Greets showroom customers and determines the nature of their visit.Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.Communicates with callers and visitors in a professional, friendly and efficient manner.Obtains basic demographic information about each customer, using… Show more Greets showroom customers and determines the nature of their visit.Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.Communicates with callers and visitors in a professional, friendly and efficient manner.Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.Enters data into prospect tracking system and runs prospect reports for managers weekly.Communicates messages to the appropriate parties in a timely manner.Types memos, correspondence, reports and other documents.Assists service customers during the morning and evening service rush whenever possible.Assists with clerical duties as requested.Maintains a professional appearance.Other tasks as assigned. Show less

Responsible for generating repair referrals through coordination with offsite accredited insurance providers.Responsible for providing insurance claims assistance through proper coordinationAssists customers in filing Insurance claims, claims procedures and dealings with Insurance providers.Visit and promote company product and services to client.

Front of the house possessed a pleasing approach for new and regular clients.Active in cold calls in booking appointments and promoting services. Responsible for cash handling i.e. cash sales, change & petty cash funds. Roster scheduler and supervising staff during manager's day off Ensuring the reception is available for anything inquiries, emails & tasks passed down the management will be done in a short period. Check and verify accuracy of inventory report and inventory… Show more Front of the house possessed a pleasing approach for new and regular clients.Active in cold calls in booking appointments and promoting services. Responsible for cash handling i.e. cash sales, change & petty cash funds. Roster scheduler and supervising staff during manager's day off Ensuring the reception is available for anything inquiries, emails & tasks passed down the management will be done in a short period. Check and verify accuracy of inventory report and inventory process flow compliance.Active coaching and hands-on training for newbie and junior front desk. Show less

Assigned at DXB International Airport – Terminal 3 House of Emirates Perform 12 hours of airport customer service Perform end-of-day activities such turn over reports Accommodate heavy loads of passengers in a fast pace Promote the amenities and services provided by the airport

Perform day-to-day counter operations. Ensure the booking thru online or by phone calls Promote other services such MICE and F&B Maintain good and friendly transaction from guest thru phone calls or counter Procurement and Supplies checking Evaluating the quality of services and products

ADMINISTRATIVE SUPPORT: Perform counter transactionsPERFORM DAY-TO-DAY COUNTER OPERATIONSReceive cash / check payment, & issue receipt; conduct cross-selling, as necessaryPERFORM END-OF-DAY ACTIVITIESConduct cash & inventory count, & reconcile with records of counter supplies & products inventory movementsPREPARE COUNTERReplenish cash fund from Treasury, & prepare report for TreasuryMAINTAIN ORDERLINESS & CLEANLINESS

• Maintained friendly and professional customer interactions at all times.• Answered customers' questions regarding products, prices and availability.• Maintained and organized a customer database of over 600 clients nationwide.• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.• Analyzed departmental documents for appropriate distribution and filing.

• Greeted passengers, verified tickets and directed passengers to assigned seats.• Addressed passengers’ concerns about delayed and canceled flights and resolved the issue through alternative resolution.• Maintained a friendly, positive attitude when dealing with distressed passengers.• Created tour packages was met by the customer's expectation.• Processed visa passport and travel insurance.