Epic Aaron Email & Phone Number

Kirkland, WA, US

- Used A/B and multivariate test design, execution, and analysis- Leveraged Project Management skills to maintain content calendar and day-to-day operations- Implemented daily email sends using Klaivyo, ensuring email campaigns comply with current email best practice- Reported on email campaigns to guide improvements and monitor KPIs- Leveraged knowledge.

Seattle, Washington, United States

-Specialized in Mailman Listserv, a system for managing electronic mailing lists-Created, deleted, and modified mailing lists-Executed basic UNIX commands to troubleshoot email delivery and subscription issues-Utilized CRM to triage a myriad of technical issues-Helped student staff with more complex problems and took escalated calls -Assisted in training.

Seattle, Washington, United States

-Provided customer support with the responsibility of a wide range of technology servicesServices included: UW NetIDs, data connectivity, enterprise computing systems, network operations, user and administrative applications support. -Troubleshooted and solved Tier 1 technical problems for customers-Acted as the main source of communication between the.

San Francisco, California, United States

-Planned, designed and developed weekly email marketing campaigns for Pottery Barn Kids/Teen customers-Worked closely with marketing, E-commerce, and UX teams to integrate digital marketing and design strategies that catered to customer behavior -Collaborated with e-commerce analytics team to improve overall site performance and drive incremental business.