Emir Ramić Email & Phone Number

Sarajevo, BA

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

Overseeing and enhancing security across the organization by developing, enforcing, and administering security policies. Prioritizing security needs within financial constraints and regulatory demands. Conducting real-time threat analysis, reviewing security reports, and implementing incident response plans when necessary. Ensuring compliance with data.

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

Manage IT Infrastructure: Lead the planning, implementation, and maintenance of secure and reliable IT infrastructure, including servers, networks, and cloud services, to support banking operations.Cybersecurity Oversight: Develop and implement Group cybersecurity strategies to protect sensitive banking data and networks. Monitor security controls, conduct.

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

I oversee a team responsible for managing Banks critical IT infrastructure, ensuring its availability and security for all banking services. I focus on designing and enhancing IT and FinTech services, coordinating both OnPrem and Cloud infrastructure maintenance, including Hypervisors (VMware and Oracle VM), Active Directory, LAN/WAN, Firewall/WAF.

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

I lead the organization and management of the bank's infrastructure system software components, with a focus on the Central Banking Application (CBS) and Oracle database.Additionally, I manage related systems, including SWIFT, Western Union, RTGS/Giro Clearing, Central Bank Registers, interface to Internet Banking vendor, Credit Card processor, and others.

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

Leading the entire IT department's operations and ensuring legal compliance.Planning, implementing, and managing the bank's network infrastructure, primarily using CISCO devices, both independently and with external support.Establishing information system security policies, configuring and implementing Firewall devices, and overseeing VPN.

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

Handling user requests, problem reports, and inquiries via phone, email, or tickets, while delivering technical support to resolve issues with computers, applications, networks, and IT resources.Monitoring and tracking user requests for efficient issue resolution.Installing, configuring, and maintaining user computers, software, and peripherals.Providing.

Tampa/St. Petersburg, Florida Area

Offering expert and courteous user support via phone, chat, and other channels.Resolving diverse technical issues, encompassing internet access, email, account security, and AOL services.Educating users on AOL product features and optimal usage.Tracking user interactions and pertinent details in the case tracking system.Generating performance and trend.

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

Crafting custom PC and server configurations to align with client specifications and needs.Orchestrating server equipment installation and OS configuration.LAN/WAN network deployments.Preparation of comprehensive tender documentation (for public sector) and delivering expert training sessions to colleagues and clients, encompassing diverse IT topics such.