Erin O'Hoski Email & Phone Number

Working with City Council and an incredible administrative team to deliver the services, programs, and projects that matter to our community.Responsible for corporate strategy, leadership and functional oversight of the City's public facing service teams. Immediate priorities are people + service + alignment + momentum, building on a foundation of trust with employees, Members of Council and community.

Ontario, Canada

Boulevard Strategy Group - we are your total municipal alignment experts specializing in strategy, leadership and communication for local governments and associations that want to elevate their mission, build excitement and put their organization on the map.www.boulevardstrategy.comWe specialize in:-Facilitation and consensus building with teams and Councils-Strategy development, including strategic plans, communication strategy and customer service-Organizational alignment… Show more Boulevard Strategy Group - we are your total municipal alignment experts specializing in strategy, leadership and communication for local governments and associations that want to elevate their mission, build excitement and put their organization on the map.www.boulevardstrategy.comWe specialize in:-Facilitation and consensus building with teams and Councils-Strategy development, including strategic plans, communication strategy and customer service-Organizational alignment and integration including enterprise and divisional reviews-Developing and refining value propositions-Team building and change management-Narrative development, communications and branding-Community engagement-Intergovernmental Relations and Advocacy-Project managementOur recent clients include the Municipality of Strathroy-Caradoc, Town of Milton, Town of Tillsonburg, Middlesex County, Municipality of Arran-Elderslie, Niagara Region, Township of West Lincoln, Town of Grimsby, City of Brantford, Strathcona County, Norfolk County, City of Thorold, the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO), Provincial and Territorial Officials Committee on Local Government (Muniscope) and the Ontario Municipal Administrators Association (OMAA). Show less

Brampton Ontario

As part of the corporate leadership team, collaborated with all departments to build a positive narrative for Brampton, managing a $4.4 million budget and leading an incredible team of 25 creative communications professionals to achieve outstanding results. -Collaborated with the CAO to pivot Council's strategic plan toward meaningful results with high community impact. This strategy received unanimous consent from City Council and formed the basis for a fresh City of Brampton narrative… Show more As part of the corporate leadership team, collaborated with all departments to build a positive narrative for Brampton, managing a $4.4 million budget and leading an incredible team of 25 creative communications professionals to achieve outstanding results. -Collaborated with the CAO to pivot Council's strategic plan toward meaningful results with high community impact. This strategy received unanimous consent from City Council and formed the basis for a fresh City of Brampton narrative that has been featured in local media and on CBC’s Metro Morning, the Globe and Mail, CBC, the Toronto Star, and many others.-Helped recruit internationally recognized talent to develop a new blueprint for urban planning in Brampton. Led the development and execution of an innovative campaign that collected direct input from 17,000+ residents. -Led the development of a public relations dashboard to increase profile for the organization and demonstrate high return on investment by linking results to client business objectives.-Built a new creative services team that transformed the organization’s marketing products with strong, consistent branding to reinforce the City's image as a young, growing and diverse urban centre.-Worked collaboratively to launch a new Corporate DNA built on ideas from across the organization. Built strategies, tools and products that drove employee engagement and attracted top talent.-Acted as a key media contact and primary spokesperson, proactively pushing strategic messages for the organization and leading crisis communications planning.-Oversaw content creation across all City communications channels, empowering the team to develop visual and editorial content that reflected corporate objectives and pushed the boundaries for public sector communications.-Consistently led the team to build innovative campaigns that received regional and national recognition. Show less

Niagara, Ontario

Primary advisor for the CAO and executive team for strategic planning, corporate initiatives and stakeholder engagement. Implemented structural and cultural changes that moved a 3,000-employee organization to a collaborative, customer-focused model.-Worked with the Regional Chair and CAO to facilitate an accelerated process that led Regional Council to approve focused and clearly defined priorities within a 60 day timeframe. -Acting on behalf of the CAO, oversaw and monitored status of… Show more Primary advisor for the CAO and executive team for strategic planning, corporate initiatives and stakeholder engagement. Implemented structural and cultural changes that moved a 3,000-employee organization to a collaborative, customer-focused model.-Worked with the Regional Chair and CAO to facilitate an accelerated process that led Regional Council to approve focused and clearly defined priorities within a 60 day timeframe. -Acting on behalf of the CAO, oversaw and monitored status of priority corporate projects such as the Region's Transportation Master Plan, integrated customer service strategy, mitigation of social assistance caseloads and alternative service delivery reviews-Served as project manager for inter-municipal transit in Niagara, building strong relationships and trust with all local area CAOs and Mayors and leading an interdisciplinary project team to develop a comprehensive strategy that engaged partners and connected municipal and provincial transportation planning. This initiative was fundamental to securing GO rail service in Niagara. Show less

St. Catharines, On

Reporting to the Chief Administrative Officer, responsible for project management and corporate integration across priority initiatives.-Led an interdepartmental team to develop $1.5 million annually in incentives for brownfield development and residential/commercial intensification, achieving widespread community support and Council approval.-Managed procurement and design for major civic infrastructure projects: the St. Catharines Kiwanis Aquatic Centre, valued at $20 million; and the… Show more Reporting to the Chief Administrative Officer, responsible for project management and corporate integration across priority initiatives.-Led an interdepartmental team to develop $1.5 million annually in incentives for brownfield development and residential/commercial intensification, achieving widespread community support and Council approval.-Managed procurement and design for major civic infrastructure projects: the St. Catharines Kiwanis Aquatic Centre, valued at $20 million; and the St. Catharines Performing Arts Centre, valued at $54 million, leveraging inter-disciplinary project teams to achieve creative solutions on fixed budgets.-Authored “Tending Our Garden City,” the city’s 50-year sustainability strategy, working with civic committees, staff teams, external agencies and community stakeholders.-Managed an interdepartmental project team that built the foundation for a new customer service division at city hall.-Co-led the launch of the organization’s mission, vision and principles to directors and managers. Show less

Worked as part of a small team that led the municipal infrastructure deficit campaign, a strategy that leveraged advocacy communications to drive a new deal for cities including the transfer of $2 billion annually in gas tax revenues to the municipal sector.-Developed relationships as the prime liaison with provincial and territorial associations, including the Association of Municipalities (AMO), and provided national level policy support.-Provided strategic advice to the President… Show more Worked as part of a small team that led the municipal infrastructure deficit campaign, a strategy that leveraged advocacy communications to drive a new deal for cities including the transfer of $2 billion annually in gas tax revenues to the municipal sector.-Developed relationships as the prime liaison with provincial and territorial associations, including the Association of Municipalities (AMO), and provided national level policy support.-Provided strategic advice to the President, senior management, policy standing committees, executive committee, and the National Board of Directors in the development of corporate policies, submissions and pre-budget consultations.-Lead on strategic issues including community safety and municipal engagement with Indigenous communities. Show less

Ottawa, Canada Area

Assisted in the management of cross-departmental teams to deliver new community infrastructure through public private partnerships and prepared reports and presentations for City Council and senior management, evaluating outcomes and recommending opportunities for innovation and continuous improvement.

Master Of Public Administration (Mpa)

Bachelor Of Arts (Ba), History And Political Science