Ercilia Giangregorio Email & Phone Number

Houston, Tx

Houston, Texas

Manages the entire order cycle for tank containers (chemicals & food-grade products) from suppliers and customers across the US, Asia, Latin America, and Europe, ensuring customer satisfaction. Responsibilities include optimizing operational processes, fleet repositioning, training, conducts cost analysis and process development to address current market challenges. Collaborates cross-functionally with Commercial, Technical, and Accounting teams.

Houston, Texas

Expertly managed and optimized tank container inventory levels by analyzing weekly status reports, monitoring forecasts, and estimating demand efficiency across the USA, Europe, Asia, and Latin America. Oversaw and executed import operations from product receipt to final delivery in the US and Canada, including handling Customs Entry for empty tank containers shipped to the USA.

Houston, Texas

As the first Global Fleet Manager at the company, I have mastered regional workflows, identified needs, and reorganized processes to provide a global vision for equipment allocation and positioning. This has enabled quick decision-making, increasing equipment utilization and profitability. I developed manuals and SOPs for Global Fleet Control and Reposition, now used organization-wide. Additionally, I evaluated, controlled, and supervised agents in Latin America and the Caribbean, identifying weaknesses and opportunities, and implementing processes to optimize their results.

Venezuela

Managed operations in Venezuela, overseeing the import and export of loaded tank containers and the repositioning of empty containers to the US. Collaborated with the Sales VP on commercial responsibilities for Trinidad & Tobago. Advised local customers on process improvements and provided solutions to navigate the challenges of the local market and ongoing regulatory changes.

Venezuela

Controlled the operation of Tank Container for Stolt Nielsen (Tank Operator), including theirExport, Import and Reposition. Extra Charges review and approval, equipment control.Contributed with the customer on sales opportunities, threat of the market and solutions for the challenges that were caused by Customs new regulation. Updated the ISO processes related to the Tank Unit of the company.

Venezuela

Prepared and managed import and export documentation, ensuring compliance with local regulations and customer requirements. Coordinated deliveries and loads, reviewed and approved vendor invoices, and reported extra charges to administration. Actively participated in customer and vendor meetings, collaborating to improve processes and create opportunities for supply chain and logistics adjustments in response to market challenges.

Bachelor Of Business Administration, - Logistics

Accounting And Finance

6th semester approved (not finished due to moving to another country)