Prabhat Kumar
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Prabhat Kumar Email & Phone Number

Global Head of Platforms & Products | Artificial Intelligence COE | Cloud Computing & SRE | Enterprise Architecture | RiskTech | DEX | DFinX at Evalueserve
Location: New Delhi, Delhi, India 13 work roles 5 schools
1 work email found @evalueserve.com 1 phone found area 408 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
Global Head of Platforms & Products | Artificial Intelligence COE | Cloud Computing & SRE | Enterprise Architecture | RiskTech | DEX | DFinX
Location
New Delhi, Delhi, India
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Prabhat Kumar is listed as Global Head of Platforms & Products | Artificial Intelligence COE | Cloud Computing & SRE | Enterprise Architecture | RiskTech | DEX | DFinX at Evalueserve, a with 6058 employees, based in New Delhi, Delhi, India. AeroLeads shows a work email signal at evalueserve.com, phone signal with area code 408, and a matched LinkedIn profile for Prabhat Kumar.

Prabhat Kumar previously worked as Vice President | Global Head of Platforms & Products at Evalueserve and Principal, Conversational AI , Cognitive Computing & Hyper Automation at Concentrix. Prabhat Kumar holds Master Of Technology, Data Analytics Specialization from Birla Institute Of Technology And Science, Pilani.

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Profile bio

About Prabhat Kumar

With over 24+ years in Solutions Engineering and Digital Consulting, I transform business systems across industries like Healthcare, BFSI, Retail, Travel, and Logistics. My expertise ranges from managing legacy IBM and Microsoft systems to integrating advanced technologies such as AI, Generative AI, Hyper-Automation, Cloud Native Services, Data Science, and Data Engineering. Recently, I deployed over a dozen AI systems in 18 months.Global Business AcumenI have extensive experience in the US, EU, ME, and ASEAN regions, implementing effective multi-shore delivery models and account management rigor. With hands of experience of leading large teams with diverse skillset in for international organizations, dynamic leadership comes naturallyExpertise in Complex Business ProcessesI possess a deep understanding of complex business processes, compliance requirements, and industry-specific challenges, especially in Financial Services, Healthcare, Travel, and Logistics. This enables me to engage with C-suite executives through business empathy simulations, ensuring alignment with organizational goals.Engaged Contributor to the Tech CommunityContributing to the global technology community is not only a responsibility but also a passion. I have collaborated with esteemed organizations such as the Global Association of Enterprise Architects (GAEA), Association for Information and Image Management (AIIM), and the Project Management Institute (PMI). Additionally, I actively collaborate with leading AI powered cloud-first organizations like AWS, Google, IBM, and Microsoft to drive innovation and thought leadership, devoid of vendor bias. I actively consult on critical technology disruptions like Large Language Models, Transformers. Computer Vision etc and how can it help transform the large business in BFSI & Healthcare Space Building Meaningful Connections: I maintain an active presence within alumni networks of esteemed institutions like BITS Pilani and AIM Manila, fostering meaningful relationships within both professional and academic spheres.Let's Stay Connected:Feel free to reach out if you're interested in delving into discussions on making complex business systems more efficient with artificial intelligence models, Generative AI, digital transformation, emerging technologies, or industry insights. Let's connect and explore new possibilities together.

Listed skills include Solution Architecture, .Net, Program Management, Crm, and 40 others.

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Evalueserve
Evalueserve
Global Head of Platforms & Products | Artificial Intelligence COE | Cloud Computing & SRE | Enterprise Architecture | RiskTech | DEX | DFinX
New Delhi, DL, IN
Website
Employees
6058
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13 roles

Prabhat Kumar work experience

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Vice President | Global Head Of Platforms & Products

Current

Zug, Ch

As a versatile Global Head of Platforms & Products with focus on AI services and Cloud platforms, I specialize in driving transformative technology solutions for unparalleled customer success. With expertise at the nexus of business and technology, I forge collaborative partnerships across sectors, delivering bespoke solutions that exceed expectations. My focus is on modernizing products and optimizing technology landscapes through advanced AI techniques like Generative AI, NLP, and conversational AI.- Spearheaded strategic initiatives to boost business growth and operational efficiency.- Directed teams in implementing cutting-edge technologies to refine business systems.- Ensured seamless project delivery within scope, budget, and timelines.- Cultivated enduring partnerships with C-suite executives, discerning clients, and vendors.- Provided visionary leadership and mentorship to foster innovation and collaboration.- Pioneered data-driven methodologies, utilizing AI and machine learning for actionable insights.- Demonstrated financial prudence for optimal resource allocation and lean deliveries.- Maintained active thought leadership through industry engagements and adoption of emerging technologies for sustained competitiveness.As an AI COE leader we have extensive focus developing cross functional , cross domain solutions using diverse LLM frameworks such as LangChain, Llama Index, or Semantic Kernel, etc for extensive reuse of design. Further, the AI COE also focus on diverse skillset for efficiency and flexibility Overcoming limitations of languages, with mix of tech stack across C, C++, Java, .NET and Python over cloud services & event-driven architecture.Furthermore, I am passionate about a broader disciplined approach to strategic oversight, administrative stewardship, and key functions like budgetary governance, staffing, and P&L management. My deep engagement with CxOs and senior executives has been pivotal in driving organizational success.

Apr 2021 - Present

Principal, Conversational Ai , Cognitive Computing & Hyper Automation

Newark, California, Us

As a global leader, I oversee the charter of horizontal practice in Digital Transformation , Hyper-Automation Solution & Enterprise grade Application Architecture and Design with focus on Cognitive Computing,NLP, AI ML & Robotics. My role entails crafting technical design standards and developing an Optimal Customer Engagement Framework in collaboration with multiple specialist engineering teams to establish best-in-class solution blueprints for highly regulatd domains like Healthcare, Insurance, & Banking.In addition to this, I spearhead domain-based full lifecycle services, driving Digital transaformation programs tailored to the global Healthcare, Insurance, and Banking sectors for both existing and prospective clients.Lets join hands to revolutionize the future of hyper-automation in these pivotal industries.

Jun 2018 - May 2021

Principle Software Architect

Newark, California, Us

As a senior leader, I oversee enterprise architecture governance, specializing in Hyper-Automation, Cloud Native Apps, and Business Application Transformation programs. I define and integrate architecture processes, prioritizing client-centric engagement to align with their goals.Key Focus Areas:- Lead the evolution of enterprise architecture across Cloud, AI, Robotics Automation, and Enterprise programs.- Develop implementation plans based on business requirements and strategies.- Establish and enforce technical standards for product selection, development, and operations.- Execute IT strategy for technology platforms, partnerships, and external relationships.- Promote architecture outcomes to business leaders and support enterprise strategies.- Stay ahead of technology trends to maintain competitive leadership.Let's continue to enhance client experiences together.

Jun 2018 - Apr 2021

Digital Transformation And Enterprise Architecture Leader

Exl

New York, Ny, Us

As an Enterprise Architect & Business Solutions Consultant at ExlService, I spearhead the design, architecture, and delivery of targeted solutions across complex domains such as US P&C, Life Insurance, Healthcare, Travel, Transport, and Logistics. My role revolves around transforming data-driven decision systems and efficiently managing multiple solution deliveries encompassing BPM, iBPM, ECM, ERP, Content Management, AI, Cognitive Science, Product Engineering, Computer Vision, Data Extraction with OCR-based engines, and more.My expertise extends to pivotal areas like Business Process Management (BPM), Enterprise Architecture Governance, Enterprise Content Management (ECM), and Cognitive Science, facilitating significant contributions to large-scale Digital Transformation initiatives. This includes Cloud Native Apps development, Data Governance implementation, Software-Optimized Data Centers, and related strategic endeavors.With a focus on business value and leveraging advanced technologies, I optimize processes and drive innovation in highly competitive sectors. My track record reflects a commitment to delivering tangible results, enhancing operational efficiency, and fostering strategic growth opportunities.Efficiently navigating the intersection of technology and business objectives, I continually strive to deliver solutions that resonate with executive decision-makers and propel organizational success.

Jan 2017 - Jun 2018

Leader, Enterprise Architecture & Digital Content Management

Exl

New York, Ny, Us

Based in Manhattan, New York, I serve as the North America leader overseeing end-to-end technology solution pre-sales, design, implementation, and support across diverse sectors including Banking, Finance, Logistics, and Insurance. My role centers on developing digital convergence solutions spanning multiple channels such as Voice, web, social, and mobile, aligning with strategic business objectives.Key focus area encompass:- Orchestrating Business Application design and architecture globally.- Aligning Enterprise Architecture with organizational goals to drive product roadmap planning.- Managing complex commercial models and SLA commitments across customer portfolios.- Spearheading robust Software Quality Control frameworks.- Effectively managing P&L responsibilities, including budgeting, forecasting, and financial tracking.- Cultivating strategic partnerships and alliances to enhance business efficiencies.- Notably, I engineered a cutting-edge mailroom solution seamlessly integrated with Enterprise Content Management and Business Process Management Systems for Fortune 500 clients.- Overseeing large, distributed global teams, often comprising offshore developers and diverse skill sets.My approach integrates business acumen with technological prowess to deliver impactful solutions that drive revenue growth, operational efficiency, and competitive advantage. Let's connect to explore how my expertise can elevate your organization's technology initiatives.

Dec 2009 - Dec 2016

Program Manager : Digital Solutions Architecture & Delivery

Gb

- Directed the delivery of innovative solutions while overseeing ongoing programs, operations, and stakeholder relationships. Implemented effective right-shoring strategies, orchestrating large-scale strategic initiatives from conception to completion and leading cross-functional teams. - Spearheaded the digital transformation of company assets, including Auction Platform, E-Learning Platform, Media Management Platform, and Payments Platform. Leveraged multi-channel technologies such as mobile, voice, web, social media, and cloud to unify communication channels.- Led initiatives in digital content management, optimizing content across diverse platforms for seamless integration and immersive user experiences. Implemented targeted advertisement campaigns on social media platforms, resulting in a 27% increase in brand visibility and customer engagement. Utilized analytics tools to track user behavior and preferences, refining content strategies to drive a 67% increase in conversion rates.- Conceptualized and executed compelling ad campaigns tailored to specific demographics, leading to a 57% increase in click-through rates and heightened brand recognition within the advertising space.- Developed comprehensive strategies for social media management, enhancing brand presence and engagement. Curated relevant content, fostered meaningful interactions, and utilized data-driven insights to achieve substantial growth in followership and brand advocacy.

Jan 2009 - Dec 2009

Practice Head - Microsoft Technologies

Tampa, Florida, Us

As the Head of Practice for Microsoft Technologies, I spearheaded PreSales, Solutions, and governance for over 100 mid and small-sized clients, optimizing their digital landscapes for maximum efficiency and growth.Key areas of expertise included:- Orchestrating overall project management, ensuring seamless execution of initiatives.- Leading and nurturing teams for optimal performance and collaboration.- Overseeing technology management, conducting Solution Architecture Reviews to drive innovation.- Conducting rigorous CMMi Process Reviews to enhance operational excellence.- Identifying and addressing training needs to foster continuous skill development.- Facilitating PreSales Coordination, engaging clients to provide tailored solutions and technical support.In the realm of IT service delivery for small and mid-sized enterprises (SMEs), my team and I focused on enabling digital transformations to drive business growth. For instance, we partnered with an e-commerce startup to revamp their website design, implement secure hosting services, and optimize digital deliveries and payments processing. By leveraging cloud services and adopting UX strategies, we enhanced user experiences and customer engagement, resulting in increased website traffic and sales conversion rates. Through targeted social media marketing campaigns, we amplified brand visibility and attracted new customers, positioning our clients for sustained success in the digital marketplace.Additionally, I owned CMMi audits, spearheaded SEPG initiatives, provided strategic consulting, and contributed to organizational strategy development.

Feb 2008 - Dec 2008

Sr Project Manager

Dallas, Texas, Us

As a seasoned professional, I seamlessly blend the roles of Solution Architect and Project Manager, driving success through comprehensive project management and innovative solution architecture. In my role as Sr Project Manager-Group Lead, I adeptly managed multiple projects through their entire lifecycle, ensuring efficient communication with clients and meticulous review and approval of system documents, all while maintaining compliance with CMMi standards. Additionally,as core subject matter expert, I played a pivotal role in comprehensive database design, management, and migration initiatives.In addition to my core responsibilities, I actively contributed to corporate management as part of the Mid Management team and served as a consultant for the Corporate Management Group (CMG). I played a proactive role in driving process improvements, leveraging my expertise to enhance organizational efficiency and effectiveness.In the realm of IT service delivery for small and mid-sized enterprises (SMEs), my role as a solution architect and project manager was instrumental in delivering tailored solutions to meet client needs. For example, I led a project to streamline database management for a mid-sized retail company, implementing a robust database design and overseeing seamless data migration processes. Through effective communication and collaboration with stakeholders, we ensured minimal disruption to business operations and enhanced data accessibility and security. Our success was further amplified through targeted online campaign, which highlighted our expertise and attracted new clients seeking similar solutions.

Apr 2007 - Feb 2008

Solution Architect

At Vibes, I excelled in project management, technological research and development, and solution architecture, while effectively coordinating with on-site teams. My role included on-site management and design at the product development center in the Netherlands, as well as overseeing client site implementations globally. Operating within a product-based company, we specialized in developing BPM solutions using FileNet and other BPM engines.In the dynamic landscape of technology, my tenure at Vibes was characterized by innovative project management and technological advancement. For instance, while leading R&D efforts, we developed cutting-edge BPM solutions leveraging FileNet and other BPM engines to streamline business processes for clients worldwide. Through effective communication and collaboration with on-site teams, we successfully implemented these solutions, driving operational efficiency and enhancing customer satisfaction. Our achievements were highlighted through strategic social media marketing campaigns, showcasing our expertise and attracting new clients seeking similar solutions.

May 2006 - Mar 2007

Technical Manager & Project Lead

Hubnet Technologies

As a Techical Lead and applications architect, I demonstrated proficiency in application design and development, leveraging my expertise in database design to create robust and scalable solutions. I also played a crucial role in resolving complex technology issues, ensuring smooth project execution and client satisfaction. Through proactive and transparent client communications, I fostered strong relationships and garnered positive feedback, which contributed to the overall success of the client relations.My achievements were showcased through strategic social media campaigns, highlighting as company capabilities and attracting new clients seeking similar solutions.

Jun 2002 - May 2006

Sr Software Engineer

Einstein Information Technologies

In my role, I started as part time Junior developer along with master’s and graduated into a strong developer, independently driving module design, participate in design reviews, and lead the implementation of application slices. Additionally, I provided mentorship and support to team members, fostering a collaborative and productive work environment. These achievements are highlighted through strategic social media marketing efforts, showcasing our team's expertise, and attracting new opportunities. Let's connect to discuss how my skills and experience can add value to your organization. (JE to Developer)

Mar 1999 - May 2002

Software Engineer

São Paulo, Sp, Br

Proficient in developing applications using Visual Basic (5, 6), SQL Server 6.5, Foxpro (2.6, 3), and ASP 2. Additional areas of expertise include database design, unit testing, and documentation.

Nov 1997 - Mar 1999
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5 education records

Prabhat Kumar education

Master Of Technology, Data Analytics Specialization

Birla Institute Of Technology And Science, Pilani

Management Development Program, Business Administration And Management, General

Asian Institute Of Management

Master Of Business Administration Finance, Spec. Market & Banking Risk Mgmt

Birla Institute Of Technology And Science, Pilani

Certificate, Business Analytics

The Wharton School

Product Management, Build The Right Product To Drive Commerciality, Usability And Valuable Outcomes For Businesses

Indian Institute Of Management, Kozhikode
FAQ

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What company does Prabhat Kumar work for?

Prabhat Kumar works for Evalueserve.

What is Prabhat Kumar's role at Evalueserve?

Prabhat Kumar is listed as Global Head of Platforms & Products | Artificial Intelligence COE | Cloud Computing & SRE | Enterprise Architecture | RiskTech | DEX | DFinX at Evalueserve.

What is Prabhat Kumar's email address?

AeroLeads has found 1 work email signal at @evalueserve.com for Prabhat Kumar at Evalueserve.

What is Prabhat Kumar's phone number?

AeroLeads has found 1 phone signal(s) with area code 408 for Prabhat Kumar at Evalueserve.

Where is Prabhat Kumar based?

Prabhat Kumar is based in New Delhi, Delhi, India while working with Evalueserve.

What companies has Prabhat Kumar worked for?

Prabhat Kumar has worked for Evalueserve, Concentrix, Exl, Diginatives Content Solutions Pvt Ltd, and Synapse.

Who are Prabhat Kumar's colleagues at Evalueserve?

Prabhat Kumar's colleagues at Evalueserve include Manjoo Ponnan, İlker Çeti̇N, Namita Arora, Mohit Dixit, and Udayan Das.

How can I contact Prabhat Kumar?

You can use AeroLeads to view verified contact signals for Prabhat Kumar at Evalueserve, including work email, phone, and LinkedIn data when available.

What schools did Prabhat Kumar attend?

Prabhat Kumar holds Master Of Technology, Data Analytics Specialization from Birla Institute Of Technology And Science, Pilani.

What skills is Prabhat Kumar known for?

Prabhat Kumar is listed with skills including Solution Architecture, .Net, Program Management, Crm, Pre Sales, Management, Web Services, and Software Development Life Cycle.

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