As the QA Team Leader for the Product Client team at a leading global provider of data-driven personalization and customer engagement solutions for the Financial Services industry, I lead a team of two other QAs. I create and deploy end-to-end tests and write, execute, and resolve both manual and automated test cases using Cypress on JavaScript.● API tests on Postman● Mobile tests on Android Studio and Xcode● DB tests for advanced queries on Oracle, MySQL, PostgreSQL and MS-SQL Databases● Automation tests on Cypress● Backend tests on AWS/Linux● Document test cases, and results, and maintain detailed QA documentation● Collaborate effectively with cross-functional teams for problem-solving and issue resolution

As the sole QA Analyst at a small startup, I built the QA processes from scratch for a web-based application that integrates existing Oracle Forms and EBS systems as web services● Responsible for creating and maintaining test cases and test plans● API tests on Postman ● DB tests for advanced queries on Oracle, MySQL, PostgreSQL and MS-SQL Databases● Automation tests on Selenium with Python● Backend tests on AWS/Linux● Document test cases, and results, and maintain detailed QA documentation● Collaborate effectively with cross-functional teams for problem-solving and issue resolution

In this position, I championed efficiency and excellence in installing and maintaining the SolarWinds® Orion® Platform on complex and geographically dispersed IT environments in Doar Israel, Bank HaDoar, Ariel University, and El Al. I took ownership of monitoring all nodes in the Company i.e., Windows/Linux physical/VM servers and workstations, firewalls, routers, switches, AP, Windows services and websites via ICMP, SNMP, WMI, or SW agent. I also created user roles through Active Directory, discovered all nodes, created dashboard views, thresholds, custom alerts (by email/SMS), and custom widgets in SQL. I provided complete oversight of network, application, and storage resources with these tools – Network Performance Monitor (NPM), Network Configuration Manager (NCM), Virtualization Manager (VMAN), Web Performance Monitor (WPM), Server & Application Monitor (SAM), Storage Resource Monitor (SRM), and NetFlow Traffic Analyzer (NTA). - Recognized as a Subject Matter Expert in navigating complex features of SolarWinds Orion, integrating multiple tools seamlessly into the UI – eliminated using separate pieces of software to monitor network and system infrastructure;- Built dozens of network topology maps to increase resource utilization and reduce operational and maintenance costs.;- Successfully monitored, analyzed, and managed the complete IT stack – resulted in positive word-of-mouth recommendations and 100% client satisfaction.

- Contributed to the improvement of the platform website using JavaScript and CSS on a Docker container. - UI testing with Selenium WebDriver on Python

- Made the company website responsive using JavaScript, HTML, CSS, and Bootstrap, resulting in dramatic improvements in web visitors' online experience and engagement;- Added a chatbot using Chatfuel on the company’s Facebook Page and WhatsApp – boosted brand engagement and generated high-quality leads;- Assisted the company in extending its partnership with Babylon to become its sole representative in Brazil.

For 8 years, I was Babylon-Enterprise focal point at Petrobras, which at the time had 120k active users. Delivered 4th level support; prepared manuals and FAQs for Babylon-Enterprise usersTechnical Scope: - acquisition of virtual and physical servers, deployment, and maintenance of Babylon-Enterprise client; building customized glossaries for Babylon - SQL queries from different sources, i.e., Oracle, SQL Server, REST API (JSON / XML), Excel, SharePoint, SAP; extract information data making it user-friendly with HTML, CSS, and JavaScript (https://github.com/epeles/Babylon);- Powershell script to deploy Babylon-Enterprise agent for all the 120k users;- Weekly usage statistics with Log Parser Utility.

As Intern, I gained expertise in programming using SQL and Delphi language, desktop/notebook maintenance, and configuration and maintenance of computer networks. Additionally, I provided technical support for internal clients, responding promptly, and offering remediation within 12-24 hours – thereby avoiding work disruptions.

• Spent 24 months serving in the Israel Navy Force• Guard in a base in Eilat for 13 months• Major assistance in a base in Ashdod for 11 months