Eoin Keane Email & Phone Number

Cork City

Cork, Munster, Ireland

County Cork, Ireland

This role is responsible for assisting with client issues pro actively, efficiently and to thesatisfaction of the client. General tasks include: - Servicing of client inquiries, escalation of client issues, assisting with conducting annual client reviews from a service delivery perspective,- The monitoring and administration of client service issues including SLAs, governing document guidelines and/or indenture guidelines, processing activities, overdrafts and… Show more This role is responsible for assisting with client issues pro actively, efficiently and to thesatisfaction of the client. General tasks include: - Servicing of client inquiries, escalation of client issues, assisting with conducting annual client reviews from a service delivery perspective,- The monitoring and administration of client service issues including SLAs, governing document guidelines and/or indenture guidelines, processing activities, overdrafts and cash balance monitoring.- Preparing reporting and other activities including specialized client reporting, IPD/Waterfalls, Invoice billing generation and management.- Interfacing with Compliance, Audit, Risk and Legal, as well as to manage and respond to audit requests.- Working in close communication and collaboration with Business Managers, Client Administration, Client and Business Development, TMG as well as Business and Product Management to ensure the delivery of service excellence to our clients. Show less

Dublin

BNY Mellon are the world's leading corporate trust provider servicing $12 trillion in outstanding debt from 61 locations in 20 countries around the globe. As a corporate Trust associate I am tasked with the active administration of several trusts ensuring all aspects of the governing docs are adhered to, daily and monthly deliverables are completed in a timely and professional manner and client satisfaction levels are kept and maintained at the highest possible level. • Deal with Structured… Show more BNY Mellon are the world's leading corporate trust provider servicing $12 trillion in outstanding debt from 61 locations in 20 countries around the globe. As a corporate Trust associate I am tasked with the active administration of several trusts ensuring all aspects of the governing docs are adhered to, daily and monthly deliverables are completed in a timely and professional manner and client satisfaction levels are kept and maintained at the highest possible level. • Deal with Structured Finance servicing of SPV’s - CDO’s, CLO’s, Funds related products.• Gained experience working in Relationship Management and Client and Business Development as Trustee, Calculation Agent, Paying Agent, Custodian, and Collateral Administrator.• On a daily basis, functions include but are not limited to: Portfolio administration, funds transfers, trade clearance, cash disbursements, overdraft prevention, investor services, cash reconciliations, cash projections, asset vaulting, FX transactions, MMF investments, SWAPs, Risk and compliance procedures.• Other tasks include preparation of monthly, quarterly and annual reports. Assisting in calculation and performing waterfall payments to Investors/Note holders.• Daily communication includes liaising with external parties such as clients, investment managers, auditors, clearing banks, arrangers, ratings agencies, investors and trade counterparties.• Communication with internal support areas: Sales/Relationship Management, Financial Management, Securities Clearing, Custody, Legal counsel, Analytics and others.• Working on multiple platforms such as: Microsoft suite of systems (Excel, Outlook, Word etc), WSO, IMMS/GSP (cash & assets account monitoring system), Montran/SWIFT messaging system, Euclid, Creation Online, Inform (payments system), Bloomberg, Citrix Ensis, Summit. • Training of multiple new T.A. staff in a full range of duties and systems, as a senior member of T.A. staff working on full knowledge transfer to new staff. Show less

University Of Limerick, Ireland

Completed Masters in Project Management in September 2012 with 2.1 Honours

Ballsbridge, Co. Dublin, Ireland.