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Enrique Chacón is listed as Collection Agent at BGO| communication| customer satisfaction| adaptable | passionate about software architecture and cybersecurity at Bill Gosling Outsourcing, a company with 848 employees, based in San José, San Jose, Costa Rica. AeroLeads shows a matched LinkedIn profile for Enrique Chacón.
Enrique Chacón previously worked as Collection Agent at Bill Gosling Outsourcing and Associate AML Compliance at Western Union. Enrique Chacón holds Technical Degree, Big Data Empresarial, Technical Degree Big Data Empresarial from Tecnológico De Costa Rica.
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Enrique Chacón is a Collection Agent at BGO| communication| customer satisfaction| adaptable | passionate about software architecture and cybersecurity at Bill Gosling Outsourcing. Colleagues describe him as "Enrique, as collection agent, goes above and beyond for his clients whenever possible. Enrique always prioritized the needs of the client and found ways to keep them engaged by providing value-added services. By putting himself in the customer’s shoes, he understands exactly what the problem is all about and devises means to solve it. He understands that some customers are going through difficult situations, his focus on his metrics was notable as his scores at the end of the month were excellent. He is always thinking outside of the box to make things simpler for himself and his team mates. He is an excellent team player; you will be lucky to have him in your team." and "During the time that I directed Enrique at Convergys, he always demonstrated his commitment to meet and exceed production expectations, always looking for alternatives to overcome challenges efficiently and objectively. The main characteristics and principles that Enrique demonstrated are his proactive approach and great attitude towards change. Enrique has an open mind and is constantly looking for ways to improve. He was also characterized by maintaining an excellent relationship with his co-workers. The company for which he works will find in him a great collaborator and friend."
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A career timeline built from the work history available for this profile.
San Jose, Costa Rica
Providing excellent customer service by listening to customer reasons about why they are in arrears and understanding their economic situations.Exploring with customers money sources, options, and alternatives for bringing their accounts up to date.Explaining to customers important dates in their statements and providing ideas about how they can plan and.
San Jose, Costa Rica
Responded to telephone and email inquiries about transactions customers made and were on hold.Researched, analyzed, and authorized money transfers. Contributed to a company program to reduce costs by providing ideas for improving the points reward program for WU employees and improving the utilization of photocopiers among other ideas.
San Jose, Costa Rica
Resolved technical problems in customer’s network equipment.Guaranteed excellent customer service by assuring first-time resolution to customer problems.Ensured prompt delivery of replacements through customer support call center.Offered service calls when necessary.
San Jose, Costa Rica
Provided quality service to clients by explaining the charges on their monthly bills and offering options to reduce their current and future bills.Listened to customer complaints and communicated alternatives to avoid future frustration by explaining the products the company offered and their limitations.Managed a small Six Sigma project to improve call.
San Jose, Costa Rica
Successfully offered excellent customer service, including greeting customers, handling technical problems on their equipment (routers, digital phones, TV), and ensuring first time resolution.Managed customer expectations by explaining contract limitations and providing alternative solutions or products when necessary.Scheduled visits from computer.
San Jose, Costa Rica
Managed a team of 400 workers. Also planned and organized the daily activities.Facilitated interdepartmental communication to streamline the production process and increase productivity, it increased by at least 3%.During my supervision, the plant obtained the best quality and highest unit produced in the corporation.
San Jose, Costa Rica
Created an engineering team for a company with 1200 employees and led a team of 150 people to produce 1200 dozens pairs of pants per day.Improved quality rate by 15% reduced to zero inventory in process and reduced overtime to zero. As a result, improved productivity and compliance with production quotas by 100%.Worked with multidisciplinary team to.
Heredia, Costa Rica
Led efforts to maintain plant efficiency at least 100%.Developed new working methods that improved production by approximately 3%. In high-volume production environment.Participated with multidisciplinary teams in different projects to automate sewing machinery, decrease consumption of energy and prevent waste of material. Successful projects helped us.
Other employees you can reach at billgosling.com. View company contacts for 848 employees →
José Guevara Salazar
Colleague at Bill Gosling OutsourcingSan Jose, Costa Rica, Costa Rica
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Kiara Mickins
Colleague at Bill Gosling OutsourcingRichmond, Virginia, United States, United States
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Michael Wardlaw
Colleague at Bill Gosling OutsourcingToronto, Ontario, Canada, Canada
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Folashade Adebanjo
Colleague at Bill Gosling OutsourcingGreater Toronto Area, Canada, Canada
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Marco Leitón
Colleague at Bill Gosling OutsourcingSan Jose, Costa Rica, Costa Rica
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Priyal Shah
Colleague at Bill Gosling OutsourcingKitchener, Ontario, Canada, Canada
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Tanya Pitts
Colleague at Bill Gosling OutsourcingBibb County, Georgia, United States, United States
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Cris Muñoz
Colleague at Bill Gosling OutsourcingTaguig, National Capital Region, Philippines, Philippines
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Angeliki Kategia
Colleague at Bill Gosling OutsourcingGlasgow, Scotland, United Kingdom, United Kingdom
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Sarah S.
Colleague at Bill Gosling OutsourcingLondon, Ontario, Canada, Canada
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Quick answers generated from the profile data available on this page.
Enrique Chacón works for Bill Gosling Outsourcing.
Enrique Chacón is listed as Collection Agent at BGO| communication| customer satisfaction| adaptable | passionate about software architecture and cybersecurity at Bill Gosling Outsourcing.
Enrique Chacón is based in San José, San Jose, Costa Rica while working with Bill Gosling Outsourcing.
Enrique Chacón has worked for Bill Gosling Outsourcing, Western Union, Convergys, Sykes Costa Rica, and Stream Global Services.
Enrique Chacón's colleagues at Bill Gosling Outsourcing include José Guevara Salazar, Kiara Mickins, Michael Wardlaw, Folashade Adebanjo, and Marco Leitón.
You can use AeroLeads to view verified contact signals for Enrique Chacón at Bill Gosling Outsourcing, including work email, phone, and LinkedIn data when available.
Enrique Chacón holds Technical Degree, Big Data Empresarial, Technical Degree Big Data Empresarial from Tecnológico De Costa Rica.
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