Managing Director
CurrentLead and manage all sales and operations for the United States and Canada. Primary goal is to grow revenues and improve profitability. A healthy business is supported by great people working towards a common goal.Successes include:- Doubling sales in under two years by focusing on industrial-grade product sales- Expanding head count by identifying specific skill-sets to make our business more efficient- Reversing negative profit trend and grow EBIT 5x beyond expectations- Launch of marketing program to increase brand awareness and find new customers- Reduce lead times even while global supply chains are stressed- Improve customer service and technical support by cross-training staffI am always looking for talented individuals to work with. One key aspect of my management style is to understand the strengths and weaknesses of the individual. Give them tasks that allow their skillset to flourish. Work closely with them to understand what they want to improve and do so through specific tasks. This has helped me build a truly reliable team that can support each other, especially during the absence of a member.Overall, my style is very simple. Do right by the customer. Work to win the sale but even harder to earn the business. Admit what you don't know and work feverishly to find an answer.