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Efren Ramirez Email & Phone Number
The platform of platforms!! Behind every great experience is a great workflow. As the foundation for all digital workflows, the Now Platform® connects people, functions, and systems across your organization.
at
ServiceNow
1 work email found
@dataintensity.com
1 phone found area 407
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
The platform of platforms!! Behind every great experience is a great workflow. As the foundation for all digital workflows, the Now Platform® connects people, functions, and systems across your organization.
Location
Orlando, Florida, United States
Company size
Who is Efren Ramirez? Overview
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Quick answer
Efren Ramirez is listed as The platform of platforms!! Behind every great experience is a great workflow. As the foundation for all digital workflows, the Now Platform® connects people, functions, and systems across your organization. at ServiceNow, a company with 32886 employees, based in Orlando, Florida, United States. AeroLeads shows a work email signal at dataintensity.com, phone signal with area code 407, and a matched LinkedIn profile for Efren Ramirez.
Efren Ramirez previously worked as Manager, Support Account Manager at Servicenow and Sr. Support Account Mananer (SAM) at Servicenow. Efren Ramirez holds Bachelor, Computer Science from Pontificia Universidad Javeriana.
Company email context
Email format at ServiceNow
This section adds company-level context without repeating Efren Ramirez's masked contact details.
{first_initial}{last}@dataintensity.com
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AeroLeads found 1 current-domain work email signal for Efren Ramirez. Compare company email patterns before reaching out.
Profile bio
About Efren Ramirez
Experienced Support Account Manager (SAM) and Customer Success Manager (CSM) with a demonstrated history of working in the information technology and services industry. Skilled in ServiceNOW Platform, Oracle E-Business Suite, Oracle Database, Oracle Application Development Framework (ADF) and Solution Architecture. Strong support professional with a Bachelor focused in Computer Science from Pontificia Universidad Javeriana.
Listed skills include Oracle, Oracle Applications, Erp, Oracle E Business Suite, and 46 others.
Current workplace
Efren Ramirez's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicenow
12 roles
Efren Ramirez work experience
A career timeline built from the work history available for this profile.
Manager, Support Account Manager
Current* Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.* Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.* Support and.
May 2024 - Present
Sr. Support Account Mananer (Sam)
Skilled in Now Platform performance, ServiceNow resources and support/escalation processes.Proactive and reactive support on the Now Platform and infrastructure.Standard Activities:* Bi-weekly operational reviews* Monthly performance reviews* Quarterly support reviews* Case Management and escalations* Problem management and reporting* Change management and.
Apr 2023 - May 2024
Customer Success Manager
- Responsible for offering best practices and managing the technical aspects of maintaining customers environment. The CSM bridges the gap between operations and customer’s technical team, and responsible for resolution.
- Critical Issue troubleshooting – handle all escalation from operational team
- Manage key technical activities for assigned customers (e.g., patching, health checks, on boarding, tool research and adoption)
- Perform regular trend analysis of service incidents
- Support database upgrades
- Proactive Performance Tuning
Jan 2015 - Apr 2023
Principal Technical Support Engineer - Procurement Fusion Team
Provide Technical Support for new Oracle Fusion Applications. Specialization with Procurement Products: Purchasing, Requisitions, Self Service Procurement, Sourcing, Supplier Portal and Supplier Model. Continue Interaction with Development for new functionality. Create Knowledge Content, contribute in development of Oracle Diagnostics for Fusion.
Jan 2011 - Jan 2015
Principal Support Engineer - Purchasing Coe (Center Of Expertise)
Sep 2008 - Jan 2011
Oracle Support Engineer - Purchasing Team
Jul 2001 - Sep 2008
Oracle Consultant
Nov 1999 - Jul 2001
Oracle Sales Consultant
Feb 1998 - Nov 1999
Corporate Account Manager
Mar 1999 - Jul 1999
Industry Account Manager
Feb 1998 - Mar 1999
Branch Office Manager
Jan 1996 - Feb 1998
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 32886 employees →
KV
Krithiga Velmurugan
Colleague at ServicenowChennai, Tamil Nadu, India, India
View →
SY
Stuart Young
Colleague at ServicenowGreater Philadelphia, United States, United States
View →
RD
Robert Drabik
Colleague at ServicenowSan Diego, California, United States, United States
View →
LH
Larose H.
Colleague at ServicenowUnited States, United States
View →
RH
Ro-Zanne Ho, Mba, Pmp, Caitl™
Colleague at ServicenowPhiladelphia, Pennsylvania, United States, United States
View →
EH
Elissa Houchin Seweryniak
Colleague at ServicenowLeesburg, Virginia, United States, United States
View →
ST
Suraj Thappa
Colleague at ServicenowShimla Rural, Himachal Pradesh, India, India
View →
EK
Elayaraja Karuppasamy
Colleague at ServicenowLondon Area, United Kingdom, United Kingdom
View →
MW
Marko Wong
Colleague at ServicenowSydney, New South Wales, Australia, Australia
View →
LG
Laura Gaimon Greoles
Colleague at ServicenowAmsterdam Area, Netherlands
View →
Krithiga Velmurugan
Colleague at ServicenowChennai, Tamil Nadu, India, India
View →
SY
Stuart Young
Colleague at ServicenowGreater Philadelphia, United States, United States
View →
RD
Robert Drabik
Colleague at ServicenowSan Diego, California, United States, United States
View →
LH
Larose H.
Colleague at ServicenowUnited States, United States
View →
RH
Ro-Zanne Ho, Mba, Pmp, Caitl™
Colleague at ServicenowPhiladelphia, Pennsylvania, United States, United States
View →
EH
Elissa Houchin Seweryniak
Colleague at ServicenowLeesburg, Virginia, United States, United States
View →
ST
Suraj Thappa
Colleague at ServicenowShimla Rural, Himachal Pradesh, India, India
View →
EK
Elayaraja Karuppasamy
Colleague at ServicenowLondon Area, United Kingdom, United Kingdom
View →
MW
Marko Wong
Colleague at ServicenowSydney, New South Wales, Australia, Australia
View →
LG
Laura Gaimon Greoles
Colleague at ServicenowAmsterdam Area, Netherlands
View →
3 education records
Efren Ramirez education
Bachelor, Computer Science
Pontificia Universidad Javeriana
Accounting
Pontificia Universidad Javeriana
Education record
Colegio Lacordaire
FAQ
Frequently asked questions about Efren Ramirez
Quick answers generated from the profile data available on this page.
What company does Efren Ramirez work for?
Efren Ramirez works for ServiceNow.
What is Efren Ramirez's role at ServiceNow?
Efren Ramirez is listed as The platform of platforms!! Behind every great experience is a great workflow. As the foundation for all digital workflows, the Now Platform® connects people, functions, and systems across your organization. at ServiceNow.
What is Efren Ramirez's email address?
AeroLeads has found 1 work email signal at @dataintensity.com for Efren Ramirez at ServiceNow.
What is Efren Ramirez's phone number?
AeroLeads has found 1 phone signal(s) with area code 407 for Efren Ramirez at ServiceNow.
Where is Efren Ramirez based?
Efren Ramirez is based in Orlando, Florida, United States while working with ServiceNow.
What companies has Efren Ramirez worked for?
Efren Ramirez has worked for Servicenow, Data Intensity, Llc, Oracle, and Bancafe.
Who are Efren Ramirez's colleagues at ServiceNow?
Efren Ramirez's colleagues at ServiceNow include Krithiga Velmurugan, Stuart Young, Robert Drabik, Larose H., and Ro-Zanne Ho, Mba, Pmp, Caitl™.
How can I contact Efren Ramirez?
You can use AeroLeads to view verified contact signals for Efren Ramirez at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Efren Ramirez attend?
Efren Ramirez holds Bachelor, Computer Science from Pontificia Universidad Javeriana.
What skills is Efren Ramirez known for?
Efren Ramirez is listed with skills including Oracle, Oracle Applications, Erp, Oracle E Business Suite, Pl/Sql, Enterprise Software, Business Intelligence, and Unix.
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