Digital behavioral data analysis service development (Kyobo companies, Mar-July 2024)- Developed processes for cleansing integrated GA4 data from affiliates and validating data integrity, and also defined and calculated key metrics and constructed data marts- Prepared planning documents for service outputs with analysis and visualization examples, along with research on business applications of digital behavior data and cross-company shared customer analysisIndividual job fit analysis (a Kyobo company, Sep 2023-Jan 2024)- Developed high-performance employee prediction models for five primary job groups and generated profiles of high-performers for each job group by analyzing important features/factors- Measured employee fitness for each job pool through similarity analysis with high-performer profiles, and developed and deployed a person-job fit recommendation systemAnalysis of predictors influencing life insurance sales (Kyobo Life Insurance, Oct 2022-Feb 2023)- Performed causal inference and prediction modeling for 14 product categories- Analyzed predictors/factors that affect the sales of each product and derived insights for annual sales forecasting and optimal product portfolio predictionAlternative credit scoring for Buy Now, Pay Later (BNPL) services (D-Testbed, Oct-Dec 2022)- Developed an alternative credit scoring model tailored for BNPL services, utilizing information value statistics and advanced clustering techniques to categorize customers into 20 distinct personas based on personal credit, card consumption, and telecommunication data- Conducted comprehensive persona analysis to assess service demand, evaluate credit ratings, and enhance risk management strategiesGNN-based insurance fraud detection project support (KDK AI Center, Feb-Aug 2023)- Reviewed Python codes, detected code errors, and tested developed GNN modelsEconomic indicators dashboard development (DPLANEX, Aug-Sep 2022)- Leveraged AWS S3, Redshift, and Tableau

• Analyzed data from over 600,000 active sponsors and donation/payment data generated more than 7 million each year, performed product, channel, campaign, sponsor/customer, and ad-hoc analysis, and contributed to marketing and product strategies, decision-making, and problem-solving• Delivered monthly and quarterly reports on marketing performance with causal analysis on trends and results, monitored and evaluated marketing strategies execution, and provided insights based on findings• Supported for setting marketing goals and budgeting through performance prediction, retention and LTDV analysis, and campaign cost efficiency analysis• Developed Salesforce and Tableau dashboards that present key metrics for the marketing units to track progress against goals and objectives and performed data consistency checks• Conducted analysis on domestic fundraising market and organizations in the same industry by analyzing data collected from private sources, publicly disclosed data of the National Tax Service, and annual national tax statistics and carried out in-depth market research analyzing market trends and sponsor/customer preferences• Assisted with planning and coordinating marketing research projects, which includes selecting target audience, reviewing and editing survey questionnaires, and collecting and analyzing data information to make informed marketing decisions• Performed regular maintenance of CRM database to improve data integrity and quality and of MI (Marketing Intelligence) document management system to ensure easy access to marketing-related documents

• Conducted grant and award opportunity searches, developed and maintained a list of relevant grant opportunities, and helped write proposals and supply supporting documents• Updated and fixed errors in Tableau dashboards and data sources for monitoring organizational performance and learning• Managed Insightly CRM and database and designed and developed CRM strategies and fundraising pipelines and stages• Helped research social media, hate speech and conflicts in countries and regions affected by hate speech (e.g. South Africa, Cameroon, South Sudan) and create hate speech lexicons to assist local peacebuilders, communities, and government and tech companies with monitoring and reporting hate speech and preventing violent conflict• Conducted research on best practices of countering hate speech online for workshops to train local peacebuilders and wrote one-pagers on strategies and approaches to combat hate speech• Assisted with monitoring and evaluation (M&E) work which included creating survey questionnaires to collect data from local peacebuilding workshops and developing M&E and data analysis strategies and indicators for local seed fund projects• Supported with processing contract requisitions and invoices for international programs• Conducted data labeling to train social media hate speech monitoring AI model using Crimson Hexagon

• Identified, assessed, and outreached to local peacebuilding movements and organizations in the US, updated data and information on the operated information sharing platform, and mapped local organizations and locally-led initiatives in the US• Tracked and monitored Peace Direct’s and Prevention and Protection Working Group’s conflict and atrocity prevention and local peacebuilding advocacy activities and efforts in the US and updated fact sheets and database outlining the success stories• Conducted research and interviews with local peacebuilders on key conflict and peacebuilding issues related to Africa, North Korea, and Youth, Peace and Security and the meaning and impact on local peacebuilding and civil society to run blog updates• Updated and managed email marketing database organized and categorized by different types

• Supported with internal monitoring activities that include data cleansing and aggregation and database maintenance using Excel and NVivo• Assisted with evaluation activities and special projects, including data analysis and visualization in Excel, research, report-writing, and developing learning document on the programs in Cyprus, South Africa, Northern Ireland, and the Middle East and the programmatic challenges, best practices, and future strategies

• Researched and analyzed a variety of political and military issues and policies pertaining to Russian-Chinese-US nuclear and WMD security cooperation, Cooperative Threat Reduction programs, United Nations resolutions and initiatives, North Korea’s nuclear and missile program, chemical weapons attack in Syria, US policies and responses on the Middle East, and Japan’s defense White Paper• Conducted primary source analysis, summarized the key points of articles and reports, and created cover memorandums or papers to develop agendas and support the Center’s various projects, through constant communication with the Director

• Conducted research, attended UN meetings, and wrote summary reports on issues pertaining to UN’s peace and security architecture, peacebuilding, conflict prevention and sustaining peace, West Africa and the Sahel, atrocity crimes and R2P, Children and Armed Conflict, Resolution 2250 on Youth, Peace and Security, UNDP-DPA Joint Program, World Bank Group’s Fragility, Conflict and Violence (FCV) and Israeli-Palestinian issues• Supported team officers with drafting and editing reports covering the contents and outcomes of the meetings to assist the Permanent Representative with his works as the Chair of the UN Peacebuilding Commission (2017)• Assisted with the planning and coordination of meetings and special events; and performed event-related administration and reporting including compiling mailing and outreach lists, tracking and managing event registration and guest lists, monitoring internal status, and conducting on-site execution and meeting updates• Provided general administrative assistance including booking travel arrangements and correspondence

• Created and edited the weekly e-newsletter, maintained and updated the website through an online content management system, and helped prepare press releases and other promotional materials to provide up-to-date news and information to raise public awareness of and support for the United Nations• Updated and maintained UNA-NCA membership database and listserv of over 1000 members and collected data through an online software to analyze and create communication reports on a wide range of email marketing metrics such as open rates and click through rates• Helped plan and organize events, meetings and fundraisers, including selecting items for the agenda, and assisted with event publicity and outreach and developing membership recruitment and retention strategies• Drafted project proposals, assisted with researching possible grant opportunities and other fundraising-related duties, and performed occasional research and administrative assignments

• Monitored news outlets and compiled and briefed daily press clips, and researched and tracked US policy, legislation and issues on trade, information and communications technology, labor, agriculture, finance, energy, and US-Korea economic relations to assist and advise attachés• Collected data from various sources, maintained and updated data on spreadsheets, and drafted trend reports that analyzed US industry, trade and financial market• Attended seminars, hearings and other special events and provided substantive reports on the contents of the events

• Researched and kept up with the latest information on refugee and humanitarian issues; and participated in the planning of campaign project work• Secured donations through effective gift solicitations in public for fundraising campaign by collaborating with diverse team members; and informed citizens of refugee issues and the work of the UNHCR to draw attention to and further advance support for refugees• Achieved creative sponsorship opportunities by following up with donors and sponsors making monthly donations to the UNHCR for refugees through deed of covenant, and helped build strong partnerships between the UNHCR and donors

• Conducted special operations such as reconnaissance, ambush and interdiction operations in the Demilitarized Zone (DMZ) bordering South Korea and North Korea and closely monitored North Korea’s military movement on behalf of the United Nations Command (UNC)• Carried out security and guard operations to protect soldiers and civilians entering and exiting the DMZ area for the execution of various works such as UN Command Military Armistice Commission (UNCMAC) monitoring of the Korean Armistice Agreement and investigation, agricultural and ecological surveys, and mine detection and clearance in the DMZ• Conducted research on military areas, operations and issues in the DMZ, collected and analyzed data, developed and maintained databases and documents, handled sensitive and confidential information with discretion, and responded to incoming communications and internal requests for information on a timely basis• Drafted military operation orders, assisted in development of detailed reports on military operations, planned weekly training schedules for company, and helped organize and manage tactical trainings and control exercises

• Instructed groups of twelve students for two hours, three times a week on English reading, listening, speaking and writing• Communicated with students to identify their linguistic levels and interests, and took different approaches to meet each student’s needs, stimulating students in their learning