Esther Oladejo Email & Phone Number
Who is Esther Oladejo? Overview
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Esther Oladejo is listed as Trade Reconciliation Specialist at Stanbic Bank, a with 7243 employees, based in Lagos, Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Esther Oladejo.
Esther Oladejo previously worked as Customer Care Team Lead at Stanbic Bank and Consultant, Customer Complaints Management at Stanbic Bank. Esther Oladejo holds Advanced Diploma In Human Capital, Human Resources Management/Personnel Administration, General from Institute Of Strategic Human Capital.
Email format at Stanbic Bank
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About Esther Oladejo
Customer Support Team Lead with over 5 years of professional experience responding to all types of customer inquiries. Eager to join a forward moving, customer obsessed and innovative organization to grow customer loyalty and maintain the highest level of customer service. In previous role, developed workforce management strategies within the team to ensure an improved query resolution turnaround and people efficiency. Received two beyond excellence awards for Leadership, Service and Risk Management.
Esther Oladejo's current company
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Esther Oladejo work experience
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Customer Care Team Lead
● Responsible for leading, coordinating and managing the team responsible for providing end to end support for all digital channels related queries in personal and business banking such as mobile banking, internet banking and debit cards query support. ● Coordinates customer service representatives’ daily activities. provides on the spot guidance and support in ensuring all digital channels, facilities, investment, and general banking queries received via email, telephone or social media platform are dealt promptly and resolved● Manages and leads a team of over fifty customer service representatives on voice, email, and social media channels.● Management of the performance of assigned agents and staff of customer care unit, via coaching, mentoring, performance reviews and appraisals.● Engaging banks and other financial institutions on Fraud related complaints/Feedbacks
Consultant, Customer Complaints Management
● Provided world class customer service when handling incoming and outgoing customers’ calls.● Identify customers' need for additional Rogers's products and services.● Displayed courtesy and Strong interpersonal skills while interacting with all customer interactions.
Colleagues at Stanbic Bank
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Brian Chummie
Colleague at Stanbic BankCity Of Johannesburg, Gauteng, South Africa
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Albino Cuamba
Colleague at Stanbic BankMaputo, Cidade De Maputo, Mozambique
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Isaac Makgato
Colleague at Stanbic BankSouth Africa
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Kholofelo Maphanga
Colleague at Stanbic BankPretoria, Gauteng, South Africa
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Rene De Jaap
Colleague at Stanbic BankCity Of Johannesburg, Gauteng, South Africa
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Mpho Thobane
Colleague at Stanbic BankSouth Africa
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Errol Stewart
Colleague at Stanbic BankDurban, Kwazulu-Natal, South Africa
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Moodley Y
Colleague at Stanbic BankCity Of Johannesburg, Gauteng, South Africa
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Elza Smit
Colleague at Stanbic BankCity Of Johannesburg, Gauteng, South Africa
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Maano Khorommbi
Colleague at Stanbic BankCity Of Johannesburg, Gauteng, South Africa
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Esther Oladejo education
Advanced Diploma In Human Capital, Human Resources Management/Personnel Administration, General
Advanced Diploma In Human Capital, Human Resources Management/Personnel Administration, General
Masters Of Diplomacy And Strategic Studies, International Relations And Affairs, M.Phil
Ba Linguistics And African Language, Linguistics And African Language, First Class
Frequently asked questions about Esther Oladejo
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What company does Esther Oladejo work for?
Esther Oladejo works for Stanbic Bank.
What is Esther Oladejo's role at Stanbic Bank?
Esther Oladejo is listed as Trade Reconciliation Specialist at Stanbic Bank.
Where is Esther Oladejo based?
Esther Oladejo is based in Lagos, Lagos State, Nigeria while working with Stanbic Bank.
What companies has Esther Oladejo worked for?
Esther Oladejo has worked for Stanbic Bank.
Who are Esther Oladejo's colleagues at Stanbic Bank?
Esther Oladejo's colleagues at Stanbic Bank include Brian Chummie, Albino Cuamba, Isaac Makgato, Kholofelo Maphanga, and Rene De Jaap.
How can I contact Esther Oladejo?
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What schools did Esther Oladejo attend?
Esther Oladejo holds Advanced Diploma In Human Capital, Human Resources Management/Personnel Administration, General from Institute Of Strategic Human Capital.
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