• Play a lead role in daily operations, media production planning and project execution in JAPAC region• Collaborate and plan with internal stakeholders and departments such as Business Managers, Project Managers to ensure creative deliverables are met• Outline, write, develop and drive production to finished product• Create, manage and set timelines for all production deliverables• An overarching mentor for rotations and volunteers on all projects• Communication and coordination with production teams worldwide• Support and conduct training to new in-house creators through creative learning sessions, WeLearn

• Support all internal communication, events, media production in AppleCare JAPAC• Collaborate with various Business Groups on content and creative brief• Planning of video production, from script editing to shot sequencing to post production• On-site filming and active directing of talents• Monitor deliverables through to completion

Advisor• Through technologies and applications; provide service and assistance to our customers across Asia Pacific and beyond• Analyzing and resolving a variety of complex technical issues (i.e. iOS, iTunes, Agreement)• Keeping up to date with Apple's products, services and procedures• Sound knowledge of technology• Meeting our customer expectations in areas such as timeliness, quality and consistency• Providing the very-best customer experienceProject Engagement Coordinator• Create and promote engaging events and activities for over 1000 Apple employees in Singapore and JAPAC• Involve and working closely with top management to chart out annual calendar of events/activities• Communicating, interacting and listening to employees through seminars and talks• Involve in planning and execution of events and activities• In-charge of consolidating collaterals, website, EDMs• Managing department’s budget for each event effectively

Senior Studio Executive (May 2014 – Nov 2014)Studio Executive (Jun 2012 – Apr 2014)• Set up ShopFM, Singapore’s very first in-store retail radio station in all NTUC FairPrice outlets• Pre/post production of radio commercials; include producing, scripting and directing in English and Mandarin• Clients include National Environment Agency (NEA), Council For Third Age, Yeo’s, F&N, Lo’real, Coca-Cola, Kao, Eversoft• Monitor and manage department budget, accounts and client servicing• Overseeing all aspect of the station; include ingesting and scheduling of music and commercial spots • Assisted Studio and Business Managers• Worked with talents; namely Glenn Ong, Jean Danker, Yasminne Cheng, Candyce Toh, Wendy Tseng, Daryl Ong, Samuel Chong, Elliott Danker

Studio Editor• Video editing through EVS and Final Cut Pro • Assisted producer, director, technical director on different magazine shows and live sporting programmes• Programmes include Barclays Premier League, National Basketball Association, Formula One, Major League Baseball, ESPN Sportscenter, Wimbledon• Studio set up• Camera work and audio mixing in studio environment

• Assemble and test blocks of instruments in a manufacturing environment (i.e. Raven blocks)• Dealing with different Thermal Cyclers, Real-time PCR that include testing, assembling and packaging (i.e Paragon, 310 etc.)• Creating and working on work instruction • Making sure of meeting daily output