Emrah Ercan, Mba, Cobit, Itil, Togaf Email & Phone Number

Istanbul, Tr

İstanbul, Türkiye

- Creating Business and IT Architecture Models that reflect our strategies and goals- Creation of application architecture model and establishment of integration with other architectural domains- Creation of enterprise architecture inventory- Establishing architectural integration into software development processes- Developing and implementing IT Architectural Governance Frameworks that align with the company’s business goals and regulatory requirements… Show more - Creating Business and IT Architecture Models that reflect our strategies and goals- Creation of application architecture model and establishment of integration with other architectural domains- Creation of enterprise architecture inventory- Establishing architectural integration into software development processes- Developing and implementing IT Architectural Governance Frameworks that align with the company’s business goals and regulatory requirements - Identifying and evaluating IT and business risks, processes and controls- Managing project life cycle from requirement definition, planning, and implementation to successful delivery with Agile Project Management Methodologies- Generating reports from architectural perspectives- Configuration Management Show less

Istanbul, Turkey

- Process creation, improvement and quality assurance activities across all COBIT processes,- Configuring new processes and objects using core workflow principles and process frameworks as BPM, COBIT, ITIL, TOGAF, ISO.- Designing process solutions, creating and maintaining solution documentation,- Working closely with the business units to identify and analyze core business processes and workflows- Enabling the organization's new way of working through hands-on… Show more - Process creation, improvement and quality assurance activities across all COBIT processes,- Configuring new processes and objects using core workflow principles and process frameworks as BPM, COBIT, ITIL, TOGAF, ISO.- Designing process solutions, creating and maintaining solution documentation,- Working closely with the business units to identify and analyze core business processes and workflows- Enabling the organization's new way of working through hands-on coaching of Agile teams. - Establishment of SDLC (Software life cycle) processes and quality assurance,- Determining the processes and standards related to project and portfolio management,- Developing methods and systems for identifying and measuring IT KPI (key performance indicators)- Identify the necessary tools to implement these processes and implement the processes through tools.- Project and Portfolio Management,- IT Budget Management,- Supporting IT Purchasing activities, - IT Strategy Management,- IT Quality and Performance Management. Show less

İstanbul, Türkiye

- Creation and management of the Service Portfolio and Service Catalog to measure KPIs/KQIs- Design and classification of IT Services in accordance with TM Forum - eTOM, ITIL and TOGAF processes- Determining service performance metrics and the SLAs/OLAs for those metrics, identifying the realization values and the improvement areas,- Coordinating IT performance improvement initiatives while working together with business units, IT departments and QA teams.-… Show more - Creation and management of the Service Portfolio and Service Catalog to measure KPIs/KQIs- Design and classification of IT Services in accordance with TM Forum - eTOM, ITIL and TOGAF processes- Determining service performance metrics and the SLAs/OLAs for those metrics, identifying the realization values and the improvement areas,- Coordinating IT performance improvement initiatives while working together with business units, IT departments and QA teams.- Automatic and manual reporting of performance and qualities of IT services and systems- Performing end-to-end analysis on IT processes to measure and improve service performance- BSM Service Tree creation and Service Monitoring studies,- Being contact points and directing in IT performance management issues with technology and business teams- Designing, implementing and improving Operational Processes for Transformation Project- Reviewing, re-designing and improving operational processes according to ISO 20000 standard for E-Arşiv project- Designing Continual Service Improvement Process specialized for IT Operation- Design and implementing of the IT Regulation and Compliance Process,- Master Plan Management- Project and Portfolio Management- Operational Improvement Management Actually managed and running reports;* Agile Scorecards * IT Units Scorecards * Management Scorecard * Vendor Scorecard* Management Information Report * Test/Prod Defect Reports * Capacity Report* Source Management Status Report *Project Status Report * IT Metrics Report Show less

İstanbul, Türkiye

- Following business and technology trends and delivering regular reports and presentations on new business opportunities- Responsible of alignment and relationship management within Turk Telekom Group companies strategies in line with new business opportunities- Developing business plans for mid term business areas- Designing IT Processes according to relevant standards (ITILv3, CoBIT5, ISO) in coordination with the business units- Creating procedures about… Show more - Following business and technology trends and delivering regular reports and presentations on new business opportunities- Responsible of alignment and relationship management within Turk Telekom Group companies strategies in line with new business opportunities- Developing business plans for mid term business areas- Designing IT Processes according to relevant standards (ITILv3, CoBIT5, ISO) in coordination with the business units- Creating procedures about implementing ITIL processes to TTNET IT structure - Process improvement and the integration with each other- Performance measurement, monitoring, reviewing, reporting and continuous improvement (CSI) of the IT processes- Creating and performing SLA's and OLA's to ensure services at desired performance levels.- The implementation of IT performance management activities (Defining, measuring and tracking KPI's, etc. )- Giving support to IT management activities- Defining strategies and roadmaps Show less

İstanbul, Türkiye

- Making an explicit description of the current and future states of Albaraka Turk spanning the business processes, information, applications & technologies, and their relationships- Applying a method for transition planning based on the above mentioned blueprints- Establishing a governance framework for managing change, a communication vehicle anda vehicle for assessing business risk, performance and governance structure- ROI Analysis on Strategic Investments and… Show more - Making an explicit description of the current and future states of Albaraka Turk spanning the business processes, information, applications & technologies, and their relationships- Applying a method for transition planning based on the above mentioned blueprints- Establishing a governance framework for managing change, a communication vehicle anda vehicle for assessing business risk, performance and governance structure- ROI Analysis on Strategic Investments and Projects- Budgeting and planning, return on investment decisions and the development of overall information technologies plans and strategies- Analyzing new service/product requests coming from business units or IT departments- Responsible for the preparation of feasibility report with the related teams- Strategy and Governance of IT- Project and Program Management- Designing and consulting the processes of; * Continual Service Improvement process design and implementation * Architecture Management process design and implementation * Knowledge Management process design and implementation * Service Catalogue process design and implementation * Request for Requirement & Change Proposal process design and implementation * Managing Transition and Change process design and implementation * Configuration Management process design and implementation * Transition planning & Support process design and implementation * Requirements Management process design and implementation * Preparing Feasibility process design and implementation Show less

Coordinating project materials and research, Generating schedules and reports managing minutes from meetings, Updating project information and scheduling

Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production scheduleReviewing and distributing production, work, and shipment schedules Conferring with department supervisors to determine progress of work and completion datesCompiling reports on progress of work, inventory levels, costs, and production problems

Bachelor Of Engineering (B.E.), Industrial Engineering

Activities and Societies: Industry and Productivity University Society - Member of Board of Management

Master Of Business Administration (M.B.A.), Strategy And Finance, 3,95

Graduated with high honors (1st highest GPA)

Science And Maths, Highschool

Activities and Societies: Philosophy Community # 1st ranked in Local Philosophy Olympics