioning of experts.• Organized events in which PE & VC firms met companies seeking investment.• Managed several aspects of the association.The Mexican Private Equity Association (Asociación Mexicana de Capital Privado, AMEXCAP) is Mexico’s private equity and venture capital advocacy and coordination association.en.amexcap.com

As Project Director:• Directed multinational project funded by the Multilateral Investment Fund of the Inter-American Development Bank, intended to develop the accreditation and conformity assessment infrastructure in several countries in the Americas.• Achieved 97% project objective completion.• Wrote project reports that were used as best practice examples by the Inter-American Development Bank.As Researcher:• Designed and implemented research on supply and demand for conformity assessment services in Mexico that served as strategic input to federal government and other key industry agencies.The Mexican Accreditation Body (Entidad Mexicana de Acreditación, EMA) is Mexico’s institution for accreditation of conformity assessment agents (certification bodies, inspection bodies, testing laboratories, medical laboratories, calibration laboratories, etc.). The EMA represents Mexico in regional and global accreditation associations and organizations related to conformity assessment: International Accreditation Forum, International Laboratory Accreditation Cooperation, Inter-American Accreditation Cooperation, Pacific Accreditation Cooperation, Asia Pacific Laboratory Accreditation Cooperation, Pan-American Technical Standards Commission, InterAmerican Metrology System.www.ema.org.mx

• Taught bachelor-level courses on international relations and related topics, mostly in English.The Iberoamerican University (Universidad Iberoamericana), the Monterrey Institute of Technology and Superior Studies (Instituto Tecnológico y de Estudios Superiores de Monterrey) and the Anáhuac University are major private universities.https://tec.mx/enwww.ibero.mx/about-iberohttps://www.anahuac.mx/en

• Launched innovative advertising medium (advertisements on parking tickets) onto Mexican market.• Presented advertising media proposal to major advertising agencies in Mexico and to several major companies.AdverTickets is an American advertising company specialized in delivering advertisements on parking tickets.www.advertickets.com

• Managed the organization’s Secretariat: increased membership, defined key documentation, created website, handled inter-institutional relations, organized plenary meetings, etc.• Directed multinational projects funded by the Organization of American States intended to develop the conformity assessment infrastructure in the Americas.The Inter-American Accreditation Cooperation (IAAC) is the organization of accreditation bodies in the Americas and other parties interested in conformity assessment in the continent. IAAC is recognized as Regional Body by the two global accreditation bodies associations: the International Laboratory Accreditation Cooperation and the International Accreditation Forum.https://www.iaac.org.mx/index.php/en/

• Managed relations with foreign and international bodies related to accreditation and conformity assessment.• Elaborated and proposed multinational projects to the Asia-Pacific Economic Cooperation (APEC), obtaining support and funding.The Mexican Accreditation Body (Entidad Mexicana de Acreditación, EMA) is Mexico’s institution for accreditation of conformity assessment agents (certification bodies, inspection bodies, testing laboratories, medical laboratories, calibration laboratories, etc.). The EMA represents Mexico in regional and global accreditation associations and organizations related to conformity assessment: International Accreditation Forum, International Laboratory Accreditation Cooperation, Inter-American Accreditation Cooperation, Pacific Accreditation Cooperation, Asia Pacific Laboratory Accreditation Cooperation, Pan-American Technical Standards Commission, InterAmerican Metrology System.www.ema.org.mx

• Advised and coordinated multidisciplinary strategic studies on national security.• Analyzed and produced information on intelligence, counterintelligence and national security.• Wrote strategic intelligence reports for top-level federal government officers.The Investigation and National Security Center (Centro de Investigación y Seguridad Nacional, CISEN) is Mexico’s national security intelligence and counterintelligence agency.https://www.gob.mx/cni

• Produced deliverables on intelligence, counterintelligence and national security.• Designed and coordinated course for intelligence analysts.The Investigation and National Security Center (Centro de Investigación y Seguridad Nacional, CISEN) is Mexico’s national security intelligence and counterintelligence agency.