Eric Osborne Email & Phone Number
@nethealth.com
2 phones found area 724
LinkedIn matched
Who is Eric Osborne? Overview
A concise factual answer block for searchers comparing this professional profile.
Eric Osborne is listed as Interface Engineer I at Net Health, a company with 479 employees, based in Wexford, Pennsylvania, United States. AeroLeads shows a work email signal at nethealth.com, phone signal with area code 724, and a matched LinkedIn profile for Eric Osborne.
Eric Osborne previously worked as Technical Support Analyst at Net Health and Customer Support Senior Specialist at Pulse Systems, Inc.. Eric Osborne holds Associate Of Arts And Sciences (A.A.S.), Small Systems Specialist, A from Butler County Community College.
Email format at Net Health
This section adds company-level context without repeating Eric Osborne's masked contact details.
AeroLeads found 1 current-domain work email signal for Eric Osborne. Compare company email patterns before reaching out.
About Eric Osborne
Dedicated Veteran Customer Support Analyst with 25 years of experience in serving the needs of a wide spectrum of customers technically. Seeking a position assisting clients in a technical environment where I can utilize and grow my skills.• Customer services/support expert • 19+ years Pick Basic Support (D3, R83, AP Native)• 19+ years anesthesia billing support• Windows experience (Win95-Win8)• Windows Server (2003-2012)• Unix (SCO and AIX)• Familiarity with multiple call tracking systems• Limited exposure to Visual Basic, XML, SQL, Python, and Business Objects• Works well with other team members
Listed skills include Business Analysis, Healthcare Information Technology, Customer Service, Software Implementation, and 25 others.
Eric Osborne's current company
Company context helps verify the profile and gives searchers a useful next step.
Eric Osborne work experience
A career timeline built from the work history available for this profile.
Technical Support Analyst
Customer Support Senior Specialist
- Responsible for all technical solutions concerning Northern Health software. Designed programs to correct database issues. Corrected corruption to data and database structure. Restored databases on servers after server.
- Coordinator on all server and software migrations for clients. Created spec sheets for client to sign-off on. Coordinated with 3rd party on new servers setup. Implemented software on new server. Migrated all data from.
- Managed calls and resolutions using Salesforce. Documented all calls as they were received. Responsible to follow-up on all older calls. Used Salesforce as knowledge database.
- Project manager on all client and server upgrades and updates. Coordinated date and time to reduce downtime for clients. Installed upgrades on server and client pcs. Instructed end-user on how to install updates on.
- Frontline diagnostic and resolution support on all client issues to determine best resolution.
- Managed customers’ expectations and experienced a high level of customer satisfaction. Explained what the issues were and what I would do to correct the issue. Corrected all issues expertly and swiftly. Followed-up.
Software Support Specialist
- Provided remote IT support to all clients and worked with 3rd party vendors on client problems until they were resolved.
- Managed calls and resolutions using Netsuites CRM system.
- Systematically installed software updates quarterly on 60+ client servers and 200+ PCs.
- Trained end-users in use of our Northern Health Anesthesia Software. Designed training for End of Month reporting. Instructed clients yearly at Users conference on End of month reporting and diagnostics.
- Established resolution protocols and created diagnostic tools in D3 Basic to identify and correct issues with data.
- Assisted clients with report writing through AQL D3 language.
Jr. Programmer/Customer Support
- Installed software, modified hardware and resolved issues. Installation of Unix on servers. Upgraded drives and firmware.
- Provided remote support to clients via 3rd party software Remote desktop Gotomeeting Webex Adobe Connect
- Managed call flow and responded to technical support needs of customers through CRM system.
- Resolved software problems with D3 server and database errors (GFE).
- Identified and solved database issues using programs that I wrote.
- Created structured process to upgrade older version of software (A103/A102) to our latest version (A104). Coordinated date and time with clients. Performed the upgrade process over weekends to reduce downtime. Created.
Colleagues at Net Health
Other employees you can reach at nethealth.com. View company contacts for 479 employees →
Alisa Long
Colleague at Net Health
Knoxville, Tennessee, United States, United States
View →
DC
Denise Casey, Mt, Rn (Bsn)
Colleague at Net Health
St Simons Island, Georgia, United States, United States
View →
JM
Josh Moyer
Colleague at Net Health
Greater Pittsburgh Region, United States
View →
LC
Lara Crandall
Colleague at Net Health
Wilton, New Hampshire, United States, United States
View →
MM
Meredith Miller Winston
Colleague at Net Health
Raleigh, North Carolina, United States, United States
View →
MH
Michael Hery
Colleague at Net Health
Port St Lucie, Florida, United States, United States
View →
LB
Luke Burtch
Colleague at Net Health
Harrisburg, Pennsylvania, United States, United States
View →
JO
Jeff Oakes
Colleague at Net Health
United States, United States
View →
IR
Ireland Rankin
Colleague at Net Health
Dallas-Fort Worth Metroplex, United States
View →
TB
Tim Bhagwandin
Colleague at Net Health
Port St Lucie, Florida, United States, United States
View →
Eric Osborne education
Associate Of Arts And Sciences (A.A.S.), Small Systems Specialist, A
Associate’S Degree, Parks, Recreation And Leisure Studies, A
Firefighting Services
Frequently asked questions about Eric Osborne
Quick answers generated from the profile data available on this page.
What company does Eric Osborne work for?
Eric Osborne works for Net Health.
What is Eric Osborne's role at Net Health?
Eric Osborne is listed as Interface Engineer I at Net Health.
What is Eric Osborne's email address?
AeroLeads has found 1 work email signal at @nethealth.com for Eric Osborne at Net Health.
What is Eric Osborne's phone number?
AeroLeads has found 2 phone signal(s) with area code 724 for Eric Osborne at Net Health.
Where is Eric Osborne based?
Eric Osborne is based in Wexford, Pennsylvania, United States while working with Net Health.
What companies has Eric Osborne worked for?
Eric Osborne has worked for Net Health, Pulse Systems, Inc., Nightingale Informatix, and Northern Health Solutions/Vantagemed.
Who are Eric Osborne's colleagues at Net Health?
Eric Osborne's colleagues at Net Health include Alisa Long, Denise Casey, Mt, Rn (Bsn), Josh Moyer, Lara Crandall, and Meredith Miller Winston.
How can I contact Eric Osborne?
You can use AeroLeads to view verified contact signals for Eric Osborne at Net Health, including work email, phone, and LinkedIn data when available.
What schools did Eric Osborne attend?
Eric Osborne holds Associate Of Arts And Sciences (A.A.S.), Small Systems Specialist, A from Butler County Community College.
What skills is Eric Osborne known for?
Eric Osborne is listed with skills including Business Analysis, Healthcare Information Technology, Customer Service, Software Implementation, Software Documentation, Healthcare Information Technology, Saas, and Sharepoint.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialCheck these profiles if this is not the Eric Osborne you were looking for.
View similar profiles