Membership Supervisor
CurrentCoordinates and participates in department counter duties, such as processes member sign ups, renewals, and added cards using computer, camera, and card printer. Writes temporary membership cards and prints replacement cards.Refunds members for returned merchandise. Keys credit applications. Enables smooth flow of members through the lines. Arranges register fund increases, verifies prices, overrides register system flags and corrects problems. Coordinates employee breaks, lunches, and side tasks. Asks for help from other departments when necessary. Provides prompt and courteous member service. Assists members with questions and problems regarding merchandise,membership, credit, and service. Observes employee performance and paperwork to determine that proper department procedures are followed. Provides training, encouragement, advice and feedback to Membership employees. Assists in conducting job interviews. Participates in presentation of employee reviews. Upholds safety and security procedures. Carries out and ensures employee participation in Membership/Marketing Manager’s plans for special promotions and increasing department productivity. Assists Membership/Marketing Manager in administrative duties, such as scheduling employees, writing supply orders,arranging for equipment maintenance and repair, tracking employee errors, coordinating and tracking safety training.