Enrique Mancera Email & Phone Number

Cape Coral Metropolitan Area

Cape Coral Metropolitan Area

 Develop an IT plan to implement a modern and efficient hardware and software configuration, having as a result a more secure, stable, and reliable IT environment.  Optimize and established new procedures to reorganize the company’s IT, accounting, payroll, fixed assets, and marketing departments.  Reduce expenses by improving process, renegotiating contracts, and selecting optimal vendors.  Increase number of contracts and income by 28% .  Oversee hiring, training, and development of new personnel.  Created excellent relationships with customers and vendors.  Management of full cycle flooring installation projects. (Estimates, contracts, insurance, material purchasing, crew scheduling, invoices approval). .

Fort Myers Beach, Fl

General management of company business.Setup company and Technological infrastructure systems. Analyze business process and provide efficient results.Research and develop security systems for computer systems and physical office.Customer service Purchasing and sales techniques experience.

Cape Coral, Fl

➢ Providing professional IT services to Lee county schools system, small businesses, and individual persons, troubleshooting their local networks, computers, printers, Wi-Fi, and video conference systems.➢ Training and troubleshooting different software such as Windows and Mac operational systems, MS office, Adobe Acrobat, backup applications, and Apple products

Miramar, Fl

Primary Global Infrastructure, Operations & Security (GIOS) liaison to business IT Leads. Ensure that infrastructure, security services and technologies are provided to business to allow them to operate efficiently. ➢ Manage ten IT personnel distributed in different countries throughout Latin America.➢ Supervise, coordinate and manage the regional infrastructure projects, completing projects on time and under budget target.➢ IT Technical lead for complex time sensitive projects such as; new warehouse IT infrastructure, regional computer migration, hardware replacement program, and Cisco Telepresence installation.➢ Facilitate requests for new service from the customer and ensure that the correct GIOS departments are engaged and responding in a timely fashion.➢ Provide 2nd level break/fix support services for consumers and their devices.➢ Involved in the purchasing and evaluation of software and hardware.➢ Responsible in dealing with multiple software vendors.➢ In charge of implementing and deploying the following:o Security policies and programs (WSUS, SCCM) in coordination with our corporate officeso Video conferencing technologies for our offices.o Regional AD/Exchange Mailbox migration to corporate headquarters for centralization.o Communication line upgrades (MPLS) for local and Latin America sites.o Lead infrastructure connectivity for new Miami’s distribution center. o IP Telephony

Second level support for Latin American sites, and primary support contact for local users.Implemented in coordination with corporate offices, security policies and programs (Nexpose, WSUS, SCCM) in order to keep a safe and secure environments.Completed regional projects as Video Conference, regional Exchange Mailbox centralization, communication lines upgrades (MPLS). IP telephony, security.Continue with Lan Administrations duties.

Responsible for providing second level support to Central America and remote Caribbean offices. Manage all users access and security in HP-UX/MFG-PRO. Main contact person for the corporate IT support Team.➢ Responsible for implementing and deploying AD & MS Exchange 2003, McAfee (EPO), & WSUS➢ Configuration and setup of IT environments for new offices in the Latin American Region.➢ In charge of administrating the day to day for AD\MS Exchange 2003, Microsoft storage, Intranet Site and Definity (PBX) and Intuity environments (Avaya) IP telephony➢ Monitoring, purchasing, installing, maintaining and upgrading all hardware and software connected to the LAN/WAN➢ Setup and monitor daily backups➢ Primary MS Exchange technical support for Latin American Countries

Controlling NetWare access, security in a Novell 3.12. Installation and upgrade of applications. Supervised the PC Network, printers, software and hardware installation.Coordination and implementation of new programs with main branch (NY) and all technical support activities (Troubleshooting).Responsible for upgrading Windows 3.1 to Windows 95/98.· Provided daily users support

English, It Business Applications.

Technologist In Computer Science, Mathematics, Statistics, Programing Languages, English, Accounting And Finances.