Elisabeth Clarke Email & Phone Number

Littleton, Massachusetts, United States

United States

• A skilled & ethical mortgage loan officer making home financing enjoyable & educational. I accomplish this by staying current on industry regs, trends, and news--- but mostly, I attract & retain clients through the.
• Interview applicants, analyze financial data, advise on products, submit applications, advocate for approval, support loan through closing
• Anticipate underwriting needs for atypical loan scenarios and pro-actively request supporting documentation
• Ensure that loans meet secondary market/investor guidelines, state/federal regulations, and internal overlays
• Educate currently unqualified applicants on next steps to convert to future successful mortgagors
• Produce and present educational seminars to develop new business/retain clients ex. First Time Home Buying

57 Warren St, Boston MA 02119

• Screen, review, and process standard mortgage loan applications for the SUN Initiative
• Undertake all NMLS (Nationwide Mortgage Licensing System & Registry) quarterly reporting, and maintain licensing requirements for company and for all employees
• Administrate all NSP Grant reporting though DHCD (Dept. of Housing & Community Development)
• Control other grant usage and reporting, i.e. grants attained through Attorney General’s Office
• Handle creation and processing of all Division of Banks’ Mortgage Review Board Appeal packages
• Coordinate client “holdback” escrow reserve requests, construction loan processing and approvals

57 Warren Street, Roxbury MA 02119

• Ensured that all lender and seller requirements are met for Short Sale and REO transactions and that all paperwork is in order to close each loan
• Coordinated legal forms involving title, escrow and mortgage docs
• Scheduled closings, collected conditions, reviewed HUDs, and prepared borrowers for the process
• Worked with mortgage holders, contractors and inspectors to manage the funds held-back from the mortgage for home repairs

Boston MA

• Served as the first point of contact into Boston Community Capital and partners.
• Provided client intake for all incoming mortgage applicants
• Management of client meeting scheduling and coordination
• Responsible for data entry and record keeping, copying, binding, and mailing jobs
• Overseeing copiers, phone systems, and office products.
• I also generally answered to the call of “Help!”

Carlisle, MA

• Inaugurate, modify and coordinate new middle school special education program.
• Advocate for students with disabilities.
• Coach students in development of academic & social skills.
• Document student’s daily behavior, challenges and successes.
• Synthesize data to determine progress and viability of individualized program.

• Generated leads that evolved at a high success rate, and solidified numerous partnerships for marketing, sales and trade relationships.
• Assisted in the formation of H2, a young professionals segment that increased the ticket sales of younger audiences and amplified promotion of the organization to younger generations.
• Sustained current social media efforts and implemented deal-of-the-day website agreements.
• Polished and distributed pre and post event press materials, and produced and edited content for the organization’s press and critical acclaim web page.
• Established effective archival system for 25 years of marketing publications.

• Managed daily operations, scheduling and office organization temporarily for employee on leave.
• Increased patient pool by implementing online marketing through social media and networking.
• Recovered long-standing lost earnings through accounts receivable management and prevented the expense of unnecessary legal action.
• Verified and processed all dental insurance claims and billing in a timely fashion

• Reinforced math, English comprehension, and vocabulary skills with creative tools.
• Assisted in development of social skills through role-play and games.
• Taught a global, history and diversity-focused geography curriculum which students would otherwise not be exposed to until later in their education.
• Coached 3 under-achieving students in organizational behavior and saw quantifiable changes in grades and substantial improvement in personal organization after 1 month.

• Maintained donor database allowing team to identify potential for additional donations and to maintain this level of contribution in FY09 in spite of the difficult economic environment.
• Prepared weekly donor reports for finance department and internally to increase donor familiarity.
• Responded to correspondence from donors and individually resolved all questions and concerns.
• Produced Annual Fund appeal mailings for 90,000+ households consistently prior to deadline.
• Operated and promoted online-giving site in coordination with finance department to attain an increase in preferable online donations.

• Trained and directed staff of eight employees, as youngest location employee
• Managed daily accounting, scheduling and payroll to reduce manager’s duties
• Created and executed customer contracts and maintained record level of customer retention
• Developed and conducted customer training sessions to strengthen satisfaction and loyalty
• Constructed and provisioned new inventorying processes to increase efficiency
• Facilitated client migrations during 9-month Cingular to AT&T transition