Ezekiel Quintanilla Email & Phone Number

Walnut, California, US

• Led a chapter of 400+ members, fostering a vibrant community of Latinx tech professionals by organizing and executing networking events, workshops, and mentorship programs.
• Successfully secured and negotiated sponsorships with local organizations to support chapter events and initiatives.
• Increased chapter membership by 40% through effective outreach and engagement strategies.

Franklin, MA, US

• Delivered seamless user experiences in conversational AI voice and text web applications by integrating customer data and optimizing enterprise Java application performance
• Developed scalable backend services using Java Spring Boot with GraphQL interfaces for robust and efficient client REST APIs
• Led Agile development processes, driving full-stack platform integration, feature enhancements, and proactive maintenance from design through post-launch phases
• Automated deployment and testing workflows using GitLab version control, CI/CD, Docker containers, and Ansible
• Designed and implemented tests for a proprietary JUnit-based unit test framework to ensure end-to-end application quality
• Integrated new Gen AI features into existing applications via OpenAI API

Franklin, MA, US

• Lead QA for team of five managing testing and deployment for a suite of seven large applications for a top Fortune 500 client
• Developed test automation framework for social media chatbot applications using Selenium with Java
• Regression Test Automation Wrapper - Created an application using Python to examine critical rows of log files and automatically create performance reporting for regression testing.
• Auto Test Plan Generator - Created an automated system for parsing a JSON based application design document into a comprehensive test plan for QA efforts using javascript, jQuery, and Google Sheets. This reduced.
• Designed and implemented automated API & test data validation and management tool using JavaScript for the QA team.
• Java, JavaScript, GraphQL, and Spring Boot application deployment & testing including the use of Docker containers

Franklin, MA, US

• Member of contact center management team.
• Oversaw day-to-day operations of all employee breaks, lunches, schedules, performance, training, rule enforcement, diagnosing of IT issues and organizing culture committee events.
• Coordinated efforts between several departments to find and fix business process inefficiencies and provide the best possible environment for clients and employees.

Franklin, MA, US

• Directly managed the performance, training, and mentoring for a team of 150-200 employees.
• Developed new methods to maximize training effectiveness.
• Adapted teaching techniques to conform to the needs of a wide variety of individuals.

Franklin, MA, US

• Operated telephone customer service and call routing for several major U.S. telecommunication corporations in English and Spanish.

Austin, TX, US

• RTX 2014-2019. Worked in large (2000 seat) panel rooms in crowd/line management and seating.
• 2016-2019 - Led a team of volunteers and coordinated directly with YouTube & Video game Industry celebrities on their needs before, during, and after their panels.

• Managed membership roster, payment of dues, and organization of meetings for one of the largest (~250-300 members) college eSports organizations.
• Planned events at UT Austin as well as local businesses as fundraisers or for general eSports entertainment.-------------------------------------------------------------------------------------
• Lone Star Clash 3 (LSC) - Served on the organization team behind one of the largest student/volunteer driven eSports events in the US.
• Contacted numerous major companies with sponsorship opportunities for the event.
• Managed anything and everything regarding eSports industry guests, professional players, and event sponsors.
• Negotiated and booked 40 hotels rooms w/ Ramada Central Austin for our guests.

Sinton, Texas, US

• Managed safety for 120 camp attendees (Grades 1-8) in classroom environments as well as on weekly field trips to theaters, bowling alleys, and swimming pools.

Master Of Science - Ms, Computer Science

Non-Degree Seeking, Computer Science

Associate Of Science - As, Computer Science

Bachelor Of Arts (B.A.), History

Education record