Eramus Tilley Email & Phone Number

Portsmouth, New Hampshire, United States

San Marcos, California

Ridgecrest, Ca

Directed and oversaw all aspects of the golf and maintenance programs at China Lake Golf Course• Improved cash flow by over $100K and removed course from red flag status for the first time in 10 years• Instrumental in the acquisition of 104' mobile CoverShots range canopy, which boosted range revenueby 30% in the first year of acquisition• Grew resale revenue by 54% in three years while maintaining cost of goods sold under requiredpercentage of 70%• Introduced unrealized revenue streams by setting up and executing full club repair services• Converted club house landscaping to desert xeriscaping to reduce potable water costs associated withirrigation• Introduced new maintenance practices that increased efficiencies and reduced overall man hourswithout sacrificing the quality of the product• Developed, justified, executed, and monitored golf and maintenance program budgets• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluatingperformance, rewarding, and disciplining employees; addressing complaints and resolving problems• Oversaw care and maintenance of all physical assets and facilities• Prepared all daily, weekly, monthly, & annual financial reports• Analyzed all financial statements relative to budget goals and took corrective measures as necessaryto meet goals and objectives• Responsible for ordering, receiving, merchandising and sales of all retail products• Performed monthly inventory counts, adjustments and reports• Monitored the quality of all the property’s products and services• Responsible for payroll of all facility employees• Participated in outside activities to help promote and enhance the facility image• Created and executed multiple programming initiatives to help drive business to the golf course

Admiral Baker Golf Course

• All-aspects of day-to-day golf shop operations including, but not limited to customer service, club sales, special orders, book keeping, tee sheet maintenance, and creation of on and off site marketing materials.• Solely responsible for booking, planning, and executing ~20,000 tournament rounds per year• Worked with outside tournament coordinators to ensure events had all necessary resources to facilitate successful golf tournaments• Coordinated and oversaw all outside staff during tournament set-up and break down, making sure all events were executed to standard from start to finish• Liaison to F&B department to ensure catering needs for golf events were met• Created and executed multiple programming initiatives to help drive business to the golf course• Weekly remerchandised a world class golf shop• Filled in as needed at other regional golf properties during staff shortages

Dinner, drink, & banquet service to all members and guests.Dining room and special event set-up and break down.

Checking-in members and their guests.Assisting in the daily operations of the golf shop and outside services. Golf shop maintenance and merchandising.Tournament organization & set-up.

Boutique hotel and restaurant serving California coastal cuisine.

Small, fast paced Vietnamese fusion bistro.; Manage all aspects of day-to-day operations.Oversee general maintenance and cleanliness of entire operation. Responsible for inventory control, ordering, labor costs, and P&L.Weekly scheduling, new hire recruitment and training.Ensuring guest satisfaction.

Fast paced, casual 135 seat Italian pizzeria & restaurant with large bar/lounge area.Coordinating FOH operations during scheduled shifts.Managing staff throughout their shift and providing them with coaching and feedback.Meeting and greeting customers and organizing table reservations.Responsible for server checkouts, and closing duties.

Hospitality Administration/Management

Education record

Studying Hospitality Management

Hospitality Management