Ercan Eren Email and Phone Number

-To consultant for all P&C services and assume end-to-end responsibility for all incoming queries.-Understand all P&C Ops services and tools and provide solutions to employees' needs.-Communicate with employees to improve employee experience and provide applicable solutions based on feedback.-Identify errors in a timely manner in accordance with the P&C audit process and effectively correct them using the audit tool.-Understand and use P&C reporting tools (e.g. BW, SAP, PowerBI, MS Excel) fluently.-Manage and coordinate payroll processes and systems and ensure that they are processed accurately and on time for all PMI employees in accordance with local regulations.

-Assigning relevant jobs to positions, performing consistency checks on the Global Job Catalogue.-Support job description and job evaluation process in accordance with the existing job evaluation standards. -Participating in internal job evaluation improvement initiatives and related preparations, particularly focused on clearing and completing information in the HR system (Success Factors and SAP), preparing status reports and updates, collecting missing information from various stakeholders and sources.-Consolidate and clean up job descriptions and evaluations databases.-Provide analytical support to various Total Rewards initiatives.-Maintaining relevant systems and warehouses. Ensuring high data quality and integrity.

-Supporting Philip Morris International employees with HR related questions.-Actively following the end-to-end resolution of employee cases.-To keep requests and personal data of employees in the SAP database.-Preparing and translating HR-related documents and corporate announcements.-Performing daily audits of data entries.-Creating standard and complex SAP reports.

-Acting as a resource within the assigned business unit to resolve complex issues with customers, counterparties, and other internal teams.- Responding to inquiries from customers, custodians and brokers to ensure claims are processed in an efficient manner in a timely manner.- Prepares, completes and reviews standard customer reports.- Perform transaction processing tasks within the business unit as necessary to support processing routines.-Consulting my colleagues to optimize the operating model.-Controlling the daily operations of the intercultural team.

-To eliminate possible errors by checking the accuracy of all data. Verifying and analyzing components. Providing accounting services.-Creating all necessary documents, verifying reports and preparing analyzes. To eliminate possible errors by checking the accuracy of all data.-To determine the change of customer product price and service price values. Preparation of daily, weekly and monthly reports in supply and order processes. Entering the reports into the CRM-SAP system.-To introduce the company's solutions, to set sales targets, to prepare projects to sell existing products and services.-Giving business partners sales training. Providing support for closing sales opportunities by making customer visits with business partners.-Negotiating sales opportunities with the system and software teams and creating proposals together with solution summaries.-Ensuring the management of the installation processes together with the project management teams, if necessary, after the sales and contract processes.-Supporting the improvement of processes by conducting competitive analysis for competitive products and services in price campaign studies of products and services.

-Managing the sales and installation processes in the region I am responsible for.-Making proposal studies for possible opportunities by realizing weekly new customer, current customer and business partner visit targets.-Developing business partnerships with existing customers. (Budget and value management, pricing, procurement, product value, selling price.)-Making strategic plans to achieve monthly, quarterly and year-round targets.-Ensuring the management of the processes together with the project management teams, if necessary, after the sales and contract processes.-Preparation and control of contracts and specifications signed with customers, CRM entries, invoice tracking and management of collection processes.-Checking customer settlement account balances, verifying all discrepancies, inaccuracies and deviations.

-Promotion of the company's products and services during customer visits. Analyzed, monitored, and processed data, preparing reports and documentation.-Preparation of customer and business partner presentations about products and services.-Preparing offers for sales teams, checking contracts and documents and making CRM system entries.