Ayhan Eraslan Email & Phone Number

Remote

 Responsible to manage, install, configure, troubleshoot Borusan Holding Network as the customer of KoçSistem. Providing consultancy to Network Operation (NOC) team for troubleshooting in network. Group companies owned by Borusan Holding operate at renewable energy, automotive, logistics, pipe production etc. There are factories that works 7/24 at productions.  Planning and Preparing documentation to CAB (Customer Advisory Board) for any changes in Network. Organizing all group members for the change working if necessary. Using, configuring, organize SolarWinds applications for Network management. Designing Dashboards and alerts to catch any troubles in the Network. Organising team members to integrate the SolarWinds alert with the 1Flow ticket system. Be a part of the following case study: www.solarwinds.com/resources/case-study/borusan-holding-case-study Supporting Borusan Holding SDWAN, WiFi6, DNA projects.

Turkey

 Working with Partners to provide consultancy, pre-sales and pro-sales support in Networking, Advanced Technologies, and IT Projects. Follow-up the projects until to fully operational status and provide technical support.

Istanbul, Turkey

Worked with the following Projects: Turkish Airlines Technic (March 2018 - July 2018) Turkish Red Crescent IT Project (December 2017 - July 2018) Arnavutkoy Municipality IT Project (July 2017 - November 2017) Halic University (May 2017 - April 2018) SunExpress Airlines (March 2017)

Istanbul, Turkey

 Reading project design documents (HLD/LLDs) and understand requirements for design. Gathering all topological information per customer/service like equipments’ port, name and ip information during the path, description information(s) related to the service, vlan information(s) related to the service etc. Gathering all related service information per customer/service like IP address(es), vlan information, Bundle Ethernet service information, bandwidth, qos parameters, ospf/rip/bgp information and details, prefix lists related to L3 services, vrf/vpn names and parameters, import/export routes and AS numbers, routing protocol descriptions, VFI information, BGP AS parameters (fake as, substitute as, etc.), ACL and policies per service. Determining customer service type using the gathered information (Point to Point L2VPN, Point to Multipoint L2VPN (VPLS), L3 VPN, L3 Internet service, L3 VoIP service, etc.). Connecting to customers’ equipment (Cisco / Alcatel / Ericsson / Juniper / HUAWEI etc…) and access to the command line. Preparing new configuration for each service according to design. Preparing migration procedure for each customer and inputting into related service sheet in the MOP document.

Turkey

 Provide consultancy to Resellers and Customers in Networking, Advanced Technologies and IT Projects. Follow-up the projects until to fully operational status and provide technical support.

Istanbul, Turkey

 Acting with full authority to the General Manager. Managing the company with full responsibility for finance, marketing, sales, service operations and human resources. Developing strategy plans and budgets. Responsible for report all operations to members of board, directors.  Developing business relationship with Customers and vendors to growing the company business. Find products for sales and marketing, promote R&D developed products. Supporting Sales and Technical teams for Projects. Developing and managing Telrex (www.telrex.com) softwares distribution at Europe, Middle East and Africa (EMEA) region. Building comprehensive Go to Market plan with Telrex Sales Manager and hiring account managers for sales operation. Provide Technical support for software installation and integration with IP telephony systems.

Istanbul, Turkey

 Responsible to developing and managing IP Telephony, VoIP, Wireless, LAN and WAN projects. Examine customers telecommunication requirement and create plan to prepare project proposal. Organize Logistic, and Technical team to complete projects.  Managing the Sales team and give them pre-sales support. Responsible for vendor, distributors and work partner relationship to manage business and increase sales and projects.  Provide consultancy to technical service team for installation, troubleshooting and implementation in telecommunication technologies.

Istanbul, Turkey

 Responsible to grow the reseller channel. Visit reseller periodical, prepare and give seminars to the reseller about new Technologies. Provide consultancy to reseller about Network Design and installation, Cisco products and pricing for their LAN, WAN, Security, Voice and IP Telephony projects. Work closely with the sales team and Partners, understand customer need and prepare the solution to be offered to the Partner’s customer. Analyse the tender’s technical documents and answer the RFPs, find the proper solution and prepare kit-list for RFPs. Prepare additional project documents for RFPs. Responsible for Order and stock Management, Cisco Business and Marketing. Support sales team about Cisco products, prices and promotions. Follow and increase projects, box sales and profit margin to meet with monthly sales target. Analysis and report the sales, channel, profit, targets etc. and present to General Manager, Deputy General Manager, Vendor Managers quarterly. Experience in handling million $ quotas.

Istanbul, Turkey

 Provide consultancy and deliver Cisco Courses about Network Support, Design, Hardware, Voice, IP Telephony and Security. Some of Training and Consultancy references; Akbank, Biltam, Demirbank, Deniz Bank, Eczacıbası, Ford Otosan, Garanti Bank, Halkbank, Marshall, NCR, NetOne, Nokia, Probil, SBS, Siemens, Superonline, Telsim, Toprak Bank, TrNet, Tubitak, Turkcell, Turkish Air Force, VestetNet, VIS, Yapi Kredi Bank .

Kocaeli, Turkey

 Responsible to manage, install, configure and troubleshoot Yapi Kredi Bank’s WAN and own Internet Service Provider (called SuperOnline) WAN. The Bank has up to 500 branch offices, more than 1K Automate Teller Machine (ATM) and Foreign connections (like VISA, Euro-pay, Swift etc.) by Lease Lines or satellite access. Responsible for Bank’s WAN, foreign connections and ISP’s WAN Operation and Troubleshooting by Network Management Tools; Problem fixing, follow-up, solution and reporting. Prepare Network statistical report with Network Management Tools and Problem Reports; Calculate Network utilization, available and performance data. Using the Network statistical report to upgrade the Network.

Istanbul, Turkey

 Software Development with 4th Generation Language, Technical support to software users.