Innovative, customer-focused, and motivational executive with 30+ years of progressive leadership experience directing passenger car and extra-heavy vehicle product development, manufacturing, and after-sales operations within industry-leading automotive organizations. Educated as Mechanical Engineer with experience as racing prototypes driver and constructor with a true passion for cars and engines. Resourceful problem solver and excellence seeker with an innate ability to identify cost reduction, customer satisfaction, and product improvement opportunities directing high-performance teams, mentoring/coaching staff, and driving customer care optimization. Certified by the United States National Institute for Automotive Service Excellence (ASE) in suspension, brakes, and engine systems of vehicles. Career Highlights Drove robust design, proactive mindset, and prevention instead of reaction by enforcing product safety. Slashed customer vehicle buy-back 75% in 3 months and reduced cost of warranty by negotiating with suppliers to improve quality. Project manager of engines’ remanufacturing process, to reduce warranty costs and create a new business in after-sales. Creator and manager of Failure Management Process, including data bank and prognosis based on warranty statistical analysis, to reduce costs and prevent faults in new projects. Mentor of several product changes, aiming at customer satisfaction, localization, and costs optimization. Specialities/Skills & Expertise: Leadership & Team Building • Automotive Engineering & Quality • Vehicle Development & Evaluation • Cost Reduction & Control • Lean Manufacturing Operations • Sustainable Product Improvement • Innovation • Field Failure Analysis & Elimination • Prototype Design & Development • Startup & Growth Situations • Full Lifecycle Project Management • Resource Planning & Forecasting
Listed skills include Quality Management, Fault Tree Analysis, Cost Reduction, Automotive, and 39 others.