Iqbal Singh is a seasoned Learning and Development professional with over 19 years of experience, currently leading L&D at Café Coffee Day, India’s largest coffee chain. Specializing in instructional design, leadership development, and organizational growth, Iqbal is passionate about creating transformative learning experiences that drive business success. Throughout his career, he has worked with prominent global brands like Realme, Huawei, Reliance, Mary Kay Cosmetics, and IBM Daksh, where he led impactful initiatives to boost employee engagement and leadership capabilities.Iqbal blends traditional learning methods with innovative technologies, leveraging LMS/LXP platforms and AI-driven tools to create personalized, scalable learning solutions. His approach ensures a future-ready learning environment that empowers individuals and supports sustainable organizational growth.Recognized as a Top 20 L&D Influencer at the L&D Vision & Innovation Summit & Awards 2023, Iqbal’s thought leadership extends through keynote speeches, panel discussions, and podcasts, including Spotify’s “Gigonomics Unplugged”. His innovative approach has earned him the Star Employee Award at Huawei, and he continues to inspire professionals worldwide.Iqbal also serves as a mentor on the India Skill Bridge Mentorlink Podcast, where he helps aspiring professionals transition from education to employment. His mission is to foster inclusive, high-performing workplaces by equipping teams with the skills and confidence to succeed. Currently, he is exploring AI-driven learning solutions and digital innovations to help organizations adapt to the future of work.Outside of work, Iqbal enjoys community engagement, culinary exploration, photography, public speaking, and immersive travel. Let’s connect to explore strategies for talent development and organizational success.
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General ManagerCafe Coffee DayBengaluru, Ka, In
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Head Of Learning And DevelopmentCafe Coffee Day Dec 2022 - PresentBengaluru, Karnataka, India1) Designed and implemented a dynamic learning and development (L&D) strategy aligned with business goals, delivering tailored nationwide training to 3000 employees, ensuring a direct impact on organizational objectives.2) Crafted an inclusive onboarding program seamlessly blending classroom instruction with senior leader mentoring, resulting in 100% staff coverage and accelerated productivity for new hires.3) Formulated and implemented a targeted leadership development program that refined crucial skills such as communication, coaching, and conflict resolution, resulting in heightened employee engagement and increased productivity.4) Created and launched a high-impact training program for management trainees, ensuring 100% staff coverage and enhancing the caliber of future leaders. The program incorporated diverse channels and methods, contributing to improved employee retention and heightened job satisfaction.5) Implemented a holistic training strategy, incorporating digital learning, role plays, gamification, and assessments, resulting in a 30% boost in engagement, a 25% improvement in knowledge retention, and a 20% increase in overall learner participation.6) Served as a guest facilitator for seminars and workshops in colleges.7) Participated in HR summits and debates, sharing expertise on topics including generative AI, the future of work, HR practices, diversity, and inclusion.
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Assistant General Manager TrainingRealme May 2019 - Dec 2022Gurgaon, Haryana, India1) Pioneered the development of a transformative learning and talent strategy, resulting in a 15% increase in employee engagement.2) Delivered tailored training programs, positively impacting over 2000 employees annually and nurturing professional growth.3) Conceptualized and designed innovative learning solutions, leading to an impressive 302% increase in sell-out post-campaign launch.4) Collaborated with senior leadership to spearhead strategic initiatives, ensuring departmental growth and success, while proficiently managing the end-to-end L&D budget, encompassing travel expenses, within company guidelines. -
Training ManagerHuawei Oct 2016 - May 2019Gurgaon, Haryana, India -
Deputy Manager – L&D (S&D)Transsion Holdings May 2014 - Oct 2016Noida, Uttar Pradesh, India -
Deputy Manager Sales OperationsRedington India Ltd Sep 2013 - May 2014Gurgaon -
Assistant Manger - Customer CareMary Kay Cosmetics Jan 2012 - Mar 2013Gurgaon, India
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Assistant Manager - Quality & TrainingReliance Communications Jul 2008 - Dec 2011Chandigarh & Jaipur -
Lead - Customer Service OperationsIbm Daksh Dec 2004 - Jul 2008Gurugram, Haryana, India
Iqbal Singh Education Details
Frequently Asked Questions about Iqbal Singh
What company does Iqbal Singh work for?
Iqbal Singh works for Cafe Coffee Day
What is Iqbal Singh's role at the current company?
Iqbal Singh's current role is General Manager.
What schools did Iqbal Singh attend?
Iqbal Singh attended Symbiosis Centre For Distance Learning, Panjab University,chandigarh.
Who are Iqbal Singh's colleagues?
Iqbal Singh's colleagues are Naresh G, Manoj Kumar Padhy, Dutta Rahul, Ccd Contact, Soraj Bens, Diana Jacob, Ramesh H N.
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Iqbal Singh
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Iqbal Singh
Hr Manager | Driving Employee Engagement & Organizational Growth | Champion Of Workplace Culture | Strategic Human Resources Partner | Building Agile Teams | Hr Policy & Compliance Expert.Jaipur -
Iqbal Singh
Chandigarh, India
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