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As the Director of Infrastructure Services, I serve as a member of the IT leadership team and trusted business partner providing IT infrastructure services for UW Credit Union and our members. Responsible for network and infrastructure application performance management and the identification and delivery of new and existing infrastructure services to meet ever growing business needs. On a daily basis Enzo leads a staff of dedicated IT professionals, oversees core network/infrastructure performance, provides oversight and direction to ensure effective project delivery, and ensures service provider/vendor performance meets or exceeds business objectives.Enzo received a B.S. in Computer Science from Northeastern Illinois University in Chicago and holds an MBA from Edgewood College in Madison Wisconsin. With over 32 years of progressive IT leadership experience in Telecommunications, Insurance, Financial Services, Online Retail, and the Molecular Diagnostics industry; he has served as a Senior Software Developer, Systems Analyst, Application Architect, Project Manager, and Senior Technical Leader within both IT and the Business.A retired Marine Officer, Chief Warrant Officer-3 (CWO3) Enzo Ciarletta concluded a successful 20+ year career with the United States Marine Corps Reserve. The most recent position held was that of Data Communications Platoon Commander for Marine Wing Communications Squadron-48 while stationed at Great Lakes Naval Station in Illinois. As a Platoon Commander, he provided leadership, guidance, and mission-oriented direction to 30+ Marines with the goal of deploying and maintaining combat data/network communications capabilities to Marine Air Control Group-48. Served as the primary advisor to the Commanding Officer on all Information technology related issues.
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Senior Manager - It Business SolutionsExact Sciences Jun 2021 - Mar 2023Madison, Wisconsin, United StatesServe as trusted IT partner for Exact Sciences’ business functions. Responsible for business relationships, application performance and the identification and delivery of new and existing application services to meet the ever growing business needs. Lead a staff of IT professionals, oversee project execution and actively manage project portfolios. -
Senior Director - Technology SolutionsCare Wisconsin Apr 2019 - Sep 2021Madison, Wisconsin AreaAs the Sr. IT Director-Technology Solutions and member of the executive leadership team I am accountable for implementing IT strategies that ensure alignment to Care Wisconsin mission and business objectives. Care Wisconsin is a non-Profit Managed Care Organization (MCO) that provides services to 12,000 frail seniors and adults with disabilities in over 50 Wisconsin Counties. I provide leadership, vision, set goals and direction across all IT functions including Infrastructure, Security, Applications, BI/Decision Support, IT Project Management and Technical Services that directly support the delivery of Care Wisconsin's programs (Family Care Partnership, Family Care, Medicaid SSI and Medicare Dual Advantage) across the state of Wisconsin. -
It Technology Solution Delivery LeaderAmerican Family Insurance Jan 2017 - Apr 2019Madison, WisconsinAs a Technology Solution Delivery Leader I am accountable for defining, delivering and supporting American Family’s Enterprise Correspondence Commercial Lines and Billing software solutions. Responsible for managing business relationships across multiple business and IT functions. Ensure the successful delivery of Commercial Lines and Billing customer facing communications to include more than 25 million pieces of print and electronic communications annually. Accountable for monitoring, tracking and reporting on technology solution performance, annual spend to budget and software services vendor performance. Serve as the Technology Delivery Leader of cross functional teams that include onsite and off-shore Software and Testing Engineers, Architects and Business Analysts. Promote an environment that is conducive to high-performing teams in a matrix organization. -
It Vendor Services LeaderAmerican Family Insurance Jul 2015 - Jan 2017Madison, Wisconsin AreaAs the IT Vendor Services Manager I lead both the Contingent Labor and Vendor Engagement Services areas within the I/S division. Contingent Labor Services provides contingent labor resource management and administration across the I/S division. Vendor Engagement Services group is the primary liaison between Information Services leaders and strategic vendors facilitating effective and successful vendor engagements that support American Family business units. Accountable for monitoring and tracking vendor performance, annual spend, vendor risk management, and setting a foundation for continuous improvement across all Information Services strategic vendors. Responsible for establishing an I/S Vendor Management center of excellence that develops standards, guidelines, best practices and the measures/metrics for effective vendor and contingent labor management. -
It Application Development Resource ManagerAmerican Family Insurance Feb 2015 - Sep 2015As an IT Application Development Resource Manager my focus is on supporting corporate strategies and goals through optimally staffing projects that result in technology solutions to meet business needs. I manage a group of up to 20 Software Engineers at varying levels who specialize in the design, development, and implementation of customer focused technical solutions. Responsible for the establishment and strategic management of an application development technology Center of Excellence including the definition, communication, metrics, and governance of application development processes and standards associated with that technology. -
It DirectorPerformance Gateway / Enterprise Rentals Aug 2013 - Apr 2015Madison, Wisconsin AreaIT Director responsible for leading the Application Development, Infrastructure, BI/Data Warehouse and Technical Services teams that support customers throughout the United States and Europe. Provides technical leadership for strategic business initiatives, projects, and hands-on management of day-to-day IT operations. He serves as an advocate for the business and customer within IT and leads a group of professional Software Engineers, Architects, Quality Assurance Analysts, Project Managers, and Technical Support Specialist.
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Software Development Manager-IiiShopbop.Com, Part Of The Amazon.Com Family Of Companies Jun 2012 - Aug 2013Madison, WiSr. Application Development Manager responsible for leading the IT Website, Content Management System, and Product Shopping teams that provide application management and technical support for all of Shopbop's eCommerce websites and product management related supporting systems. Provides leadership and hands-on front-line management for both day-to-day production systems support (PSS) and strategic business initiatives/projects. He serves as an advocate for the business within IT and leads a group of professional Software Engineers, Quality Assurance/Testing Engineers and Technical Project Managers. -
It Manager - Contact Center TechnologiesCuna Mutual Group Jun 2008 - Jun 2012 -
Manager Message Processing & Decision Support SystemsTds Telecommunications Llc 2006 - Jun 2008 -
Manager Internet OperationsTds Telecom Nov 1999 - Jun 2006 -
Systems Analyst / ArchitectTds Telecom Jan 1995 - Nov 1999Senior Application Developer, Architect, and Support Systems Team Lead. Extensive experience in Web, client-server, and mainframe application development related technologies. -
Programmer Analyst I, Ii, SeniorTds Telecommunications Llc May 1991 - 1996 -
Officer Of Marines / Chief Warrant Officer-3United States Marine Corps Reserve Sep 1982 - Dec 2002A retired Marine Officer, Enzo concluded a successful 20 year career with the Marine Corps Reserve in 2002. He has extensive Communications Command and Control (C3) systems management experience. As a Marine Communications Officer he has served as a Data Communication Platoon Commander, Systems Control Officer, and Data Systems Officer at both the Squadron and Group level.
Enzo Ciarletta Skills
Frequently Asked Questions about Enzo Ciarletta
What is Enzo Ciarletta's role at the current company?
Enzo Ciarletta's current role is Director - Infrastructure Services.
What is Enzo Ciarletta's email address?
Enzo Ciarletta's email address is en****@****nal.com
What is Enzo Ciarletta's direct phone number?
Enzo Ciarletta's direct phone number is +148050*****
What skills is Enzo Ciarletta known for?
Enzo Ciarletta has skills like Leadership, Process Improvement, Management, Project Management, Team Building, Business Process Improvement, Telecommunications, It Management, Vendor Management, Sdlc, Business Analysis, Program Management.
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