● Focus on overall client satisfaction and quality of final production, including onboarding new clients, development of internal procedures and processes, client satisfaction and deliverables reflect quality and engagement.● Supervise multiple account portfolios; confer with clients to discuss advertising needs, campaign ideas and brand objectives.● Build and maintain client relationships.● Maximize creative ideas and develop client goodwill through daily contact and problem resolution.● Initiate ordering cycles for multi-million dollar retail marketing campaigns and track timelines to ensure all activations are timely.● Lead daily communications and weekly status meetings with clients and internal cross-functional teams.● Protect client brand identity and stay up to date on industry trends; support retail client execution needs accurately and in innovative ways.● Create reports on daily business activities, organizing and conducting a variety of client presentations.● Organize, prioritize and manage with varying delivery dates.

● Directed an innovation team; outlined and developed an internal process for collecting innovative retail marketing solutions; vetted and validated ideas leading to meaningful client presentations.● Managed all aspects of product and procurement for company retail needs, including point of sale (POS), point of purchase (POP), promotional products and sales communication materials. ● Oversight of POP requests, from implementation to distribution● Facilitated the production and delivery of each project to ensure the needs and expectations of clients are met and exceeded.

● Web-to-print implementation team lead; outlining project scope, development, testing and launch of a web-to-print ordering tool; results consolidated print requests for 400+ national beer distributors and the ordering tool leveraged print spend budgets to produce lowest possible pricing.● Estimated, engineered and managed on average of 800-1,200 print production projects. ● Procured a wide range of outside services for a variety of printing and finishing projects.

● Developed marketing and graphic design skill through assisting Account Executives with client presentations and projects.● Designed direct mailing, brochures, magazine inserts and other POS materials.● Wrote and edited direct mail copy for nationally distributed communication client.