Ertuğrul Onur Atik Email & Phone Number

Türkiye

Türkiye

İstanbul, Türkiye

As an IT assist Specialist, I assist operations throughout the United States. I have successfully fixed more than 1,200 technical problems for more than 1,000 remote users, guaranteeing efficient IT operations. Managing user accounts using Google Admin and Microsoft Admin, working with outside vendors, and optimizing internal IT procedures are all part of my responsibilities. In addition, I offer thorough assistance for both hardphone and softphone systems and manage network problems.Tools & Technologies:• System Administration: Active Directory, Microsoft Admin, Google Admin, AWS• Cloud & Email Management: Azure, Exchange, SharePoint, Entra, OneDrive Management• Security: Cisco Duo, OKTA, LastPass, Proofpoint, Forticlient• Ticketing & Collaboration: Servicedesk, Jira• Other: Remote Desktop, Windows Servers, Microsoft Windows, Hardphone/Softphone SupportSkills:• Technical Support• Remote Troubleshooting (including network issues)• Active Directory• IT Hardware Support• Hardphone/Softphone Support• OneDrive Management• Customer Service

Istanbul, Turkey

I supported point-of-sale (POS) software for some of Turkey's biggest supermarkets in this position. I successfully addressed more than 1,000 tickets, resolving a variety of issues including maximizing cash register throughput and diagnosing functional difficulties. Data integrity was the primary objective of my duties, which included making sure that data was correctly input and transferred from the point of sale to the database.Key tasks included:Identifying inaccurate data entries in the cash register systems to preserve database integrity was one of the major responsibilities.Ensuring precise data transfer from the starting point to the end location.Assisting with the smooth operation of sales programs and fixing any problems that may have occurred with such apps.Tools & Technologies:SQL, MySQL, PGAdmin, PostgreSQLPOS software developmentLinux, Microsoft ServerSkills:Technical SupportData ManagementSoftware TroubleshootingDatabase Integrity Assurance

Istanbul, Turkey

İstanbul, Türkiye

I supported point-of-sale (POS) software for some of Turkey's biggest supermarkets in this position. I successfully addressed more than 1,000 tickets, resolving a variety of issues including maximizing cash register throughput and diagnosing functional difficulties. Data integrity was the primary objective of my duties, which included making sure that data was correctly input and transferred from the point of sale to the database.Key tasks included:Identifying inaccurate data entries in the cash register systems to preserve database integrity was one of the major responsibilities.Ensuring precise data transfer from the starting point to the end location.Assisting with the smooth operation of sales programs and fixing any problems that may have occurred with such apps.Tools & Technologies:SQL, MySQL, PGAdmin, PostgreSQLPOS software developmentLinux, Microsoft ServerSkills:Technical SupportData ManagementSoftware TroubleshootingDatabase Integrity Assurance

Istanbul, Turkey

As a Team Leader, I coordinated several tracking and organizing efforts and effectively led a range of people. Analyzing financing sources and developing strategic roadmaps based on thorough data evaluations were among my duties. The team was able to maximize fundraising efforts and distribute resources efficiently thanks to this analysis.Key aspects of my role involved:Team Leadership: Directing and coaching colleagues to improve teamwork and output while guaranteeing that project objectives were successfully fulfilled.Tracking and Reporting: Monitoring project progress and performance indicators through the use of monitoring tools will enable prompt decision-making and modifications.Funding Analysis: Analyzing patterns and sources of money to produce insights that might be put to use in developing financial plans for upcoming projects.Cooperation and Collaboration: Focusing on the value of open communication and teamwork, as well as creating a cooperative atmosphere that promoted knowledge exchange and group problem-solving.

Istanbul, Turkey

Fundraising as Senior for UNICEF Turkish National Committee.

İstanbul, Türkiye

Fundraising for UNICEF Turkish National Committee.

Istanbul, Turkey

Transcribing the heard to writing for Tiktok's AI.

Istanbul, Turkey

Teaching children Arduino and Lego based robotic programming.

Istanbul, Turkey

Bachelor'S Degree, German Studies

Erasmus Student (Center for European Union Education and Youth Programmes)

German Language And Literature

Computer Science