Senior Information Technology Support
Current
May 2024 - Present
AeroLeads people directory · profile
Enrique Vargas Email & Phone Number
Manager - Outsource Support at Bluescape Software
at
LINQM, Inc.
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Manager - Outsource Support at Bluescape Software
Location
San Francisco Bay Area, United States, United States
Who is Enrique Vargas? Overview
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Quick answer
Enrique Vargas is listed as Manager - Outsource Support at Bluescape Software at LINQM, Inc., based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Enrique Vargas.
Enrique Vargas previously worked as Senior Information Technology Support at Linqm, Inc. and Manager - Outsource Support at Bluescape Software.
Company email context
Email format at LINQM, Inc.
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LINQM, Inc.
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Profile bio
About Enrique Vargas
Scaling support for Customers through proper process and procedureTackling challenges with results driver attitude Fixing problems and providing solutions for improving department metricsWorking with VIP customers to create strong relationships
Current workplace
Enrique Vargas's current company
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11 roles
Enrique Vargas work experience
A career timeline built from the work history available for this profile.
Manager - Outsource Support
Managed team of 10 individuals remotely for 24/7 support including their: career growth, performance reviews, and technical trainingsResearched global support expansion opportunities including locations in Philippines, South Africa, Mexico, and TN USADeveloped and executed plan for bug reporting / resolution through multiple Engineering teamsCollaborated.
Oct 2020 - Mar 2022
Customer Support Engineer - Outsource Support
Support Product on multiple platforms: Web, Linux, Windows, Mobile (IOS/Android)Tier 1/2 working directly with customers, contractors, CSM's, QA, and EngineeringBug Testing / ReportingPhone, Chat, and EmailDocumentation - Salesforce Articles & Confluence WikiOperationsProcess Improvements - Customer Escalation Management, New Employee Onboarding.
May 2019 - Oct 2020
Tech Ops Consultant - Contract
Help Desk - System ImprovementsKnowledge Base - Search OptimizationDesktop Support
Feb 2019 - May 2019
Senior Customer Success Manager (Technical)
Tier 3 Support for customer issues focused around relationship management, order processing / fulfillment, and technical support (software and hardware)Onboarding for new customers and VIP customers for major releasesManaged enterprise ticketing system and implemented plans for scaling system to manage support for customer growth from 500 to 100,000.
Jan 2017 - May 2018
Information Technology Help Desk
Main point of contact for all IT issues for small startup of 50 employeesManged Windows / Mac desktop environment for both hardware / software supportImplemented ticketing system to improve efficiency of IT DepartmentIT asset management and stock inventory for unit testing
Apr 2016 - Jan 2017
Senior Repair Technician
Apple Authorized Repair Center
Trained service team on computer/iPhone triage, diagnostic testing, and hardware repairsManaged inventory of replacement components for service centerLead service team on monthly unit repairs and maintained high customer communication and CSAT scores
Jul 2015 - Mar 2016
It Director / Marketing Director
Trinity High School
Managed all support for 1:1 Mac computer environmentLead student and teacher trainings on improving technology use in the classroomCreated 5 year plan for technology program enhancement with milestones every yearLead admin team in designing and implementing plans for improving student retention and recruitment
Jul 2014 - May 2015
Night Manager, Assistant Innkeeper
The Country Inn Bed And Breakfast
Aug 2013 - Jun 2014
Director Of Marketing And Publications / High School Teacher
Alma Heights Schools
Managed marketing team responsible for recruitment, retention, and partnership building in local communitiesLead annual major fundraising operation that focused on community outreach and serviceDesigned all printed media and provided photography for marketing materialTaught the following courses: Yearbook, Photography, Foundations of Art, Ceramics, Drawing
Oct 2010 - Aug 2013
Admin Assistant
Ve Construction
Data Entry for Equipment CostingQuote generation and AP billingData organization
Feb 2008 - Jul 2009
FAQ
Frequently asked questions about Enrique Vargas
Quick answers generated from the profile data available on this page.
What company does Enrique Vargas work for?
Enrique Vargas works for LINQM, Inc..
What is Enrique Vargas's role at LINQM, Inc.?
Enrique Vargas is listed as Manager - Outsource Support at Bluescape Software at LINQM, Inc..
Where is Enrique Vargas based?
Enrique Vargas is based in San Francisco Bay Area, United States, United States while working with LINQM, Inc..
What companies has Enrique Vargas worked for?
Enrique Vargas has worked for Linqm, Inc., Bluescape Software, Carbon, Meta Co., and Apple Authorized Repair Center.
How can I contact Enrique Vargas?
You can use AeroLeads to view verified contact signals for Enrique Vargas at LINQM, Inc., including work email, phone, and LinkedIn data when available.
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