Eric Pinzur Email & Phone Number

Berlin, DE

Santa Clara, California, US

* Core contributor to the RAGStack Open-Source project for developing Enterprise Applications using Retrieval Augmented Generation (RAG).* Developed a methodology for determining RAG best practices through experimentation.* Used the TruLens Evaluation framework to execute numerous large-scale tests of RAG pipelines written with LangChain, LlamaIndex, and.

Santa Clara, California, US

* Contributed significantly to the Kaskada Feature Engine Open-Source project, developing key features and functionalities.* Led the design and implementation of the external gRPC/protobuf and REST API, ensuring it follows standards expected by developers using the system.* Developed and maintained helm charts for Kubernetes in various configurations.

Seattle, Washington, US

* Led the design and implementation of the external Kaskada API, which enabled customers to easily access and analyze large volumes of data* Reduced infrastructure costs by over 50% by implementing a cost optimization strategy, resulting in significant savings for the company* Mentored and coached 2 software engineers and 1 infrastructure engineer.

Seattle, Washington, US

* Architected and constructed the entire cloud infrastructure utilized by Kaskada, ensuring high availability, scalability, and reliability* Implemented Infrastructure-as-code best practices to configure all systems, reducing errors and enabling rapid deployment of changes* Leveraged a git-ops based deployment strategy to manage all Kubernetes resources.

Boston, Massachusetts, US

• Led a team of 5 that developed an internal training program for new & existing engineers on the tools & technologies used at Return Path, cutting DevOps support tickets by approximately 19%.
• Created a 2-day interactive course on Docker and Kubernetes; taught the material to 24 developers.
• Increased average server utilization from 20% to 80% by right-sizing container resource requests, thus reducing the number of machines required, resulting in a 75% cost-savings.
• Managed multiple Consul, Kafka, Kubernetes, Mongo, Vault, and ZooKeeper clusters for services that processed 100 million emails a day.
• Designed and implemented a solution using Vault to control server authentication, securely store sensitive data, and provide an audit trail of access for regulatory compliance.
• Developed numerous Terraform modules to simplify the instantiation of various backend services. Cut the time required to stand up test environments from weeks to hours.

Boston, Massachusetts, US

• Technical lead on a 7 person team which developed an API to provide generic access to email data.
• Took a data-driven approach to identify areas of the stack that needed improvement. Closely worked with the PM in an Agile environment to balance tech-debt and new feature work.
• Refactored a monolithic PHP app into a set of micro-services to improve scalability and performance. Transitioned services running on bare-metal into Docker containers orchestrated by Kubernetes.
• During my tenure, active accounts grew from 100 thousand to 3 million, costs were cut in half, and the API response times decreased by 75%.Additional technologies used: Ansible, Datadog, EC2, Express, Git, GitHub.

Cleveland, OH, US

• Lead developer, on a 4 person team, of a website that helped 500,000 families a year apply for health insurance.
• Worked with.NET 4.0, C#, SQL, jQuery and JavaScript on a daily basis.

Cleveland, OH, US

• Improved an existing product via the use of object oriented design and rational databases.
• Managed two quality technicians and two junior engineers.

Westlake, OH, US

• Developed numerous software utilities to improve methods and eliminate repetitive tasks.
• Verified the elimination of software bugs and the addition of new enhancements.

Columbus, Indiana, US

• Improved numerous algorithms to increase engine performance and drivability.
• Trained co-workers in the use of Visual Basic to aid in data analysis.

Bachelor Of Science (B.S.), Mechanical Engineering

Bachelor Of Science (B.S.), Computer Engineering