• Researched, identified, and generated leads and new business opportunities in the digital marketing space.• Used various channels (cold calling, email, social media, networking) to reach prospective clients.• Developed and maintained strong relationships with existing and potential clients.• Developed and implemented effective sales strategies to achieve sales targets and revenue growth.• Created sales strategy, plans, and process blueprint.• Prepared and delivered compelling presentations and proposals to clients, showcasing the value and benefits of the agency’s offerings.• Conducted sales calls.• Negotiated contracts and pricing with clients, ensuring mutual satisfaction and agreement.• Closed deals efficiently and effectively, following up to ensure smooth onboarding and service delivery.

• Write high-quality blog posts about tea-related topics, including product features, tea culture, brewing tips, health benefits, and industry trends.• Develop and maintain a consistent brand voice that resonates with our target audience, aligning with the brand’s identity and values.• Conduct thorough research on tea-related subjects to ensure accuracy and provide valuable insights in blog content.• Review and edit content for clarity, grammar, and style, ensuring that all blog posts are free of errors and align with brand guidelines.• Collaborate with the marketing team to align blog content with overall content strategy and marketing goals.

- Implemented existing processes to maintain/improve daily operations workflow (including but not limited to, Service blueprint) - Assisted in projects and initiatives that will maintain and boost departmental KPI - Maintained record keeping and data accuracy across all tools and department- Actively participated in all company’s mandatory coordination, trainings and meetings

• Acted as the primary point of contact for the assigned client, managing their PR needs and expectations.• Built and maintained strong, long-lasting relationships with the client through regular communication and meetings.• Developed and nurtured relationships with key media contacts, including journalists, editors, and influencers.• Pitched stories, press releases, and other PR content to media outlets to secure coverage for the client.• Developed comprehensive PR strategies and campaigns that aligned with the client’s goals and objectives.• Executed PR campaigns, including organizing press conferences, events, and other promotional activities.• Tracked and measured the success of PR campaigns using various metrics and analytics tools.• Prepared and presented detailed reports on campaign performance, media coverage, and PR activities to the client and internal teams.• Collaborated with internal teams, including marketing, creative, and digital, to ensure cohesive and integrated communication strategies.• Planned and coordinated events such as press conferences, product launches, and corporate events to generate media interest and engagement.• Managed event logistics, including venue selection, guest lists, and media invitations.

• Help create and edit marketing and PR materials, including press releases, newsletters, blog posts, and social media content.• Support the development of promotional materials and collateral to enhance the hotel's brand presence.• Assist in managing the hotel's social media accounts, including scheduling posts, monitoring engagement, and responding to inquiries.• Contribute to the creation of engaging content and graphics for various social media platforms.• Assist in building and maintaining relationships with media contacts and influencers.• Help draft and distribute press releases and media pitches to secure coverage and enhance the hotel's visibility.• Support the planning and execution of hotel events, including media visits, promotional events, and special functions.• Assist with event logistics, including coordinating with vendors, managing guest lists, and preparing event materials.• Provide administrative assistance to the marketing and PR team, including organizing files, preparing reports, and managing schedules.• Help coordinate internal meetings and maintain records of PR and marketing activities.• Assist in monitoring and ensuring brand guidelines are followed in all marketing and PR • content.• Work closely with the marketing, PR, and other relevant departments to ensure alignment and integration of communication strategies.• Take advantage of opportunities to learn about luxury hotel marketing and public relations practices.• Attend internal training sessions and workshops to develop skills and gain industry knowledge.• Occasionally assist in handling customer inquiries or feedback related to marketing and PR activities.• Ensure a positive and professional representation of the hotel’s brand in all communications