Marketing Content Program Manager
CurrentMESSAGING & INSIGHTS ANALYST (FEBRUARY 2021 - PRESENT) CORRESPONDENCE & RESOLUTION ANALYST (JULY 2018 - FEBRUARY 2021)HR OPERATIONS MANAGER (JUNE 2016 - JULY 2018)Managed the HR Operations Team, which provides support to a variety of business verticals and is responsible for coordinating between Talent Acquisition and Legal/Compliance to staff and grow a $115 billion Investment Advisory Firm.HR PROGRAM MANAGER (July 2014 - May 2016)Oversaw the background check and onboarding process for the firm during a period of aggressive growth, implementing processes changes to increase scalability and allow for future growth. Managed high-value relationship with Background Check vendor to maintain compliance with applicable laws while minimizing time required to screen applicants. Facilitated training on HR topics in New Hire Orientation, and internal training to Recruiting staff. Oversaw updates to personnel record maintenance. Assisted with general HR duties, including Employee Relations, investigations, exit interviews. HR ANALYST (July 2011 - July 2014)Handled pre-employment background checks for a variety of roles from entry-level to heavily regulated positions. Assisted with clerical and operational tasks throughout HR to provide support to the Operations, Benefits and HRIS teams. QUALITY CONTROL SPECIALIST (March 2010 - July 2011)Reviewed and approved new client documents to ensure paperwork was in good order to transfer assets, set up new accounts and establish power of attorney. Maintained compliance with applicable regulatory guidelines.