Collaborated with management and development team members to plan, organize, schedule, and carry out development projects.Developed and maintained core React/JavaScript components of the directory application as well as supporting systems.Lead learning initiatives with content and development team members to improve and update internal skills and knowledge base.Collaborated with development team and other department leads to come up with and document processes, policies, and protocols to improve work efficiency.Coordinated with 3rd party developers with collaborative projects, organizing meetings, learning sessions, and pair or group programming sessions.

Developed HTML based directory content and content templates.Maintained and updated the company's Content Management System, working closely with content creators to come up with solutions that address the clients' needs.Managed internal servers that support several services such as the Content Management System, directory logging system, and internal backups.Analyzed issues, created test cases, and ultimately produced and rolled out solutions in high pressure, time-constrained scenarios.Communicated closely with clients to ensure that solutions provided are more than satisfactory.Created instructional manuals and documentation for both internal team and client use.Assisted with internal training and direction to newer employees regarding internal processes, support solutions, and problem solving.Planned and coordinated with on-site personnel, 3rd party technical specialists, and clients to resolve issues.Configured end-point PCs that power the directories, ensuring adequate functionality of the interactive software and its underlying systems such as automatic updates, usage logging, synchronization with the company's CMS, security, network connectivity, and compatibility with third-party systems.

Improved design and interactivity of the company intranet website by creating graphics, developing Flash-based applications, and designing the site via HTML, CSS, and Microsoft Sharepoint resulting in good feedback and increased traffic on the site.