Throughout my professional career, I have played significant roles in achieving business objectives through my strategic planning and team management skills. I possess extensive experience in customer-centric services and analytical retail management tools. I am an expert in management and financial reporting, market analysis, and competitive monitoring. Additionally, with a strong background in sales and customer relationship management, I have successfully developed and implemented strategic plans to achieve sales targets and expand the customer base. As an energetic, innovative, and passionate professional, I am focused on adding value to every business environment.At Starbucks, I was responsible for strategic planning and operational management, focusing on store performance and team development. My role involved motivating store management teams, overseeing operational and financial aspects, and implementing company strategies for regional growth.At Red Bull, my duties centered on key account management and strategic planning within the region. I engaged in building strong commercial relationships, negotiating contracts, and identifying new business opportunities. Overseeing product mix and financial management to boost profitability and conducting market research for strategic decisions were also key aspects of my role.Overall, my experiences at both Starbucks and Red Bull were marked by a focus on strategic leadership, operational efficiency, and driving business growth within their respective regions.
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Operation Manager-Starbucks CoffeeShaya Aug 2018 - PresentIstanbul, TurkeyIn my role at Starbucks, I have been deeply involved in the retail aspect of the business, contributing significantly to the company's strategic management and development. My focus has been on ensuring the implementation of a customer satisfaction-oriented service culture, which is pivotal in the retail sector.A major part of my responsibilities includes managing the business through advanced retail management tools. This involves the use of big data, data mining, CRM segmentation, and customer-focused sales and marketing methods, all of which are crucial for retail success. I have also been responsible for designing and building standardized procedures and processes that not only enhance customer service quality but also establish a strong performance measurement culture within the retail environment.In terms of financial management, a critical skill in retail, I have successfully exceeded company revenue targets while managing sales costs effectively. Managing and developing store teams to ensure their continued effectiveness and retention has been another key aspect of my role, reflecting the importance of human resources in retail.Overall, my experience at Starbucks has been marked by a strong focus on retail management, team leadership, customer service excellence, and financial acumen, all contributing to the company's success in the competitive retail landscape. -
District Manager-Starbucks CoffeeShaya May 2015 - Jul 2018At Starbucks, my experience as a Regional Manager encompassed strategic planning and operational leadership to drive business success. I was instrumental in developing and executing strategies that aligned with the company's objectives, focusing on achieving operational excellence. Key aspects of my role included managing store environments, driving the implementation of company programs, and ensuring the development and retention of store teams. My responsibilities also extended to managing financial aspects, such as revenue budgets and cost control, while fostering positive relationships with partners and stakeholders in the region. This role required a blend of strategic insight, leadership skills, and financial acumen, contributing to the growth and success of the Starbucks brand in my region.
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Key Account ManagerRed Bull Jan 2014 - Dec 2014İstanbul,Bursa,TürkiyeAt Red Bull, my responsibilities centered around managing key account relationships and strategic planning. I focused on optimizing the product mix and handling financial aspects to ensure profitability. Conducting market research and competitive analysis was a crucial part of my duties, aiding in making informed strategic decisions for business growth and sustainability in the region. This role was integral to driving development and maintaining robust commercial relationships -
Area Sales ManagerRed Bull Apr 2009 - Dec 2013Bursa, TürkiyeLed and developed a sales team, focusing on enhancing sales strategies and achieving targets.Successfully managed key accounts and oversaw distributor relationships, driving growth in market share and brand presence.Implemented effective promotional activities, resulting in increased product visibility and sales.Collaborated closely with the marketing team to align sales initiatives with broader brand objectives.Achieved consistent sales growth and contributed to the overall success of the company through strategic leadership and team motivation.
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Local Committee PresidentAiesec Apr 2005 - Jun 2006Bursa, Türkiye
Eray Mutlu Skills
Eray Mutlu Education Details
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Bahcesehir UniversityStrategic Marketing And Brand Management -
Uludag UniversityDepartment Of Econometrics
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Tegmen Ali Rıza Akıncı High Schoolİzmir-Karşıyaka
Frequently Asked Questions about Eray Mutlu
What company does Eray Mutlu work for?
Eray Mutlu works for Shaya
What is Eray Mutlu's role at the current company?
Eray Mutlu's current role is Operations Manager.
What schools did Eray Mutlu attend?
Eray Mutlu attended Bahcesehir University, Uludag University, Tegmen Ali Rıza Akıncı High School.
What are some of Eray Mutlu's interests?
Eray Mutlu has interest in Education, Racing Horse, Gourmet Travelling.
What skills is Eray Mutlu known for?
Eray Mutlu has skills like Fmcg, Team Management, Team Leadership, Business Strategy, Teamwork, Market Research, Marketing Strategy, Event Management, Marketing Management, Marketing, Market Analysis, Marketing Communications.
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Eray Mutlu
Consultant | Ecommerce | Digital Marketing | Growth Strategy | Ux/Ui | Seo | Digital Audit | Data Analytics | Cro | Competitive BenchmarkingIstanbul, Türkiye4gmail.com, gmail.com, turkcell.com.tr, borusanotomotiv.com -
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