Ehab Elrashidy Email & Phone Number

Cairo Governorate, Egypt

-Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement Agile Project Management.- Define project scope and schedule while focusing on regular and timely delivery of value.- Leading the planning and execution of development and delivery of each release - Organize and lead project status and working meetings- Assist in team development while holding teams accountable for their commitments- Track project and team performance and assure each team member is fully utilized in the project and making a meaningful contribution and encourage a sustainable pace with high-levels of quality for the team.

Cairo Governorate, Egypt

Implement internal process for Odoo projects implementation including documentation, resources training, budget management and risk management; nevertheless, I have engaged with the functional team as training by action in a new projects’ implementation starting from pre-sales as well as existing projects to empower new leaders and functional.

Egypt

-Develop and maintain project plans, timelines, and deliverables to guide the ERP implementation process, ensuring alignment with business objectives and deadlines.- Establish and oversee effective issue resolution, change control, and risk management processes- Manage and track the project progress against the project plan- Manage the relationship with the client and all stakeholders- Plan and schedule project time-lines- Track project deliverables using Jira and MS project

Cairo, Egypt

-Conduct requirements gathering sessions with clients to understand their business processes and requirements for the ERP system.- Configure and customize the ERP system to meet the client’s specific needs.- Develop test plans and oversee the testing process to ensure that the ERP system is working as intended- Train end-users on the ERP system and provide ongoing support.- Provide technical support and troubleshooting assistance to clients during the implementation process- Collaborate with project managers and technical teams to ensure project timelines and milestones -are met- Document all processes, system changes, and project activities in detail.

Bahrain

-Conduct requirements gathering sessions with clients to understand their business processes and requirements- Develop SRS document and test cases scenarios- Conduct functional Testing - Coordinate integration design and testing with payment channels - Conduct End-User training - Conduct UAT sessions for End-Users - Support running modules and report second-line support - Design, Develop and implement new functions /reports-

Cairo, Egypt

- Participate and execute in all Software development life cycle including Gap Analysis, configuration, development, end user training, UAT execution and production using oracle forms and reports development tools.- Design and develop Oracle database solutions based on business requirements from the customer- Create and modify forms and reports that automates customer requirements - Create and modify database objects such as tables, views, indexes, and stored procedures- Create technical documentation for code and configurations.

Cairo, Egypt

- Manage information technology and computer systems- Design, develop, implement and coordinate systems, policies and procedures- Ensure security of data, network access and backup systems- Identify problematic areas and implement strategic solutions in time- Audit systems and assess their outcomes- Preserve assets, information security and control structures

Giza, Al Jizah, Egypt

-Deploying, maintaining and troubleshooting IT network systems including servers, LAN, WAN for IT Group Clients Microsoft platform.- Assist IT Group’s clients in the implementation of technical systems.- Installing, configuring, upgrading and repairing hardware, operating systems and software.- Configuring, Managing & troubleshooting Windows standard domain services (Active Directory, Domain Controller, DNS, DHCP) - Configuring, Managing & Troubleshooting Microsoft Exchange

Giza, Al Jizah, Egypt

- Supporting, monitoring, testing, and troubleshooting hardware and software related issues. Researching, resolving, and responding to internal and client issues within scope of the NOC team’s- Track computer system issues through to resolution- Install and configure network cabling, patch panels, switches and UPS points.- Set up new users' accounts and profiles and deal with policy issues.- Provide prompt and accurate feedback to customers- Ensure all issues are properly logged- Prioritize and manage several open issues at one time

Giza, Al Jizah, Egypt

- Install and configure computer hardware, systems, networks, printers, scanners operating systems and applications.- Support staff either face-to-face, over the phone or ticketing system for resolving issues.- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.- Replace PCs/Laptops parts as required.- Set up new users' accounts and profiles and deal with policy issues.