TIQRI is an integrated end-to-end software engineering services provider with the offshore development center based out of Colombo, Sri Lanka. TIQRI serves clients from US, Europe, Middle East, Asia and ANZ. Served as the Head of Delivery and PMO, overlooking all client deliverables from TIQRI while managing Engineering and PMO teams.- Led a 140-member cross-functional team comprising engineering, quality assurance, project management, and business analysts in the development… Show more TIQRI is an integrated end-to-end software engineering services provider with the offshore development center based out of Colombo, Sri Lanka. TIQRI serves clients from US, Europe, Middle East, Asia and ANZ. Served as the Head of Delivery and PMO, overlooking all client deliverables from TIQRI while managing Engineering and PMO teams.- Led a 140-member cross-functional team comprising engineering, quality assurance, project management, and business analysts in the development, implementation, and management of projects for clients, including Fortune 500 companies.- Directed daily operations for 35+ project delivery teams (at peak), handling staffing, budgeting, training and development, and spearheading change management initiatives aligned with PMO objectives.- Achieved a 30% growth through existing clients during the tenure despite global challenges, including the pandemic.- Established a robust agile project management governance structure and processes, ensuring projectdelivery success, with more than 95% of clients onboarded after 2019 continuing to work with TIQRI.- Maintained code green status on project health for over 80% of projects, ensuring timely delivery andmaintaining 100% client satisfaction rate.- Achieved an overall client delight index of 4.5 or higher (out of 5.0) throughout the tenure.- Served as a senior project manager for a Fortune 500 bank in the Middle East, leading the transformation of the credit card customer acquisition process, fully digitizing and making the user experience paperless.- Streamlined the budget on the PMO activities working closely with other departments of the company, thus helping finance department to run the budgetary compliance.- Collaborated closely with HR department to design and plan training requirements for the teams to keep team members up to date with latest technical trends and on soft skills. Show less

Performed as the Program Manager for a Fortune 100 client from the insurance industry in US and managed to deliver enterprise level software solutions.- Spearheaded one of the top 5 accounts in the company delivering USD 20M+ annual revenue with 150+offshore team members located across Colombo, Sri Lanka and Hyderabad and Chennai, India.- Delivered projects in agile delivery methodologies which generated 20% efficiency improvement in newcustomer acquisitions for the client… Show more Performed as the Program Manager for a Fortune 100 client from the insurance industry in US and managed to deliver enterprise level software solutions.- Spearheaded one of the top 5 accounts in the company delivering USD 20M+ annual revenue with 150+offshore team members located across Colombo, Sri Lanka and Hyderabad and Chennai, India.- Delivered projects in agile delivery methodologies which generated 20% efficiency improvement in newcustomer acquisitions for the client within the budget and the expected quality.- Championed initiatives to achieve and maintain CMMi Level 5 process certification for 4 years.- Rated as a Top Talent in performance appraisal cycles continuously for many years, throughout the career at Virtusa.- Maintained code green status on project health across the portfolio for the last 3 years.- Controlled the P&L status of the account working closely with the segment operations team to maintain the committed profitability figures of the account.- Planned and initiated training requirements for the project teams working closely with learning anddevelopment team of Virtusa to make sure that the team members are upskilled and cross skilled to meetcustomer demands.- Conducted interviews for project manager openings as part of PM interview panel for Virtusa Sri Lanka.- Completed the “Future Leaders” program at Virtusa which was designed for top tier performers to champion in global leadership roles.Responsibilities:- Program planning.- Accountability on program governance.- Financial management of the program.- Managing multiple projects for the account- Ownership on offshore deliverables.- Tasks management and tracking.- Accountability on overall deliverables by offshore account team.- Sharing key matrices at program level with onshore/offshore leadership.- Managing risks and issues within the program.- Mentoring and grooming the account leadership. Show less

Managed projects for a fortune 100 client from the insurance industry in US and for a top UK client from the railway infrastructure industry.- Supervised the daily operations of USD 10M+ multiple projects, including budgeting and forecasting,resource allocation, engineering metrics, risk management, and quality assurance.- Guided teams of 30+ members to deliver projects on time, within budget and up to the expected quality, increasing the company’s revenue by $10M annually.-… Show more Managed projects for a fortune 100 client from the insurance industry in US and for a top UK client from the railway infrastructure industry.- Supervised the daily operations of USD 10M+ multiple projects, including budgeting and forecasting,resource allocation, engineering metrics, risk management, and quality assurance.- Guided teams of 30+ members to deliver projects on time, within budget and up to the expected quality, increasing the company’s revenue by $10M annually.- Led a team that implemented a critical monitoring system on railway infrastructure to the UK client targeting the 2012 London Olympics which resulted in 40% cost saving than originally anticipated.- Led teams that attained CMMi level 4 process certification for 3 years.Responsibilities:- Project planning.- Scrum master.- Tasks management and tracking.- Tracking and owning deliverables by offshore team.- Sharing key project matrices with onshore/offshore leadership.- Managing risks and issues of the project. Show less

Played the roles as a senior developer and later a module lead within a development team which managed to successfully deliver software solutions to a Fortune 500 client from the media and entertainment industry in US.Environment: UI: Java SE, JSP/ Servlets and Java ScriptsBusiness Logic Tier: EJB (Session Beans), Spring Services and Web Services (Axis) Data/Resource Access Tier: EJB (Entity Beans), HibernateApplication Server: JBoss and IBM WebSphereDB: Oracle… Show more Played the roles as a senior developer and later a module lead within a development team which managed to successfully deliver software solutions to a Fortune 500 client from the media and entertainment industry in US.Environment: UI: Java SE, JSP/ Servlets and Java ScriptsBusiness Logic Tier: EJB (Session Beans), Spring Services and Web Services (Axis) Data/Resource Access Tier: EJB (Entity Beans), HibernateApplication Server: JBoss and IBM WebSphereDB: Oracle 9i and MS SQL Server 2008Responsibilities:• Requirement clarification and estimating• Coding and reviewing• Developer Testing Show less

Played the role as a developer within a development team which managed to successfully deliver software solutions to a Fortune 500 client from the media and entertainment industry in US.Environment: UI: Java SE, JSP/ Servlets and Java ScriptsBusiness Logic Tier: EJB (Session Beans), Spring Services and Web Services (Axis) Data/Resource Access Tier: EJB (Entity Beans), HibernateApplication Server: JBoss and IBM WebSphereDB: Oracle 9i and MS SQL Server… Show more Played the role as a developer within a development team which managed to successfully deliver software solutions to a Fortune 500 client from the media and entertainment industry in US.Environment: UI: Java SE, JSP/ Servlets and Java ScriptsBusiness Logic Tier: EJB (Session Beans), Spring Services and Web Services (Axis) Data/Resource Access Tier: EJB (Entity Beans), HibernateApplication Server: JBoss and IBM WebSphereDB: Oracle 9i and MS SQL Server 2008Responsibilities:• Requirement clarification• Coding and reviewing• Developer Testing Show less

Worked as a junior developer within a development team which managed to successfully deliver software solutions to a Fortune 500 client from the food and beverages industry in US.The duration spent with Virtusa was a part of the 6 months of industrial training which falls under the Bachelors Degree of Engineering curriculum.Responsibilities:• Coding• Developer Testing• Documentation• Requirement Analysis• Application environment setup