Senior It Application Analyst
Current- Focused on identifying, designing, and implementing new systems functionality and improvements to existing systems
- Directed the development of multiple time saving processing solutions that led to reports being available earlier, running faster, and delivered smarter
- Managed IT projects prioritizing, developing, and deploying solutions
- Administrated multiple core enterprise applications for user security, database connections, and system availability
- Documented business requirements, standard operating procedures, training manuals, and detailed troubleshooting methods
- Managed troubleshooting, bug tracking, and communicating issues to ensure resolution and keep systems operational