Edwin Osei Amoah Email and Phone Number

• Red Cross / AED / CPR / First Aid Certified• Facilitated group games, teambuilding, ropes courses, and bible time• Actively problem solved with a team to design a caring environment• Held a leadership intensive position while guiding children and teens

Over the summer I took part in Mindless Academy's Digital Micro-Internship programme. During this time, I developed a mindset of resilience and self-belief, mastered skills in digital storytelling, and gained valuable work experience as part of an international team in a virtual work environment.• Created engaging pieces of written content that explored key world topics for mindless magazine.• Developed social media content to further promote my work. • Bulit up key skill such as search engine optimization (seo) , digital story telling , Editing , and independent research • Advanced understanding of mindset skills through weekly classes to build up resilience, personal growth, emotional intelligence, motivation, and mindfulness with lesson such as meditation to navigating difficult challenges.https://www.mindlessmag.com/post/embracing-sustainable-development-goals-in-the-film-industryhttps://www.mindlessmag.com/post/breaking-boundaries-

Enhanced Guest Experience: Successfully served as an Odeon Cinema Host for 3 months, consistently ensuring a memorable movie experience for patrons. Excelled in providing exceptional customer service, assisting with ticketing, concessions, and addressing inquiries, resulting in increased customer satisfaction scores.Effective Team Collaboration: Played a pivotal role in a high-performing cinema team as a Cinema Host at Odeon, contributing to seamless operations and a positive work environment. Collaborated closely with colleagues to manage guest flow, maintain cleanliness, and create a welcoming ambiance, leading to improved teamwork dynamics and customer feedback.Upselling and Revenue Growth: Demonstrated strong sales and communication skills during my tenure as an Odeon Cinema Host for 3 months. Proactively engaged with patrons, effectively upselling concessions and promotional offers, which contributed to a noticeable increase in revenue and concessions sales over the quarter.

Delivered an exceptional customer experience by ensuring safety protocols were adhered to, providing expertadvice, and addressing customer concerns on track.• Maintained a secure, competitive, and enjoyable environment, enhancing customer satisfaction and encouragingrepeat business.• Developed strong interpersonal skills by effectively communicating with customers and fostering positiveinteractions.• Managed on-track safety procedures, expertly guiding customers and offering insights to address safety concerns.

Co founder of Project Airtech. Creating social change through #smart #tech. Project in the works. Winner of VentureJam 2016/Venturefest. http://www.youngscot.net/wp-content/uploads/2016/12/VentureJam_Report_2016.pdf

Adapted to dynamic work environments through diverse responsibilities, including observation, service desk support, programming, and financial management exposure.Displayed strong leadership and event planning skills by organizing a successful Wimbledon-themed event for Leidos staff, significantly enhancing team morale and engagement.