Enzo Ciarletta

Enzo Ciarletta Email and Phone Number

Director - Infrastructure Services
Enzo Ciarletta's Location
Verona, Wisconsin, United States, United States
About Enzo Ciarletta

As the Director of Infrastructure Services, I serve as a member of the IT leadership team and trusted business partner providing IT infrastructure services for UW Credit Union and our members. Responsible for network and infrastructure application performance management and the identification and delivery of new and existing infrastructure services to meet ever growing business needs. On a daily basis Enzo leads a staff of dedicated IT professionals, oversees core network/infrastructure performance, provides oversight and direction to ensure effective project delivery, and ensures service provider/vendor performance meets or exceeds business objectives.Enzo received a B.S. in Computer Science from Northeastern Illinois University in Chicago and holds an MBA from Edgewood College in Madison Wisconsin. With over 32 years of progressive IT leadership experience in Telecommunications, Insurance, Financial Services, Online Retail, and the Molecular Diagnostics industry; he has served as a Senior Software Developer, Systems Analyst, Application Architect, Project Manager, and Senior Technical Leader within both IT and the Business.A retired Marine Officer, Chief Warrant Officer-3 (CWO3) Enzo Ciarletta concluded a successful 20+ year career with the United States Marine Corps Reserve. The most recent position held was that of Data Communications Platoon Commander for Marine Wing Communications Squadron-48 while stationed at Great Lakes Naval Station in Illinois. As a Platoon Commander, he provided leadership, guidance, and mission-oriented direction to 30+ Marines with the goal of deploying and maintaining combat data/network communications capabilities to Marine Air Control Group-48. Served as the primary advisor to the Commanding Officer on all Information technology related issues.

Enzo Ciarletta's Current Company Details

Director - Infrastructure Services
Enzo Ciarletta Work Experience Details
  • Exact Sciences
    Senior Manager - It Business Solutions
    Exact Sciences Jun 2021 - Mar 2023
    Madison, Wisconsin, United States
    Serve as trusted IT partner for Exact Sciences’ business functions. Responsible for business relationships, application performance and the identification and delivery of new and existing application services to meet the ever growing business needs. Lead a staff of IT professionals, oversee project execution and actively manage project portfolios.
  • Care Wisconsin
    Senior Director - Technology Solutions
    Care Wisconsin Apr 2019 - Sep 2021
    Madison, Wisconsin Area
    As the Sr. IT Director-Technology Solutions and member of the executive leadership team I am accountable for implementing IT strategies that ensure alignment to Care Wisconsin mission and business objectives. Care Wisconsin is a non-Profit Managed Care Organization (MCO) that provides services to 12,000 frail seniors and adults with disabilities in over 50 Wisconsin Counties. I provide leadership, vision, set goals and direction across all IT functions including Infrastructure, Security, Applications, BI/Decision Support, IT Project Management and Technical Services that directly support the delivery of Care Wisconsin's programs (Family Care Partnership, Family Care, Medicaid SSI and Medicare Dual Advantage) across the state of Wisconsin.
  • American Family Insurance
    It Technology Solution Delivery Leader
    American Family Insurance Jan 2017 - Apr 2019
    Madison, Wisconsin
    As a Technology Solution Delivery Leader I am accountable for defining, delivering and supporting American Family’s Enterprise Correspondence Commercial Lines and Billing software solutions. Responsible for managing business relationships across multiple business and IT functions. Ensure the successful delivery of Commercial Lines and Billing customer facing communications to include more than 25 million pieces of print and electronic communications annually. Accountable for monitoring, tracking and reporting on technology solution performance, annual spend to budget and software services vendor performance. Serve as the Technology Delivery Leader of cross functional teams that include onsite and off-shore Software and Testing Engineers, Architects and Business Analysts. Promote an environment that is conducive to high-performing teams in a matrix organization.
  • American Family Insurance
    It Vendor Services Leader
    American Family Insurance Jul 2015 - Jan 2017
    Madison, Wisconsin Area
    As the IT Vendor Services Manager I lead both the Contingent Labor and Vendor Engagement Services areas within the I/S division. Contingent Labor Services provides contingent labor resource management and administration across the I/S division. Vendor Engagement Services group is the primary liaison between Information Services leaders and strategic vendors facilitating effective and successful vendor engagements that support American Family business units. Accountable for monitoring and tracking vendor performance, annual spend, vendor risk management, and setting a foundation for continuous improvement across all Information Services strategic vendors. Responsible for establishing an I/S Vendor Management center of excellence that develops standards, guidelines, best practices and the measures/metrics for effective vendor and contingent labor management.
  • American Family Insurance
    It Application Development Resource Manager
    American Family Insurance Feb 2015 - Sep 2015
    As an IT Application Development Resource Manager my focus is on supporting corporate strategies and goals through optimally staffing projects that result in technology solutions to meet business needs. I manage a group of up to 20 Software Engineers at varying levels who specialize in the design, development, and implementation of customer focused technical solutions. Responsible for the establishment and strategic management of an application development technology Center of Excellence including the definition, communication, metrics, and governance of application development processes and standards associated with that technology.
  • Performance Gateway / Enterprise Rentals
    It Director
    Performance Gateway / Enterprise Rentals Aug 2013 - Apr 2015
    Madison, Wisconsin Area
    IT Director responsible for leading the Application Development, Infrastructure, BI/Data Warehouse and Technical Services teams that support customers throughout the United States and Europe. Provides technical leadership for strategic business initiatives, projects, and hands-on management of day-to-day IT operations. He serves as an advocate for the business and customer within IT and leads a group of professional Software Engineers, Architects, Quality Assurance Analysts, Project Managers, and Technical Support Specialist.
  • Shopbop.Com, Part Of The Amazon.Com Family Of Companies
    Software Development Manager-Iii
    Shopbop.Com, Part Of The Amazon.Com Family Of Companies Jun 2012 - Aug 2013
    Madison, Wi
    Sr. Application Development Manager responsible for leading the IT Website, Content Management System, and Product Shopping teams that provide application management and technical support for all of Shopbop's eCommerce websites and product management related supporting systems. Provides leadership and hands-on front-line management for both day-to-day production systems support (PSS) and strategic business initiatives/projects. He serves as an advocate for the business within IT and leads a group of professional Software Engineers, Quality Assurance/Testing Engineers and Technical Project Managers.
  • Cuna Mutual Group
    It Manager - Contact Center Technologies
    Cuna Mutual Group Jun 2008 - Jun 2012
  • Tds Telecommunications Llc
    Manager Message Processing & Decision Support Systems
    Tds Telecommunications Llc 2006 - Jun 2008
  • Tds Telecom
    Manager Internet Operations
    Tds Telecom Nov 1999 - Jun 2006
  • Tds Telecom
    Systems Analyst / Architect
    Tds Telecom Jan 1995 - Nov 1999
    Senior Application Developer, Architect, and Support Systems Team Lead. Extensive experience in Web, client-server, and mainframe application development related technologies.
  • Tds Telecommunications Llc
    Programmer Analyst I, Ii, Senior
    Tds Telecommunications Llc May 1991 - 1996
  • United States Marine Corps Reserve
    Officer Of Marines / Chief Warrant Officer-3
    United States Marine Corps Reserve Sep 1982 - Dec 2002
    A retired Marine Officer, Enzo concluded a successful 20 year career with the Marine Corps Reserve in 2002. He has extensive Communications Command and Control (C3) systems management experience. As a Marine Communications Officer he has served as a Data Communication Platoon Commander, Systems Control Officer, and Data Systems Officer at both the Squadron and Group level.

Enzo Ciarletta Skills

Leadership Process Improvement Management Project Management Team Building Business Process Improvement Telecommunications It Management Vendor Management Sdlc Business Analysis Program Management Enterprise Software Information Technology Software Development Product Management Team Leadership Agile Methodologies Strategic Planning Change Management Networking Integration Visio Cross Functional Team Leadership Strategy Enterprise Architecture Fundraising It Strategy Software Project Management Sharepoint Project Planning Software Development Life Cycle Analysis E Commerce Software Documentation It Operations Cisco Technologies Business Process Firefighting Call Centers Disaster Recovery Cloud Computing Data Center Itil Military Experience Property Management Non Profit Leadership Itil Certified Security Pmp

Frequently Asked Questions about Enzo Ciarletta

What is Enzo Ciarletta's role at the current company?

Enzo Ciarletta's current role is Director - Infrastructure Services.

What is Enzo Ciarletta's email address?

Enzo Ciarletta's email address is en****@****nal.com

What is Enzo Ciarletta's direct phone number?

Enzo Ciarletta's direct phone number is +148050*****

What skills is Enzo Ciarletta known for?

Enzo Ciarletta has skills like Leadership, Process Improvement, Management, Project Management, Team Building, Business Process Improvement, Telecommunications, It Management, Vendor Management, Sdlc, Business Analysis, Program Management.

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