Emma Orton Email and Phone Number
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Experienced PMI-PMP certified organizational Operational and Project Director with over 25 years experience in operations, project, program, and portfolio management. Proven leadership record impacting client satisfaction, organizational alignment, and best practices. Passion for improving collaboration, communication, and processes to build strong teams and make a positive impact.Specialties: Leadership, Collaboration, Motivation, Stakeholder Management, Team Development, Client Management, Hybrid Waterfall/Agile Skills, Risk and Issue Management
Kyriba
View- Website:
- kyriba.com
- Employees:
- 816
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Sr. Director Of Professional Services Strategy & OperationsKyriba Apr 2024 - PresentHartford, Connecticut, United StatesTogether, the Center of Excellence and PS Operations teams work to support our global professional services teams with operational efficiencies and implementation excellence. I have the privilege of leading this team of experts with the aim of continual innovation and process improvements to give our customers a premium implementation experience. This role encompasses:Strategic LeadershpOperations ManagementPMO LeadershipCenter of ExcellenceFinancial OperationsPerformance Tracking & ReportingFinancial PerformancePartner Subcontract Management.
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Director Of Professional Services Operations And Client Experience Strategic ProgramsKyriba Jan 2022 - Apr 2024Hartford, Connecticut, United StatesResponsible for Professional Services Operations including project onboarding, KPI reporting, financials (including Netsuite), data accuracy, subcontracts, PSA system (OpenAir), and moving the maturity of the team forward. Also responsible for scoping, managing, and executing process improvement roadmap items and a member of the Global Client Experience leadership team, ensuring that PS works effectively with all client-facing teams.
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Project Director, PmoKyriba Jan 2019 - Dec 2021Hartford, Connecticut AreaManaging PMO team of project managers and process improvements• Initiated, evaluated, and deployed the project management collaboration tool Project Place, which improved communications and the client experience for implementations• Established processes and procedures for project implementations and compiled into an online PMO Portal for central reference which improved governance• Identified and advised VPs of strategic projects to achieve efficiencies such as client learning portal, implementation team consulting training, statement of work rewording, earned value management, and month end processing• Transformed the professional services month end process and reduced cycle timeline by 50%• Identified and put in place a global optimization program which increased the accuracy and traceability of remaining work on implementation projects• Digital transformation leader for professional services Open Air and NetSuite implementation to drive billing efficiency, accuracy, and controls• Working collaboratively with finance to improve the capacity planning and forecasting process• Mentored, trained, and instilled enthusiasm for project management excellence to project owners across the global professional services team
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Senior Project ManagerKyriba Apr 2015 - Dec 2018Hartford, Connecticut Area• Constructed and rolled-out to professional services team a hybrid-agile project management process to professional services Americas to improve Kyriba software implementation projects• Owned and managed large scale multi-year implementations for clients including Metlife, Magna, Les Schwab, Gates, Newell and Beam Suntory
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Senior Project ManagerIt2 Treasury Solutions Jun 2010 - Mar 2015• Successfully implemented IT2 Treasury software for large corporations including Transocean, Dow Corning, Viacom, UPS, Molson Coors, and AB InBev• Devised and implemented project management processes across regions including change controls, commercial documents, forecasting, issue management, and portfolio reporting• Mentored consultants on best practices -
It Manager - It SolutionsCapita Insurance Services Feb 1998 - Nov 2005• Managed team of developers and quality assurance analysts• Successfully implemented intranet and 5 websites with shared content management• Presented system proposals to senior management and board• Reviewed and selected third party software with business owners • Developed infrastructure proposals with the service delivery team -
Application Development ManagerCapita 1998 - 2005
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Systems AnalystGeneral Guarantee Corporation 1995 - 1998
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Analyst ProgrammerDatasure Ltd 1991 - 1995
Emma Orton Skills
Emma Orton Education Details
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4.0 -
Naugatuck Valley Community CollegeBusiness Management -
Stockport College Of Further EducationCertificate In Management Studies
Frequently Asked Questions about Emma Orton
What company does Emma Orton work for?
Emma Orton works for Kyriba
What is Emma Orton's role at the current company?
Emma Orton's current role is Sr. Director of Professional Services Strategy & Operations | Kyriba | PMP.
What is Emma Orton's email address?
Emma Orton's email address is em****@****o.co.uk
What is Emma Orton's direct phone number?
Emma Orton's direct phone number is +121278*****
What schools did Emma Orton attend?
Emma Orton attended Devry University, Naugatuck Valley Community College, Stockport College Of Further Education.
What are some of Emma Orton's interests?
Emma Orton has interest in Children, Managing Pto Website And Swc Website.
What skills is Emma Orton known for?
Emma Orton has skills like Project Management, Outsourcing, Management, Project Planning, Business Analysis, Business Process Improvement, Software Development, Risk Management, Project Delivery, Software Project Management, Team Management, Financial Services.
Who are Emma Orton's colleagues?
Emma Orton's colleagues are Subholeena Mukherjee, Craig Smith, M E, Sergey Chuduk, Marcin Niewiadomski, Fahmi Krid, Pmp®, Karim Hamdaoui.
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Emma Orton
Boston, Ma
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