Eduardo O. Pimenta Email & Phone Number

Antrim

As part of the Global Aftermarket Operations and New Products Development team, I am responsible for meeting dynamic project deliverables through accelerated project management, within VMS (Vehicle Management Systems) portfolios. I work closely with the wider Operations, Product Management, Marketing & Business Development, Sales, Engineering, Production, Distribution Centre Logistics and Customer Service teams, to realize their deliverables and support evolving global market share & revenue targets.This role requires me to own all necessary project management activities from pre-award throughout customer launch and subsequent change management. Regular customer interaction, flexibility and a creative approach towards problem-solving are the keys to success and continued growth.General Responsibilities:Drive product development and launch programs within the VMS portfolioEnable speed to market approach for tailored VMS product supplyOTP oversight at manufacturing and DCs for VMS portfoliosSupport, develop and enable AFMs rework strategy for VMS productsOverall responsibility for leading and driving cross-functional teamsCreate and deliver project plans and revise as appropriate to meet the frequently changing needs and requirements of the Aftermarket marketplace/customersServe as operational project point of contact for VMS new businessCo-ordinate Aftermarket bill of material development and production readiness activitiesAftermarket configuration, specific to Hub re-pack & distribution, e.g., Distribution Centre Process Flow/Work Instruction/ISO 9000 alignmentResponsibility for the profitability of VMS product introductionsSupport the management of product recovery opportunitiesRealize cost reduction opportunitiesSupport product life cycle change activities and operational efforts for VMS productsSupport immediate/ad-hoc sales opportunities through creative approaches

Lisbon, Portugal

Responsible for all Engineering and Quality topics of new projects and systems for the production of vehicles and auto parts. Leads a department for the development and management of process strategy and production quality. Establishes and tracks improvement metrics and conducts continuous initiatives of operational excellence, focused on value, and results-oriented. Ensures process optimization embedded in the governance structure of project management. Supervises the planning, execution and monitoring of audits based on VDA and IATF standards.Selected Skills:R&D and Quality of the complete vehicleProduction qualityNew projects quality and introductionContinuous improvementCosts optimizationFailures investigation and avoidanceTechnical supportCustomer care managementPrototypes assembling, testing and validationProduct safety and reliability (systems robustness)Warranty management and suppliers charge-back

Belo Horizonte Area, Brazil

Directed Quality operations in 2 plants in Latin America with 6 direct reports and $5M budget. Managed Technical Service and Product Managers involving warranty, dealer technical support, product localization, and failure investigations, ensuring high-quality standards with robust productivity. Developed and implemented strategies to exceed internal and external customer satisfaction and product value. Serviced LATAM customers to improve customer service for both captive and non-captive engine market, allowing increased effectiveness and efficiency in diagnosis and resolution of quality issues, enhanced customer relationships through focused and rapid continuous improvement with a better customer and dealer support. Reported directly to President.Selected Skills:* Parts Quarantine & Field Failure Recovery* Multi-site Operations Management & Optimization* Budgeting & Cost Control* Quality Assurance & Productivity Improvement.* Strategic Planning & Execution* Customer Satisfaction & Retention

Brazil

Managed Product Quality including field quality, assembly process, purchased parts, certification processes, and metrology. Monitored all production checkpoints. Implemented and coordinated Fault Elimination teams applying Six Sigma and FTA methodologies. Championed Motorsports Division and positioned brand image. Managed sale of steel parts for competition intended to be scrapped after quality service audits generating US$580 per set in direct profit. Served as a member of VW Product Safety Committee with expertise in vehicle accident analysis, decision, and coordination of field campaigns (recall) and audits in assembly lines. Eliminated failure repetition via direct participation in new product development.Selected Skills:* Failure Process Implementation* Customer Satisfaction & Retention* Cost Control & Reduction* Staff Management & Development* Full Lifecycle Project Management* International Branding * Workflow & Product Reliability Improvement

Brazil

Conception, design and development of motorsport prototypes intended solely for racing purposes, winning five championships in super-stock categories. Critical analysis of public transportation projects, and administration, traffic control and electronic fleet monitoring using GPS.Selected skills: • Implantation of operating systems for automotive maintenance, reducing the return of services executed by 100% in 3 months.

São Caetano Do Sul

Development of complete projects from the conception to suppliers’ development including costs and production problems reduction. Evaluation of prototypes and field tests in proving grounds. Increase of department’s productivity, creating computerized systems for timing plans tracking and reports on the prototypes’ assembly.Selected skills:Coordination of Quality’s Continuous Improvement Programs with the elimination of obsolete documents, reducing costs and increasing the efficiency of the department.

Lato Sensu Post-Graduate, Business Management, 95

Diploma, Mechanical Engineering

Activities and Societies: Athlete's Academy

Technician, Data Processing