Emanuel Pope Iii Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Los Angeles Metropolitan Area

•Oversee day-to-day operations at a luxurious high-rise residential building including managing the front desk personnel. •Onboard and train new employees on administrative procedures and company policies. Establish building standard operating procedures, serving as the foundation for on-site training.•Prepare weekly management reports for the General Manager and Board of Directors•Serve as key liaison with outside vendors, facilitating communication and ensuring quality service delivery. •Utilize expertise of building mechanical and technical systems and operations to improve efficiency•Responsible for attaining proposals, reviewing contracts, comparing, and implementing corrections/modifications prior to submission to management team•Work with appropriate staff to plan, implement, develop and evaluate training and development systems, policies, programs and procedures for all levels of employees in various areas and make recommendations for improvement

Los Angeles Ca United States

• Corresponded with clients through email, telephone, or postal mail. Processed accounts receivable and accounts payable. • Served as corporate liaison between the finance, IT and marketing departments. • Perform advanced qualitative and quantitative techniques to analyze and measure the effectiveness, efficiency, and productivity of organizational programs.• Coordinate with support specialists and projects, adhering to project deadlines and requirements. • Functioned in a leadership role in execution of administrative projects from inception to completion• Independently performed analysis on work measurements including streamlining, eliminating duplication, and creating work measurement standards. and presented findings, options, and recommendations in reports.• Served as lead on creating methods and procedures to improve workflow and automate processes. • Advised management on strategic programs and initiatives capable of supporting defined goals. Established timeframes and deadlines for completion of the various elements of projects.

Los Angeles Ca United States

• Represent Action Property Management and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner. • Monitor lobby activity and maintain access control and provide concierge services. • Receive and distribute resident parcels while answering and direct incoming phone calls. • Address resident and or guest concerns, questions and requests.

Ritz Carlton At La Live

• Oversaw operations for the parking lots associated with Staples Center, Microsoft Theater, LA Live, and The Ritz-Carlton.• Worked directly with hotel and residences management to achieve higher guest and resident satisfaction.• Resolved complaints with guests and residents during normal shift operations and submitted reports if necessary for escalating situations.• Implemented and trained staff on new valet systems.

La Live

Overnight Parking Supervisor

Lakewood, California

• Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.• Created guides and course materials that would reiterate lecture information and help students in their study.

Lawndale, California

Processing payments for Insurance premiums while also answering phone calls and assisting customers with immediate questions.

Los Angeles, California

FinancesProcesses purchases, check request and reimbursementsKeep inventory and ordering of supplies currentPresent major purchases to the senior pastor & church council ($1,500.00 Senior Pastor; $1,500.00 over church council)Compile church financial reportsHelp to construct the annual budgetProduces reports for annual church meetingOversees all insurances for the church (Worker’s Compensation, health, liability).BookkeepingAccountingMaintains checking account. Ensure tithes/offerings are counted and deposited. Create open bills report for senior pastor. Maintain petty cash. Have check printed for signature. Researches accounts payable/receivable questions. Processes monthly Ezra reports for FoursquarePayroll (ADP). Log in and prepare payroll bi-weekly.DatabaseSees that all team leaders have access to all data, particularly for their own ministry uses. Backs up computer and makes sure other staff members are backing up their computers. Keeps contributions database current and up-to-date. Produce reports when needed.Office EquipmentMaintains copier, computer server, fax machine, postage meter, and phone system (or has the contact information for all techs).FacilitiesBuilding useOversee facilities calendar. Coordinates all activities that require the facilityOversees key box and list. Coordinates with volunteers to assure building is properly secured after each ministry activityBenevolenceReceives call and researches need and history of the requester. Enters appropriate information on benevolence form. Coordinates with senior pastor regarding funds in the benevolence account.GeneralCorresponded with clients through email, telephone, or postal mail.Processed accounts receivable and accounts payable.Served as corporate liaison between the finance, IT and marketing departments.Facilitated organized record retrieval and access by maintaining filing system for both on-property and cloud-based systems.

Greater Los Angeles Area

Oversee all media and multimedia production while recording and chronicling sermons for duplication. Implementing a library system and assisting with providing a foundation to build a new media platform with a global mandate.

Greater Los Angeles Area

Log and Capture in real time video, Color Correction, Soundtrack 2.1 adjustmentsVideo Documentary Editing - Kinsey Collection 2008, BEFIC Pastor's Day 2006, 2007 and 2008 Post production video for Entre Nous for broadcasting on Time Warner Cable

Delegated assignments according to task as required by the operations supervisor. Handled payroll and field assignments for subordinates while evaluating their abilities. Participated in meetings and organizing large task force to help complete assignments with looming deadlines.

My duties included contacting first party insureds, third party claimants and if necessary their independent agents & attorney representatives. I secured statements for liability, coverage investigations and discerning the extent of personal information to detail the impact of the injuries upon their daily activities and social lives. Further, as an experienced claims adjuster I utilized my knowledge and experience to help train the "new" claims personnel. The role also required weekly "roundtable meetings" wherein representatives would gather to discuss complicated coverage, liability or injury claims. My settlement authority was $5,000.00 for injury claims which consisted of both soft-tissue and demonstrative injuries. This position required experience in managing an infrequent case load with a variety from minor to serious injuries. Continued use of negotiation skills during settlement and resolution of liability on a comparative basis with other liability insurance carriers.

As a Litigation examiner, July 2004 - August 2006, this position required intricate knowledge of policy information, while maintaining a pending of an average 160 files and a daily diary of ten files. At the same time reviewing transfer files and even new assignments from the onset with coverage, liability and then damages and injuries. Operating within the given authority and negotiating claims with plaintiff attorneys. Implementation of a litigation strategy with department management while coordinating with the defense attorney. In accordance with the litigation process attendance to MSC, mediation, trial-monitoring was required.

As a Claims Adjuster, October 2001 - July 2004, This position required proficient knowledge and application of the policy agreement in regards to incoming coverage questions and vehicle repairs. The job duties included maintaining an incoming diary of 100 files with an input in excess of 50 assignments a month with an optimal 100% closure. Prompt voicemail responses with appropriate information and instructions for the customers, both insured and claimants. My responsibilities extended to helping to usher in new claim trainees into the fold of on-the-floor claims adjusters. From the helping of gathering supplies to the actual helping of structuring an effective time management plan to get to as many (and when possible all) things in their day from - diary to voicemail to incoming assignments and documenting incoming mail.

As a Claims Adjuster Intermediate Level/Trainee, September 1999 - October 2001, The job duties required a quick on the job training with learning the policy rules and company expectations. Becoming familiar with the division locations and specific duties of each department. Maintaining a professional attitude and workspace while being open to instruction and direction from supervisors and managers.

This position mandated the quick familiarity with the product and services. Prompt and accurate answers to in-field questions. Maintain a sales route of $3,000.00 per week revenue with accuratebalance and accountability at the end of each day. The position also required developing a professional rapport with customers on the floor and the management themselves (generally operations personnel) to search for opportunities to expand product sales or aiding in the proper application of the same.