Evan Rabinowitz Email & Phone Number

Woodland, CA

Performs circulation desk procedures, such as checking in and checking out materials, registering patrons and collecting finesShelves library materials and reads shelvesAssists patrons with ready-reference questions and reader advisory, bibliographic instruction and database searchingDemonstrates and assists patrons with mechanical operations of library.

Santa Clara, CA

Davis, California

Performed gap analysis and evaluated support processes to implement continual service improvementActed as subject matter expert for Microsoft Exchange, Office 365 and Active DirectoryRepresented IT Express on projects and workgroups for planning and implementation of new services, focusing on knowledge creation, training plans, compatibility testing, and.

Austin, Texas Area

As Team Lead for tier 1 employees, combined individual mentorship with analysis of quantifiable performance metrics in order to achieve increased productivity and quality of serviceParticipated in personnel decisions affecting the recruitment and retention of qualified student staffUltimately accountable for the timely resolution of customer issues.

Austin, Texas Area

Represented the ITS Help Desk as a member of the Office 365 Migration project teamResponsible for ensuring the timely resolution of customer issues caused by account migrationFacilitated communication between impacted customers and Microsoft product developers as well as Apple support staffWorked directly with high profile customers to identify and.

Greater New York City Area

Representing the department, along with Director of IT and CIO, at weekly Capital Project Committee meetings, as well as acting as IT/AV liaison to individual user groups during capital improvement projectsScheduling and coordination of the 2010 Administrative PC Rollout, overseeing the replacement of all administrative desktop computers across numerous.

Greater New York City Area

Set up of educational technology for classroom use, requiring punctuality and ability to explain to users how to best make use of said technologyPreparation of auditorium and theater space for large, often televised events, including Inside the Actor’s StudioSupervision and training of student workers

Certificate, Library And Information Technology

History

Activities and Societies: Board Member, H*yas for Choice Founder, Students for a Secular Community

Associate Of The Arts, General Studies

Activities and Societies: Honors Society