Results-driven IT Network & System Administrator with 7+ years of experience bridging the gap between complex technology and end-users across Asia-Pacific and European markets. 🔹 Key Strengths:- Leading global IT infrastructure implementation with a focus on user experience- Reducing system setup time by 60% through strategic Microsoft Intune & Windows Autopilot deployment- Maintaining 24/7 cross-regional IT support with consistent 99% uptime- Building strong stakeholder relationships across diverse cultural contexts🔹 Technical Expertise:- Infrastructure Management & System Administration- Microsoft 365 Suite & Intune Implementation- Network Security & Disaster Recovery- Windows Server & Active Directory🔹 Leadership Focus:- Cross-Cultural Team Collaboration- User-Centric Technical Solutions- Change Management- Knowledge Transfer & DocumentationCurrently enhancing global IT operations at Green Giraffe Asia Pacific, specializing in creating efficient, user-focused IT environments that drive team success.Open to connecting with fellow IT professionals and discussing infrastructure management, system administration, and cross-cultural technology implementation.Languages: English (C1), Mandarin Chinese (B2)