• Helping Chinese students apply for PhDs. Provide personalized guidance to clients, ensuring a seamless experience throughout the application process. Spearheaded clear and concise communication channels with clients, addressing inquiries promptly.• Developed and implemented a targeted marketing strategy, hosting five live broadcasts to increase customers while enabling brand awareness

• Driving customer lead generation and handling initial communications, leveraging the system for effective client management• Overseeing social media operations to attract prospective customers and expand the company's client base through targeted marketing strategies, increasing brand visibility• Demonstrating exceptional negotiation skills and converting potential customers into actual sales• Exhibiting organizational skills and teamwork spirit, actively collaborating with team members to ensure targets are met while constantly striving to improve customer experience and sales performance

• Responsible for the one-line reporting of the UK Premier League football matches, translating interviews with players, researching related content and reported matches live through a series of interesting articles. Attracted many of the 5,000,000 Premier League followers in China and received positive reviews for my coverage. • Accurately analysed the data to understand the content that most interested the website’s followers and initiated new ideas to increase further the number of Premier League followers.• Pioneered the “Ice Cream Team Logo” Project – inspired new creative content with the Premier League IP, transforming the team logos into cartoon ice cream characters which avoided copyright issues but helped to promote Red Lantern’s Premier League coverage in China. This achieved a high number of engagements on social media and was a successful project for over 2 months.

• Collaborated successfully with the editorial team to create and produce four television documentaries about the innovation and development of Chengdu City. Took responsibility for conducting the research and preliminary planning, organising schedules, on-day shooting and post-record editing. The programmes attracted more than 600,000 viewers. • Published over twenty local news articles on the station’s online platform which gained more than 200,000 views.

• Worked with a team of journalists to research, interview and produce a daily local TV feature “People’s Living”; participated in the day-to-day newsgathering for the programme, interviewing, filming and editing the news after each interview and produced press releases to highlight the content and to promote the programme.• Mediated between departments with effective communication, organised the collected files and led the new interns through interviews and guided them to keep up with the challenging environment.• Improved my standard of writing through observing and employing different writing techniques, developed journalistic abilities and learnt how to work effectively within a team in a fast-paced environment.