Erda Gallermo Email & Phone Number

Chicago, IL, US

Chicago, IL

• Moved from Product to Business Systems Manager due to exceptional work ethic and performance
• Play a vital role in ensuring corporate’s seamless transition from traditional, in-house propriety systems to Microsoft Cloud system NAV
• Accurately perform beta testing to determine maintenance concerns; address issues when necessary
• Maintain updated and accurate business data services across the product database, pricing tables, new item creations, and maintenance tasks
• Generate detailed descriptions of online products for retail customers including Home Depot, Menards, and Walmart Canada
• Proactively identify and address daily issues with systems, documentation, or customers

Chicago, IL

• Skillfully designed and executed innovative Pipe Décor products using plumbing fittings and steampunk variations of home furnishings including wall hooks, brackets, tables, and clothing racks
• Produced an in-depth assembly manual consisting of the layout and line art
• Oversaw the introduction of the product line into the online sales market of Amazon that currently generates 40% of the company’s revenue
• Created and produced engaging social media content for the website (www.pipe-decor.com), Facebook, and Instagram to promote the company’s products
• Developed appropriate retail planograms aimed at encouraging customer interaction and sales of products

Chicago, IL

• Rapidly responded to customer inquiries and concerns to maximize satisfaction and retention
• Frequently conducted market and competitor research while visiting stores and attending semi-annual conferences or market events to determine prices, strategies, and market share opportunities
• Oversaw the costs and operations for a $42M Plumbing (Filters, Plumbing Solvents, Cements, Toilet Seats, Showerheads, Water Filtration, Plumbing tools) and $31M Hardware Departments (Workwear, Cabinet Hardware.
• Increased Plumbing revenue by 9.5% in 2013 vs. 2012 and Hardware revenue by 12% from 2014 vs. 2013

Chicago, IL

• Applied a 7-step sourcing approach that included cost, core requirement, RFQ, market pricing, and trend analysis to locate and procure private label brands for an optimal retail assortment
• Frequently traveled to China, Taiwan, and Thailand to conduct on-site audits of a factory’s production and new product development initiatives
• Collaborated with factory teams in evaluating and developing best practices, action plans, and realistic benchmarks
• Replaced an existing supplier to help the company reduce costs ($4K) and margins (18%) while maintaining a quality and innovative product line
• Integrated a current domestic supplier into a direct import program to significantly decrease margin (39%) and expenses ($247K)
• Actively assisted the Quality Assurance manager with ensuring suppliers complied with corporate policies and standards of quality

Chicago, IL

• Proficiently conducted an analysis of costs, item comparisons, and preliminary processes during a formal category line review
• Productively managed business, vendor, and cross-functional internal group relations to encourage their ongoing efficiency and repeat business

Chicago, IL

• Managed inventory levels based on annual demand and promotional forecasts
• Oversaw that all inventory logistics were completed to ensure vendor compliance and a timely delivery

Chicago, IL

• Rapidly responded to vendor appeals regarding debit deductions, overages, shortages, and damages
• Reviewed vendor invoices and supporting documents prior to submitting or denying approvals

Chicago, IL

• Effectively hired, coached, motivated, and managed a 15-member team of sales associates for a store generating $1M in annual gross profits. Lead teams to reach sales goals if not surpassing them.

Chicago, IL

• Produced effective brand strategies aimed at maximizing sales and bottom-line profits
• Earned Gatorade Availability Region of the Year Award during 1998 for achieving 130% sales volume vs. plan