Erica Phommalysack Email & Phone Number

Anaheim, CA, US

Irvine, California, United States

Irvine, California, United States

Irvine, California

-Performs resident retention calls according to guidelines currently in place.-Ensures that all relevant information regarding resident concerns and requests are accurately recorded in OneSite. -Provides feedback regarding how to continually improve and provide more efficient resident relations. -Facilitates the resident retention process which includes.

Irvine, California

-Provide exceptional guest service experiences for guest throughout their stay-Ensure guest are properly greeted upon their arrival-Monitor daily bookings and ensure assigned rooms are prepared prior to check-in-Oversee check-in and check-out procedures, including reservations and financial transactions-Promptly address guests’ requests-Actively listen to.

Irvine, California

-Duties included appropriately transferring/directing calls to different departments-Experience in using discretion when dealing with confidential and sensitive information-Demonstrated very strong customer service, communication, and organizational skills consistently-Developed genuine rapport with clients and candidates to foster long-term working.

Costa Mesa, California

-Answered guest inquiries, printed special occasion menus, experience in cash handling -Manage the front desk by receiving incoming calls, greeting and attending to guests-Monitored dining room and guest flow to maximize table usage and minimize guest wait times-Scheduled reservations and planned seating arrangements with management prior to service-Kept a.

Fullerton, California

-Experience in working in a fast-paced environment under extremely high levels of stress-Skillfully anticipating and addressing guest needs with exceptional, friendly, and fast service-Providing the freshest, highest quality foods and providing them with friendly customer service-Progressing from preparing produce, taking orders, to ensuring the quality of.